Question 41 · 197 in bank
AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts. What should the administrator do to configure the account page layout?
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Answer: C
Explanation
To configure the account page layout to distinguish between contacts and related contacts, the administrator should: B. Display both the contacts and the related contacts related lists. The Contacts to Multiple Accounts functionality allows contacts to be related to multiple accounts. When this functionality is enabled, two related lists appear on the account page layout: Contacts and Related Contacts. The Contacts related list displays the contacts that are directly related to the account, while the Related Contacts related list displays the contacts that are related to the account indirectly through other accounts. By displaying both the Contacts and Related Contacts related lists on the page layout, users can easily distinguish between contacts that are directly related to the account and contacts that are related to the account through other accounts.
Source: Adapted from community discussion — tMana