SALES-CLOUD practice questions 101–110

1. Question 101 · 233 in bank

   Select 2

   The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication. What should a consultant recommend to analyze adoption?

   • ACreate a report for the Login History object.
   • BReview the Setup Audit Trail.
   • CRun the Salesforce Optimizer.
   • DOpen the Lightning Usage App.

   Show answer

   Answer: CD

   Explanation

   What kind of question is this. The convention is that the question ends with (choose 2). Something about the question string is wrong!

   Source: Adapted from community discussion — Manjula22

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2. Question 102 · 233 in bank

   Northern Trail Outfitters (NTO) wants the ability to share documents related to an opportunity, such as contracts and proposals, with the field sales team. NTO currently has a private sharing model. How should the documents be shared efficiently and securely?

   • AEmailed to the sales team on the opportunity record
   • BUploaded to a library that is shared with the field sales organization
   • CUploaded to Salesforce Files and shared with the field sales organization
   • DUploaded to Salesforce Files from the opportunity record

   Show answer

   Answer: C

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3. Question 103 · 233 in bank

   Select 2

   Cloud Kicks wants to know how many dosed won Opportunities a Campaign has generated over the last 30 days. Which two steps should the consultant take to meet this requirement using standard functionality? (Choose two.)

   • AAdd child Campaigns of the primary Campaign source automatically.
   • BDefine rules for Campaigns to add Opportunities and then lock after 30 days.
   • CAsk the admin to enable Customizable Campaign Influence.
   • DAdd criteria to the auto-association settings and limit it to the past 30 days.

   Show answer

   Answer: CD

   Explanation

   C & D No, you cannot directly add child campaigns to the "Primary Campaign Source" field on an opportunity automatically in Salesforce; however, you can achieve a similar result by using the "Campaign Influence" feature to associate multiple campaigns with an opportunity, including child campaigns, through automated rules based on specific criteria.

   Source: Adapted from community discussion — 882359f

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4. Question 104 · 233 in bank

   Sales management at Cloud Kicks wants to track the following information: • Open opportunities in the current Quarter by sales rep • Accounts that are current customers • Open cases in the last quarter for open opportunities What should a consultant recommend to meet these requirements?

   • ACreate a reporting snapshot.
   • BCreate a Joined report.
   • CCreate a dynamic dashboard.
   • DCreate a summary report with cross filters.

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   Answer: B

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5. Question 105 · 233 in bank

   Select 2

   Northern Trail Outfitters wants to migrate its Territory Management to a new structure for the upcoming fiscal year. What are two aspects a consultant should consider for this migration? (Choose two.)

   • AOnly one territory model can be active at any given time.
   • BAccess to a territory model is controlled through profiles or permission sets.
   • CTerritory user assignments are migrated to the new model.
   • DTerritories can inherit assignment rules from other territories higher in the model.

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   Answer: AB

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6. Question 106 · 233 in bank

   A consultant has successfully deployed Sales Cloud at Cloud Kicks. What is the final step in completing an engagement?

   • ADeploy solution.
   • BPerform testing.
   • CMeasure adoption.
   • DHand over documentation.

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   Answer: D

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7. Question 107 · 233 in bank

   Sales reps at Cloud Kicks are spending too much time coordinating meetings with prospective clients. Which solution should a consultant recommend to schedule meetings more efficiently?

   • ACreate a site that clients can access to schedule meetings.
   • BAsk clients to share their Outlook calendars.
   • CUtilize the Insert Availability feature in Salesforce Inbox.
   • DShare the sales reps Salesforce calendar with clients.

   Show answer

   Answer: C

   Explanation

   it should be C Use Insert Availability to Optimize Meeting Scheduling Finally got a response from that prospect you’ve been hunting down for weeks? To avoid back and forth emails when trying to schedule a meeting, use the insert availability feature. Don’t have time to email your availability? Give a teammate calendar access to schedule your meetings.

   Source: Adapted from community discussion — 613a186

   References

   • Salesforce Help

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8. Question 108 · 233 in bank

   Select 2

   Cloud Kicks' (CK) marketing department is migrating from its email campaign and management system to Salesforce. The marketing admin wants to ensure that CK’s email templates are retained. Which two solutions should a consultant recommend for a successful migration? (Choose two.)

   • ACreate and deploy an email template change set.
   • BManually recreate the email and mail merge templates in Salesforce.
   • CEnable Email Import and use the Import Wizard.
   • DImport email templates with the Data Loader.

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   Answer: AB

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9. Question 109 · 233 in bank

   A lead sharing rule has been defined so that leads owned by the record owner are shared with the public group called `Sales team.` Who will have access to these records, assuming that a private sharing model is in place on these objects and there are no sharing rules defined for those objects, when the lead is converted to an account, contact, and opportunity?

   • AThe record owner, all members of the public group, a public group called ג€Sales team,ג€ and anyone above any group member in the role hierarchy will be able to access the three records.
   • BThe record owner, all members of the public group, and a group called ג€Sales teamג€ will be able to access the three records.
   • CThe record owner will be the only person who is able to access the account, contact, and opportunity records.
   • DThe record owner and anyone above the record owner in the role hierarchy will be able to access the three records.

   Show answer

   Answer: D

   Explanation

   D is correct: the default sharing setting for standard objects is always with grand access using hierarchies on. Also, lead might be shared with the public group, but after the conversion the objects are contact, opportunity and account and these objects are not shared with that group.

   Source: Adapted from community discussion — Mims22

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10. Question 110 · 233 in bank

    After completing a successful Sales Cloud rollout to a new business unit at Universal Containers, sales forecasting within Salesforce is inaccurate. Upon closer inspection, some opportunities appear in the incorrect forecast category. How should a consultant troubleshoot this issue efficiently?

    • AVerify the Stage to Forecast Category Mappings on the Opportunity object.
    • BWrite a conditional validation rule on the Forecast Category field.
    • CCreate a report to determine the number of opportunities in each forecast category.
    • DMake the Forecast Category a required field on relevant Opportunity page layouts.

    Show answer

    Answer: A

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SALES-CLOUD practice, question 101. 233 questions available.