SALES-CLOUD practice questions 121–130

1. Question 121 · 233 in bank

   Select 2

   Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to determine which territory has closed the most deals in a month. The territory hierarchy has three branches with child territories, where forecast managers may be assigned to a few of them. Which two actions can forecast managers perform? (Choose two.)

   • AAdd a Forecasts tab to the Sales app.
   • BAdd territory forecast to the hierarchy.
   • CShare the forecast with any Salesforce user.
   • DView the territory forecasts as a single-page summary.

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   Answer: AD

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2. Question 122 · 233 in bank

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   Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month club. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%. Which two steps should a consultant recommend to satisfy these requirements? (Choose two.)

   • AUse How to automatically submit approvals over a 5% discount.
   • BUse Flow to send an approval Task and email to the RSM and RVP.
   • CCreate two Approval Processes, one with the RSM and one with the RVP.
   • DCreate a two-step Approval Process with the RSM and RVP as approvers.

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   Answer: BD

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3. Question 123 · 233 in bank

   The admin at Universal Containers is attempting to retire a Product that is being replaced by a newer version, but they are receiving an error because the Product is associated to an Opportunity. What should the consultant recommend to resolve the issue most efficiently?

   • AArchive the Product or Price Book and each related Price Book entry.
   • BRemove the related Product from all Opportunities and Quotes.
   • CEdit the Product record and uncheck the Active field.
   • DCreate a Flow to automatically delete the Product from the Price Book.

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   Answer: B

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4. Question 124 · 233 in bank

   The Cloud Kicks global sales teams are distributed across regions. Sales leadership wants to give access to dashboards based on region. For example, users within the region should have access to regional dashboards, while the leadership team should have access to global dashboards. What should the consultant recommend to meet this requirement?

   • ACreate one Dashboard folder for all regions for sales and leadership teams with View access.
   • BCreate Dashboard folders for each regional sales team and one Dashboard folder for the leadership team.
   • CCreate region-based sales groups, one leadership group, and one Dashboard folder with View access.
   • DCreate one Dashboard folder for all regional sales teams and one Dashboard folder for the leadership team.

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   Answer: C

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5. Question 125 · 233 in bank

   Cloud Kicks needs to implement a group of Campaigns that are related to a specific marketing initiative to report on success. What should a consultant recommend to meet the requirement?

   • AUse the existing Parent Campaign field.
   • BCreate a custom Campaign Group object.
   • CUse a Marketing dashboard from the AppExchange.
   • DCreate a custom Campaign Purpose field.

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   Answer: B

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6. Question 126 · 233 in bank

   Cloud Kicks has organization-wide defaults set to Private for Account. With the rollout of Opportunity Teams, what should a consultant consider?

   • AThe Opportunity will be implicitly Write for the team.
   • BOpportunity should be set to Public Read/Write first.
   • CThe Opportunity's Account will be implicitly Read for the team.
   • DAccount should be set to Public Read first.

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   Answer: C

   Explanation

   C is correct: Your Salesforce admin can set the organization-wide default access for accounts and opportunities to Private. In that case, if you give team members access to an individual opportunity, those users gain read-only access to accounts on the opportunity. https://help.salesforce.com/s/articleView?id=sf.salesteam_def.htm&type=5

   Source: Adapted from community discussion — Shy100

   References

   • Salesforce Help

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7. Question 127 · 233 in bank

   Select 3

   Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base. With previous sales automation applications, the company had slow adoption of the new solution. Which three Sales Cloud deployment factors should be considered to help ensure adoption? (Choose three.)

   • AMaintenance release schedule
   • BManagement communications
   • CSales rep quota targets
   • DType of training delivered
   • ETraining in local language

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   Answer: BDE

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8. Question 128 · 233 in bank

   Channel sales representatives at Northern Trail Outfitters (NTO) need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. To meet this requirement, NTO plans to implement lead management functionality. Which solution should a consultant recommend?

   • ACreate a customized site where partners can self-register and access their leads.
   • BCreate a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
   • CConfigure a separate lead record type and page layout for the Partner Community.
   • DAdd the leads tab to the Partner Community and configure partner profiles to access leads.

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   Answer: D

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9. Question 129 · 233 in bank

   Select 2

   The Universal Containers sales team wants to easily show Account relationships to its sales reps and report on these relationships. Which two considerations should the consultant take into account? (Choose two.)

   • AAccount Hierarchy displays only the Accounts users have Read permission to view.
   • BAccounts can be organized into different divisions based on specific criteria.
   • CAccount relationships are visible from Person Account records.
   • DA Person Account can be either a parent or child in the Account Hierarchy.

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   Answer: AB

   References

   • Salesforce Help

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10. Question 130 · 233 in bank

    Select 2

    Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide. As NIO maps out its processes, which two key principals of UPN should the team keep in mind? (Choose two.)

    • ALimit the number of activity boxes on the screen to 8 to 10.
    • BUse symbols of different colors, arrows, and swim lanes for clarity.
    • CKeep version control and change history at the diagram level.
    • DAttach supporting information at the detail level.

    Show answer

    Answer: AD

    Explanation

    A & C Keep these principles in mind as you map a business process using UPN. Aim for no more than 8–10 activity boxes on a screen. You can drill down from an activity box to the next level of detail. You can attach supporting information to an activity box. Access rights determine who can view and edit the diagram. You can see change history at the diagram level

    Source: Adapted from community discussion — 882359f

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SALES-CLOUD practice, question 121. 233 questions available.