SALES-CLOUD practice questions 71–80

1. Question 71 · 233 in bank

   Select 2

   During the Discovery phase of a Sales Cloud implementation, which three steps should a consultant complete to prepare for a successful engagement? (Choose two.)

   • ACreate implementation plan.
   • BSet project milestones.
   • CDefine sales processes.
   • DEstablish project goals.
   • EDefine success metrics.

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   Answer: DE

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2. Question 72 · 233 in bank

   Select 2

   Cloud Kicks has requested a Statement of Work (SOW) that clearly states who will train users on new features and how the training will be delivered. Which two sections of a SOW should the consultant discuss further with Cloud Kicks to meet the requirement? (Choose two.)

   • ATerms and Conditions
   • BApproach
   • CScope
   • DBackground

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   Answer: BC

   References

   • trailhead.salesforce.com documentation

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3. Question 73 · 233 in bank

   Cloud Kicks (CK) wants to ensure Opportunities are associated with the relevant marketing Campaign. In the past, CK has struggled to evaluate marketing Campaign ROI. Which process improvement should the consultant recommend?

   • AEnsure the Opportunity is associated with an Account record.
   • BLeverage the Probability(%) field on Opportunities to forecast revenue.
   • CEnsure the Type field on Opportunities reflects the Campaign source.
   • DValidate that the Primary Campaign Source field on Opportunity records is populated.

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   Answer: D

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4. Question 74 · 233 in bank

   Universal Containers is moving from a legacy customer relationship management (CRM) system to Salesforce Sales Cloud. What should a consultant recommend to ensure a successful implementation?

   • AReview the current system with all levels of users to understand their requirements.
   • BReview the current system with IT management to understand their requirements.
   • CReview the current system with executive management to understand their requirements.
   • DReview the current system and configure Sales Cloud to work in the same way.

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   Answer: A

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5. Question 75 · 233 in bank

   Cloud Kicks operates in multiple countries and wants to track historical exchange rates. The Consultant at CK has implemented dated exchange rates by using advanced currency management. How is the converted currency amount on Opportunities calculated?

   • AThe close date regardless of the opportunity stage
   • BThe current exchange rate regardless of the close date
   • CThe close date only when the stage is closed
   • DThe exchange rate at the time the opportunity is closed

   Show answer

   Answer: A

   Explanation

   A is correct: Converted currency amounts on opportunities display based on the specified Close Date, regardless of the opportunity stage https://help.salesforce.com/s/articleView?id=sf.admin_enable_multicurrency_implications.htm&type=5

   Source: Adapted from community discussion — Shy100

   References

   • Salesforce Help

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6. Question 76 · 233 in bank

   Cloud Kicks (CK) recently went live with Sales Cloud. Management at CK wants to determine whether Sales Cloud is being used appropriately and whether it is being kept up to date. They want to justify the costs for future implementation phases. What should a consultant recommend to meet the requirement?

   • AValidation Rules for key Opportunity fields
   • BScreen flows for new business Opportunities
   • CData Quality Analysis Dashboards from the AppExchange
   • DSet Up Audit Trail for monitoring changes

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   Answer: C

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7. Question 77 · 233 in bank

   Select 2

   Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users. Which two statements should a consultant consider when enabling forecasting? (Choose two.)

   • AMultiple Forecast Types must be created and activated.
   • BOpportunity Splits must be enabled at the same time.
   • CThe Forecast tab should be visible to easily view the forecasts.
   • DA Single Category or Cumulative Forecast Rollup should be defined.

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   Answer: CD

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8. Question 78 · 233 in bank

   Sales reps at Universal Containers (UC) want to know when a customer or prospect Contact opens an email they sent so they can follow up with the Contact shortly afterward. Which tool should a consultant recommend to meet the requirement?

   • AOutlook Desktop Integration
   • BEinstein Activity Capture
   • CHigh Velocity Sales
   • DSalesforce Inbox

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   Answer: D

   References

   • trailhead.salesforce.com documentation

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9. Question 79 · 233 in bank

   Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products. What should a consultant recommend to support selling the two product lines?

   • ACreate two page layouts and two sales processes; assign them to the respective product lines to collect relevant information.
   • BCreate one page layout, two sales processes, and validation rules to capture relevant opportunity information.
   • CCreate two sales processes and two page layouts; assign them to two different opportunity record types for each product line.
   • DCreate two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.

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   Answer: C

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10. Question 80 · 233 in bank

    Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list. What should the consultant do to solve this issue?

    • AMove the invoice related list to a separate tab on the Lightning page.
    • BConvert the Invoice object into a lookup relationship.
    • CEnable indexing on all visible fields on the invoice related list.
    • DEnable Dynamic Related List for the invoice related list.

    Show answer

    Answer: A

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SALES-CLOUD practice, question 71. 233 questions available.