PL-900 practice questions 61–70

1. Question 61 · 301 in bank

   A company uses a manual process to manage escalations for customer support calls. You must use Power Automate to automate the process for routing escalated calls. You need to create the flow. Which type of connector should you use?

   • AMicrosoft Excel
   • BMicrosoft Dataverse
   • COffice 365 Users

   Show answer

   Answer: C

   Explanation

   chatgpt says Office 365 users. This connector provides access to user-related information and actions within Office 365, including retrieving user profiles, email addresses, and other user attributes.

   Source: Adapted from community discussion — 19RPJY

   References

   • Microsoft Learn
   • Microsoft Learn

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2. Question 62 · 301 in bank

   You are creating a Power Automate flow. The flow must read each item in a Microsoft SharePoint list that details sales opportunities and set the value for a field named Status to Overdue if the value of a field named Follow up is less than or equal to the current date. You need to select the appropriate component to cycle through the entire list. Which component should you use?

   • ACondition
   • BConnector
   • CAction
   • DTrigger

   Show answer

   Answer: A

   Explanation

   I agree that it should be C. Action. The question is: "You need to select the appropriate component to cycle through the entire list." To cycle through the list you need an action, not a condition

   Source: Adapted from community discussion — Jove75

   References

   • Microsoft Learn

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3. Question 63 · 301 in bank

   HOTSPOT - You are creating a Power Automate approval flow. Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Box 1: Yes - Box 2: No - Parallel approvals, integrated approvals, and unanimous approvals are also allowed. Reference: https://docs.microsoft.com/en-us/power-automate/modern-approvals https://docs.microsoft.com/en-us/power-automate/create-approval-response-options

   Source: Adapted from community discussion — TheOne1234

   References

   • Microsoft Learn
   • Microsoft Learn
   • Microsoft Learn
   • Microsoft Learn

   

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4. Question 64 · 301 in bank

   A company uses Power Automate. Each time a work order is created, a service manager must review and approve the work order before a worker is dispatched. You need to create a flow to enforce the process. What should you create?

   • Aplug-in
   • Bapproval flow
   • Cbusiness rule
   • Dteam flow
   • Escheduled flow

   Show answer

   Answer: B

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5. Question 65 · 301 in bank

   DRAG DROP - You plan to use Power Automate to monitor what people are saying about your company's products. You store the feedback for research and development purposes. You need to recommend Power Automate components to use for the solution. To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Box 1: Action - An action is something that occurs as a result of the workflow. For example, send an email or copy a file. In this case, the action is to retrieve the top five posts from a Facebook page. Box 2: Action - An action is something that occurs as a result of the workflow. For example, send an email or copy a file. In this case, the action is to insert records into a database. Box 3: Expression - Sometimes users just need to do basic operations like getting the current time, adding numbers together, or replacing a part of a string of text. That's possible inline in any flow action. Microsoft Flow leverages the same Workflow Definition Language used by Azure Logic apps. For new users who are unfamiliar with the expression language, there is an inline help experience that shows how to use each expression as they build out their flow. Box 4: Trigger - A trigger is something that triggers or starts the workflow. It could be a new file uploaded to a document library, a new item created in the list or an email sent to your Inbox ג€" something that will start (kick-off the workflow). There are two types of triggers: ✑ Automatic trigger is pre-programmed into the workflow based on a certain rule (i.e. new document or item created, email sent, etc.) ✑ Manual Trigger is a trigger initiated by a user. Unlike with automatic trigger above, the workflow will only start when initiated manually by the end user (for example, from the Document Library for a selected file). Manual trigger is only supported for certain types of workflows (i.e. Get feedback from your manager for the selected file) Reference: https://sharepointmaven.com/3-major-components-microsoft-flow/ https://www.avepoint.com/blog/office-365/office-365-automation/ https://flow.microsoft.com/de-de/blog/use-expressions-in-actions/ https://docs.microsoft.com/en-us/power-automate/getting-started

   

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6. Question 66 · 301 in bank

   You are new to working with Microsoft Flow. You create a flow that extracts birth dates for users and then sends a birthday greeting email to users on their birthday. The flow does not properly extract birth dates. Where should you make changes?

