Question 91 · 683 in bank
A technician has an external SSD. The technician needs to read and write to an external SSD on both Macs and Windows PCs. Which of the following filesystems is supported by both OS types?
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Answer: D
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220-1102 practice questions 91–100
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Question 92 · 683 in bank
Select 2A company is retiring old workstations and needs a certificate of destruction for all hard drives. Which of the following would be BEST to perform on the hard drives to ensure the data is unrecoverable? (Choose two.)
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Answer: BE
Explanation
The request is for a certificate of description. This implies a third party. Many of the options can be done in house. But to have proof of destruction would likely be most logical for incineration or drilling. There are mobile incinerator businesses for this purpose too.
Source: Adapted from community discussion — Macnrayna
Question 93 · 683 in bank
A technician is working to resolve a Wi-Fi network issue at a doctor's office that is located next to an apartment complex. The technician discovers that employees and patients are not the only people on the network. Which of the following should the technician do to BEST minimize this issue?
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Answer: C
Explanation
The issue is not interference and has nothing to do with it, it has to do with security. You should add a guest password for security.
Source: Adapted from community discussion — BigBrainLogic
Question 94 · 683 in bank
A user's system is infected with malware. A technician updates the anti-malware software and runs a scan that removes the malware. After the user reboots the system, it once again becomes infected with malware. Which of the following will MOST likely help to permanently remove the malware?
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Answer: C
Explanation
If the user's system is repeatedly infected with malware even after the anti-malware software has been updated and a scan has been run to remove the malware, it's possible that there are still malicious files or processes running on the system. In this case, the most likely solution for permanently removing the malware is to boot the system into safe mode and run a deep scan to identify and remove any remaining malicious files. Educating the user and scheduling regular scans can help to prevent future malware infections, but it may not be sufficient for removing existing malware.
Source: Adapted from community discussion — BigBrainLogic
Question 95 · 683 in bank
A technician is upgrading the backup system for documents at a high-volume law firm. The current backup system can retain no more than three versions of full backups before failing. The law firm is not concerned about restore times but asks the technician to retain more versions when possible. Which of the following backup methods should the technician MOST likely implement?
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Answer: C
Explanation
The law firm is not concerned with restore times(incremental is complex due to the number of jobs) but asks the technician to retain more versions when possible(incremental provides more versions of a copy). Increment begins with a full backup and only runs jobs that pick files that have been added or changed since the last position. The shortest time and storage requirements are for incremental jobs. Although this kind of chain might comprise two or more jobs, each of which may be saved on a different medium, it has the most complicated recovery process.
Source: Adapted from community discussion — RoPsur
Question 96 · 683 in bank
A user needs assistance installing software on a Windows PC but will not be in the office. Which of the following solutions would a technician MOST likely use to assist the user without having to install additional software?
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Answer: D
Explanation
(MSRA), the technician typically initiates the remote assistance request, and the technician needs approval from the user before accessing their desktop. (RDP) allows for direct remote access without the need for the user's explicit approval once RDP access is configured on the user's computer.
Source: Adapted from community discussion — mohdAj
Question 97 · 683 in bank
A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current. Which of the following has MOST likely occurred?
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Answer: C
Explanation
Because the antivirus is already up to date, it's adware wanting you to "update" but really download a virus to harm your computer.
Source: Adapted from community discussion — nonzerocrowd
Question 98 · 683 in bank
SIMULATION - Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. INSTRUCTIONS - Click on individual tickets to see the ticket details. View attachments to determine the problem. Select the appropriate issue from the ‘Issue’ drop-down menu. Then, select the MOST efficient resolution from the ‘Resolution’ drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the ‘Verify/Resolve’ drop-down menu. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Show the answer figure
Answer: See figure below
Explanation
As per CompTIA's own textbook, pages 441-442: If the disk’s presence is reported by the system firmware but Windows still will not boot, use a startup repair tool to open a recovery mode command prompt, and use the bootrec tool to try to repair the drive’s boot information. I believe the high priority ticket answer is Corrupt OS, Windows Recovery Environment & bootrec based on this specific explanation in CompTIA's textbook.
Source: Adapted from community discussion — IDTENT
Question 99 · 683 in bank
HOTSPOT - An executive has contacted you through the help-desk chat support about an issue with a mobile device. Assist the executive to help resolve the issue. INSTRUCTIONS - Select the MOST appropriate statement for each response. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Show the answer figure
Answer: See figure below
Explanation
"let's take a look at your phone settings" Change the security to SSL/TLS, port 993 Port 993 is the secure port of IMAP DeanCyber on YouTube has a video on this question "CompTIA A+ 220-1102 Simulation. Help desk chat support"
Source: Adapted from community discussion — Wildhunt37
Question 100 · 683 in bank
DRAG DROP - A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data. INSTRUCTIONS - Based on the customer's requirements, connect the customer's devices to the proper outlets. Select the power source for the Surge Protector and UPS. This may require reselecting dropdowns or removing tokens. Each token may only be used once. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Show the answer figure
Answer: See figure below
Explanation
The UPS must go into the wall outlet, everything else is correct. This was on my exam and I did not miss anything in this objective.
Source: Adapted from community discussion — oatmealturkey
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