SALES-CLOUD practice questions 51–60

1. Question 51 · 233 in bank

   Northern Trail Outfitters is migrating from its legacy campaign and email management system to Salesforce and wants to ensure that its email templates are retained. What should be recommended for a successful migration?

   • ACreate an email template change set or use the Lightning Platform.
   • BManually recreate the email and mail merge templates in Salesforce.
   • CEnable Email to Salesforce before sending email templates to Salesforce.
   • DEnable Email-to-Case and use the Import Wizard.

   Show answer

   Answer: A

   Explanation

   https://trailhead.salesforce.com/users/strailhead/trailmixes/prepare-for-your-salesforce-sales-cloud-consultant-credential Whenever there is a migration from a legacy system to Salesforce or there is deployment in Salesforce we always need to use "Changeset". We can create an email template changeset and migrate it to Salesforce. Actually, this question is half cooked. what kind of legacy campaign and email management system exists in the unknown. So, as per the given option best solution is "Create an email template changeset or use the Lightning Platform."

   Source: Adapted from community discussion — xzmassimo21

   References

   • trailhead.salesforce.com documentation
   • Salesforce Help

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2. Question 52 · 233 in bank

   Select 2

   Cloud Kicks needs to set sales quotas for all sales reps. Which three solutions should the consultant consider? (Choose two.)

   • AAssign Quota values by profile.
   • BUse the Data Import Wizard.
   • CUse Data Loader.
   • DEnable Forecast Quotas from Setup.
   • EUse the API.

   Show answer

   Answer: AD

   References

   • Salesforce Help

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3. Question 53 · 233 in bank

   Select 2

   The sales director of retail products at Cloud Kicks wants to allow cloning of orders to help sales reps process repetitive orders. What are two guidelines to consider when cloning an order with products? (Choose two.)

   • AA new order's currency or price book will remain the same if the original order has products.
   • BA cloned order's start date must fall between the associated contract's start and end dates.
   • CThe admin will be able to set up which fields can be cloned to a new order.
   • DA cloned order must be associated with the same contract as the original order.

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   Answer: AB

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4. Question 54 · 233 in bank

   Universal Containers is creating a new program to allow customers to pay for large orders over the course of 1 to 3 years in monthly installments beginning in the month the products are sold. The admin needs to configure Sales Cloud to accommodate the new pricing terms and to help the finance department forecast easily. What should the consultant recommend to meet the requirement?

   • ACreate a Process Builder to create an Order for each installment payment.
   • BUse Revenue Schedules to capture installment payment plan details for each Product.
   • CAdd a custom field to the Quotes object to capture the number of installments.
   • DSet the default quantities to 12, 24, and 36 in a new Price Book for installment sales.

   Show answer

   Answer: B

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5. Question 55 · 233 in bank

   Select 2

   Cloud Kicks (CK) recently finished a redeployment of its Lightning pages. CK users report that Lightning pages are loading slowly. CK management wants to consider the impact this has on adoption. Which two tools should the consultant recommend that CK use to evaluate Lightning pages? (Choose two.)

   • APerformance Analysis for App Builder
   • BGuidance for App Builder
   • CReal-Time Event Monitoring
   • DLightning Usage App

   Show answer

   Answer: AD

   Explanation

   A&D are correct A - Performance Analysis for App Builder automatically runs when you build a page. If your page performance is poor or moderate, recommendations to improve performance appear. D - You can see how your pages are performing in the Lightning Usage App from the App Launcher. It shows you the most used pages in your org and their page load time by browser or by page. https://help.salesforce.com/s/articleView?id=sf.lightning_page_performance.htm&type=5

   Source: Adapted from community discussion — Shy100

   References

   • Salesforce Help
   • Salesforce Help

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6. Question 56 · 233 in bank

   Cloud Kicks has recently rolled out Lightning Experience and uses an ERP system as its system of record for customers. When a new Account has its first closed/won opportunity, the ERP system should immediately update with information from the account, contact, and opportunity records related to the Account to record a new customer. Which option should the consultant recommend to meet the requirement?

   • AIdentify AppExchange products that can be deployed to update the ERP with opportunity, account, and contact information from Salesforce.
   • BConfigure Outbound message to publish the opportunity wins and update the ERP with opportunity, account, and contact information from Salesforce.
   • CImplement Platform Events to publish opportunity wins to the ERP, which will call back for account, contact, and opportunity information and automatically update the ERP accordingly.
   • DUse enterprise ETL tools to extract closed/won opportunities from Salesforce and update the ERP with opportunity, account, and contact information from Salesforce.

   Show answer

   Answer: C

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7. Question 57 · 233 in bank

   Select 2

   Up to this point, two sales reps have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account. Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? (Choose two.)

   • AGrant Read access on the accounts cases.
   • BView one of the opportunities on the account.
   • CView the account and keep activities private.
   • DEdit all opportunities on the account.

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   Answer: BC

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8. Question 58 · 233 in bank

   Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club. Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals. What should a consultant recommend to meet this requirement?

   • AEnable schedules on the Product object.
   • BEnable schedules on the Contract object.
   • CEnable schedules on the Orders object.
   • DEnable schedules on the Opportunity object.

   Show answer

   Answer: A

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9. Question 59 · 233 in bank

   Universal Containers wants to capture business sector information on a lead and display the information on the account and contact once the lead has been converted. How can these requirements be met?

   • ACreate a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Account object to pull the value from the Contact object.
   • BCreate a custom field on the Lead and Account objects. Create a custom formula field on the Contact object to pull the value from the Account object.
   • CCreate a custom field on the Lead, Account, and Contact objects and configure mapping of these two fields for conversion. Use a trigger to update the Contact field with the Account value.
   • DCreate a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Contact object to pull the value from the Account object.

   Show answer

   Answer: D

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10. Question 60 · 233 in bank

    Universal Containers has automated the process of creating new account records in Salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal Containers is now seeing performance issues when it makes any changes to account sharing rules. What can Universal Containers do to address the issue without changing its integration?

    • AEnsure that the generic user has NOT been assigned to a role.
    • BEnsure that the generic user has the Modify All Data permission.
    • CContact Salesforce support to add an index to the account object.
    • DSet the organization-wide defaults for accounts to public read/write.

    Show answer

    Answer: A

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SALES-CLOUD practice, question 51. 233 questions available.