SALES-CLOUD practice questions 131–140

1. Question 131 · 233 in bank

   Select 2

   Universal Containers (UC) has acquired another company that uses Salesforce and is migrating its legacy data, email alerts, and approval processes. Which two steps should the consultant perform to maintain data integrity? (Choose two.)

   • AInsert users, and then migrate email alerts and approval processes into UC's Salesforce.org.
   • BUse the Salesforce Approval Process done feature to migrate approval processes.
   • CMerge the legacy Salesforce org into UC's Salesforce org and migrate the approval processes.
   • DEnable the Create Audit Fields permission to insert historically accurate records.

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   Answer: AD

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2. Question 132 · 233 in bank

   Select 3

   The sales manager at Cloud Kicks has proposed that the consultant hold one large discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption. What are the three efficient approaches the consultant could recommend to the sales manager? (Choose three.)

   • ASend a survey to all employees asking for a list of desired charges.
   • BAsk all employees to email their ideas and feedback to the consultant.
   • CAsk management to select which employees should participate in sessions.
   • DArrange multiple sessions with small groups of employees.
   • EMeet with a large group of employees to listen to then feedback.

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   Answer: ACD

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3. Question 133 · 233 in bank

   Select 2

   Northern Trail Outfitters' Board of Directors thinks that sales user adoption should be calculated by the number of daily logins. Which two measures of sales user adoption should be considered when implementing Sales Cloud? (Choose two.)

   • ANumber of reports exported to Excel for analysis
   • BNumber of neglected opportunities over time by role
   • CCompleteness of records entered into the new system
   • DOverall effectiveness of mass email campaigns

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   Answer: BC

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4. Question 134 · 233 in bank

   The admin at Universal Containers has been getting complaints from sales reps about duplicate Leads within Salesforce. The admin has already set up a matching rule for Leads. What should the consultant recommend to resolve the issue?

   • AChange the criteria for the standard Contact matching rule.
   • BConfirm the custom matching rule is activated.
   • CChange the criteria for the standard Lead matching rule.
   • DConfirm the standard match ng rule is inactivated.

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   Answer: B

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5. Question 135 · 233 in bank

   Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories. Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected m Sales Cloud. How should the consultant show sales operations what the data will look like after the change?

   • AUse Tableau to geocode account addresses and display on a territory map.
   • BUse Data Loader to export the accounts and make updates in Google Sheets.
   • CInstall the Territory Management Reporting Pack from the AppExchange.
   • DRun the updated assignment rules in the Planning State and view the accounts on the territory detail page.

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   Answer: D

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6. Question 136 · 233 in bank

   Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK’s admin confirmed that users have the correct permissions and record access for the contacts they want to see. What should a consultant recommend to yield better search results?

   • AUse quotation marks operator around contact's first and last name.
   • BAdd company name next to contact’s full name in the search window.
   • CAdd LIKE keyword next to contact s full name in the search window.
   • DUse parentheses operator to limit search to the Contacts object.

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   Answer: A

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7. Question 137 · 233 in bank

   Select 2

   Which two considerations should be made when deploying dynamic dashboards? (Choose two.)

   • ADynamic dashboards must be manually refreshed.
   • BDynamic dashboards allow all users to view data as any user.
   • CDynamic dashboards must be saved m public or shared folders.
   • DDynamic dashboards require users to follow each component.

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   Answer: AC

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8. Question 138 · 233 in bank

   An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business as a whole. What should the admin create to meet this requirement?

   • AValue Stream Map
   • BStrengths, Weaknesses, Opportunities, Threats (SWOT)
   • CSuppliers, Imports, Process, Outputs, Customers (SIPOC)
   • DCapability Model

   Show answer

   Answer: C

   References

   • trailhead.salesforce.com documentation

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9. Question 139 · 233 in bank

   Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to Sales Cloud. Which solution should the consultant recommend?

   • AData Loader
   • BThird-party tool
   • CData Import Wizard
   • DBatch Apex

   Show answer

   Answer: B

   Explanation

   B is correct. Beyond 10 million, Salesforce recommends to use a partner tool/3rd party tool/AppExchange product. D. Batch apex: Is irrelevant considering the data migration happens from the legacy system and not within Salesforce org. A and C are ruled out by default considering the capabilities of the respective tools

   Source: Adapted from community discussion — shanky1823

   References

   • developer.salesforce.com documentation

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10. Question 140 · 233 in bank

    Select 2

    Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines. Which two recommendations should the consultant make?

    • AOne record type
    • BThree record types
    • CThree sets of opportunity stages
    • DOne set of opportunity stages

    Show answer

    Answer: BC

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SALES-CLOUD practice, question 131. 233 questions available.