   • AConnectors
   • BExpression
   • CTemplates

   Show answer

   Answer: B

   Explanation

   I tried to replicate the problem and I have to say - the correct answer really depends on where the problem is: I have a CDS entity named 'Birthdays' with a name field and a birthday field. I want to schedule a daily flow that sends out a greeting to the persons in the 'Birthdays' entity if it is their birthday that day. The first thing I do is that I list all the records from the 'Birthday' entity and simultaneously I get the current time from 'Current Time'-action which is found in the 'Date Time'-connector. Second I apply a Condition to each value from the 'birthday' field to check if the birthday is equal to current time. If yes - send a birthday greeting mail. A possible problem with the above solution is, that the 'Current Time'-action have the following format: '2020-06-30T14:07:13.8691592Z'. So - if you want to use the 'is equal to' condition, you will need to format the 'Current Date' with the expression formatDateTime(). Since we don't know what the problem is, both A and B could both be corrent (or wrong).

   Source: Adapted from community discussion — thegambler

   References

   • Microsoft Learn

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7. Question 67 · 301 in bank

   DRAG DROP - A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate. You need to recommend features to support the implementation. Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Reference: https://docs.microsoft.com/en-us/power-platform/admin/environments-overview https://docs.microsoft.com/en-us/power-platform/admin/control-user-access

   Source: Adapted from community discussion — kty

   References

   • Microsoft Learn
   • Microsoft Learn
   • Microsoft Learn

   

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8. Question 68 · 301 in bank

   DRAG DROP - A company plans to use Power Automate to automate tasks. Match each flow type to its description. To answer, drag the appropriate flow type from the column on the left to its description on the right. Each option may be used once, more than once, or not at all. NOTE: Each correct match is worth one point. Select and Place:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Box 1: automated - Automated flows start with an event or trigger, such as an email being received. These also support a multitude of actions in the 200+ Flow connectors. Box 2: business process - The business process flow that creates stages or screens that enforce a certain sequence of steps. It collects data from users for each step in the stage and can kick off automated workflows. Box 3: scheduled - Scheduled flows run regular reports that are sent out to a team and summarize everything that's happened in the past week. This includes everything from simple daily scheduling to more complex scheduling like ג€every 3rd Monday.ג€ Box 4: instant - An instant flow is triggered when you click a button inside of the Flow mobile app, SharePoint, Dynamics, PowerApps, or Excel that passes context directly into your flow. Note: There are four different Flow types that you can choose from when starting out. You can create a scheduled flow, automated flow, instant flow, or a business process flow. Reference: https://www.avepoint.com/blog/office-365/office-365-automation/

   

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9. Question 69 · 301 in bank

   HOTSPOT - A company plans to synchronize data between Dynamics 365 Supply Chain management and Dynamics 365 Sales. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Reference: https://docs.microsoft.com/en-us/business-applications-release-notes/april19/cdm-data-integration/cds-data-integrator

   Source: Adapted from community discussion — AZ_Guru_Wannabe

   References

   • Microsoft Learn
   • Microsoft Learn
   • azure.microsoft.com documentation
   • azure.microsoft.com documentation

   

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10. Question 70 · 301 in bank

    A company has a website. The website includes a form that allows the company to collect information about leads. You need to set up an automated workflow to create leads in Dynamics 365 Sales when leads are created on the company's custom website. What should you create?

    • ATask Flow
    • BPower Automate flow
    • CDynamics 365 workflow
    • DBusiness Process Flow

    Show answer

    Answer: A

    Explanation

    Reference: https://trellispoint.com/create-crm-leads-using-microsoft-flow/

    Source: Adapted from community discussion — noorms

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PL-900 practice, question 61. 301 questions available.