SALES-CLOUD practice questions 111–120

1. Question 111 · 233 in bank

   Select 2

   Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private. Which two factors should the consultant consider when updating the sales territories and Account owners? (Choose two.)

   • AThe data update will cause sharing recalculations and should be completed during off-peak hours.
   • BThe organization-wide default should be set to Public before the update can be performed.
   • CThe team can defer sharing calculations to decrease the risk of lock errors during the data update.
   • DThe Salesforce Platform can update up to 200 accounts at a time.

   Show answer

   Answer: AC

   Next question

2. Question 112 · 233 in bank

   Select 3

   Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to team about and empathize with the customer? (Choose three.)

   • AInterviewing
   • BEmbodying
   • CShadowing
   • DRole Playing
   • ELeading Workshops

   Show answer

   Answer: ACE

   References

   • trailhead.salesforce.com documentation

   Next question

3. Question 113 · 233 in bank

   Universal Containers (UC) wants to improve its sales productivity by updating its email solution. UC wants to automatically log incoming and outgoing emails to related Salesforce records and sync user calendars to Salesforce. Which tool should a consultant recommend to meet this requirement?

   • ALightning for Gmail/Outlook
   • BAn Apex Trigger
   • CMy Email to Salesforce
   • DEinstein Activity Capture

   Show answer

   Answer: A

   References

   • Salesforce Help

   Next question

4. Question 114 · 233 in bank

   Sales managers at Cloud Kicks have noticed that information in some opportunity reports is incomplete. A consultant has performed an analysis and determined that opportunity stage reports often lack key information that sales managers expect at each stage because sales reps have yet to enter the data. What should the consultant recommend so opportunity stage reports always contain the data managers expect?

   • AConfigure Path by checking the Key Reid Required checkbox.
   • BCreate an Autolaunched flow to determine if required fields are missing.
   • CCustomize Path and create validation rules dependent on stages.
   • DMark the fields as required on the Page layout.

   Show answer

   Answer: D

   Explanation

   Customizing Path** helps guide sales reps through the opportunity process by visually highlighting key fields and steps required for each stage. - **Validation rules dependent on stages** ensure that specific fields must be filled out before a sales rep can move the opportunity to the next stage. This enforces data entry compliance and guarantees that the necessary information is captured for reporting.

   Source: Adapted from community discussion — c168afc

   Next question

5. Question 115 · 233 in bank

   Cloud Kicks wants its sales operations team to place orders for United States customers in Sales Cloud. The sales ops team needs to calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time. What should the consultant recommend to meet the requirement?

   • AA spreadsheet with formulas
   • BA screen flow for orders
   • CAn app from the AppExchange
   • DA formula field on the Order object

   Show answer

   Answer: C

   Next question

6. Question 116 · 233 in bank

   Universal Containers wants to allow its Salesforce users to view and update customer billing information from the company s invoicing system within a separate Salesforce org. What should a consultant implement to meet this requirement?

   • AFlow with Outbound Messaging
   • BNightly scheduled Batch Data jobs
   • CSalesforce Connect and External Objects
   • DMy Domain and Single Sign-On

   Show answer

   Answer: C

   Next question

7. Question 117 · 233 in bank

   Universal Containers (UC) deployed Sales Cloud three months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for account executives. How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

   • ACreate a custom report type to show the use of mobile devices by users in the last three months.
   • BTrack sales results month-over-month for the last three months to show an increase in the average order size.
   • CLeverage Visualforce to show the use of mobile devices by users during the last three months.
   • DCreate a report to show the volume of opportunities created in the last three months compared to a year ago.

   Show answer

   Answer: A

   Next question

8. Question 118 · 233 in bank

   As part of Enterprise Territory management implementation, Cloud Kicks wants the user to manually search for territory in an active territory model and assign to Opportunities. Which approach should the Consultant suggest to meet this requirement?

   • AEnable sharing access to the account to assign any active territory to Opportunities.
   • BCreate Apex class code to assign territories to open Opportunities.
   • CUpdate the Profile with the ג€Manage Territoryג€ permission.
   • DUse the default Enterprise Territory Management to provide access to assign any active territory to the Opportunity.

   Show answer

   Answer: D

   Next question

9. Question 119 · 233 in bank

   Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities. How should Salesforce be configured to give resellers the correct level of access to reports?

   • ACreate the appropriate list views and report folders, and share with all partner users.
   • BCreate a Chatter group that allows partners to post links to appropriate list views and reports.
   • CCreate the appropriate list views and report folders in the Partner Communities for all partner users.
   • DCreate a new tab in the Partner Communities to display the appropriate list views and report folders.

   Show answer

   Answer: A

   References

   • Salesforce Help

   Next question

10. Question 120 · 233 in bank

    Cloud Kicks uses a custom object named GumShoe. GumShoe is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. They want to easily generate new GumShoe records from their phones by using the Salesforce Mobile App. What should a Consultant recommend to meet the requirements?

    • ACreate a Quick Action.
    • BCreate a Lightning Component for mobile.
    • CCreate a custom Process Builder process.
    • DCreate a custom hyperlink to a related list.

    Show answer

    Answer: A

    Next question

Keyboard:J Kmove between questionsA–Dselect an answerRshow or hide the answer← →change page

SALES-CLOUD practice, question 111. 233 questions available.