Salesforce Certified Advanced Administrator197 questions across 20 pages are complete and free, with no account or card.
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An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE. Which three pieces of information must be supplied to the IDE during this process? (Choose three.)
Answer: ACE
A sales manager cannot view a contact owned by a salesperson. The person is below the sales manager in the role hierarchy. Why is the sales manager unable to view the contact?
Answer: B
Anser is B: https://help.salesforce.com/s/articleView?id=000385610&type=1 When a contact record is saved without an associated Account, the system treats it as though the sharing settings are Private. This means that only the contact owner and those with View All Data or Modify All Data can search for it using Global Search or Lookup Search.
Source: Adapted from community discussion — restigian
Universal Containers wants to allow its customers to submit support requests across multiple channels. In which two ways can this be accomplished with Salesforce? (Choose two.)
Answer: BC
The correct answers are B and C. B. Offering a chat button on the company website can allow customers to submit support requests in real-time through chat sessions with customer service representatives. C. Enabling Chatter Questions in the company's Customer Community allows customers to submit support requests through a Q&A format. This can help to reduce the workload of customer service representatives by allowing customers to answer each other's questions.
Source: Adapted from community discussion — tMana
Universal Containers wants customers who buy the Freight Container product to be billed in monthly installments. How should an administrator meet this requirement?
Answer: B
To meet the requirement of billing customers who buy the Freight Container product in monthly installments, an administrator should create a default revenue schedule on the product. B. Create a default revenue schedule on the product: A revenue schedule allows for the distribution of revenue over time, and creating a default revenue schedule on the product will allow for billing customers in monthly installments. This can be done by setting up the revenue schedule to recognize the monthly installment amount and the duration of the billing period.
Source: Adapted from community discussion — tMana
Which two types of data can a sales representative access from the Forecasts tab when using Collaborative Forecasts? (Choose two.)
Answer: BC
options A and B are the correct types of data that a sales representative can access from the Forecasts tab when using Collaborative Forecasts. Option C is not a correct answer as it is not available from the Forecasts tab. However, sales representatives can view the opportunities that make up each forecast amount by using the Opportunity Splits feature. Option D is also not a correct answer as sales representatives cannot view the forecast amount for other representatives on their team from the Forecasts tab. However, sales managers and other users with appropriate permissions can see this information from the Forecasts tab.
Source: Adapted from community discussion — tMana
Which three types of prices can the system administrator set for an organization's products? (Choose three.)
Answer: ABD
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with the account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?
Answer: C
C is the right answer since the Rollup summary for Standard Relationships on Account: Assets, Cases, and Contacts is currently not provided. Here is a link: https://ideas.salesforce.com/s/idea/a0B8W00000GdjVQUAZ/rollup-summary-for-standard-relationships-on-account-assets-cases-and-contacts
Source: Adapted from community discussion — KLUNA
Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an administrator meet this requirement?
Answer: C
A sales manager is unable to view a contact. The contact owner is under the manager in the role hierarchy. Why is the sales manager receiving `insufficient privileges` error when viewing a contact?
Answer: B
Users have been given Read/Write access to product support cases through criteria-based sharing rules. A user's profile only has the Read permission for cases. What can the user expect regarding their ability to edit product support cases?
Answer: A
D. The user will be able to edit product support cases. Criteria-based sharing rules grant access to records that meet certain criteria, so if the user's criteria-based sharing rule gives them Read/Write access to product support cases, then they will have the ability to edit those cases, even if their profile only has the Read permission for cases.
Source: Adapted from community discussion — tMana
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ADV-ADMIN practice, question 151. 197 questions available.
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