220-1102 practice questions 1–10

1. Question 1 · 683 in bank

   SIMULATION - Ann, a CEO, has purchased a new consumer-class tablet for personal use, but she is unable to connect to the wireless network. Other users have reported that their personal devices are connecting without issues. She has asked you to assist with getting the device online without adjusting her home WiFi configuration. INSTRUCTIONS - Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

   

   

   

   

   

   

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   Click on 802.11 and Select ac - Click on SSID and select BYOD - Click on Frequency and select 5GHz At Wireless Security Mode, Click on Security Mode Select the WPA and the password should be set to TotallySecure!

   Source: Adapted from community discussion — Joms26

   

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2. Question 2 · 683 in bank

   A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?

   • ARun a startup script that removes files by name.
   • BProvide a sample to the antivirus vendor.
   • CManually check each machine.
   • DMonitor outbound network traffic.

   Show answer

   Answer: C

   Explanation

   The network being a SOHO environment is important here because manually checking each machine wouldn't really be practical in a large network, since it would be time-consuming. Since an enterprise would likely deploy the same AV across a network, you could send a sample to an AV vendor where they could create detection signatures that the vendor can use to update the AV agents deployed across a network. Again, not really something a small network would find necessary.

   Source: Adapted from community discussion — rodwave

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3. Question 3 · 683 in bank

   A technician is troubleshooting a computer with a suspected short in the power supply. Which of the following is the FIRST step the technician should take?

   • APut on an ESD strap.
   • BDisconnect the power before servicing the PC.
   • CPlace the PC on a grounded work bench.
   • DPlace components on an ESD mat.

   Show answer

   Answer: B

   Explanation

   B. Disconnect the power before servicing the PC. This is the first and most important step that a technician should take when troubleshooting a computer with a suspected short in the power supply. Disconnecting the power helps prevent any electrical hazards and is important for the technician's safety. After disconnecting the power, the technician can then proceed with other troubleshooting steps such as testing the power supply, checking connections, or replacing components if necessary.

   Source: Adapted from community discussion — ronniehaang

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4. Question 4 · 683 in bank

   A systems administrator is tasked with configuring desktop systems to use a new proxy server that the organization has added to provide content filtering. Which of the following Windows utilities is the BEST choice for accessing the necessary configuration to complete this goal?

   • ASecurity and Maintenance
   • BNetwork and Sharing Center
   • CWindows Defender Firewall
   • DInternet Options

   Show answer

   Answer: D

   Explanation

   Internet Explorer: Open the Internet Properties window, which can be opened from the browser, or go to Control Panel > Internet Options. From there, access the Connections tab, click the LAN settings button, and click the Proxy server checkbox

   Source: Adapted from community discussion — cecegilbert

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5. Question 5 · 683 in bank

   An analyst needs GUI access to server software running on a macOS server. Which of the following options provides the BEST way for the analyst to access the macOS server from the Windows workstation?

   • ARDP through RD Gateway
   • BApple Remote Desktop
   • CSSH access with SSH keys
   • DVNC with username and password

   Show answer

   Answer: D

   Explanation

   The BEST way for the analyst to access the macOS server from the Windows workstation, considering GUI access, is option B: Apple Remote Desktop. Apple Remote Desktop is a specialized tool designed for remote management and administration of macOS systems. It provides a graphical user interface (GUI) for accessing and controlling macOS servers remotely. With Apple Remote Desktop, the analyst can connect to the macOS server from their Windows workstation and have full GUI access to the server software.

   Source: Adapted from community discussion — solaWONDER

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6. Question 6 · 683 in bank

   Which of the following is an example of MFA?

   • AFingerprint scan and retina scan
   • BPassword and PIN
   • CUsername and password
   • DSmart card and password

   Show answer

   Answer: D

   Explanation

   Your answer and example are not right. Please understand MFA before leaving comments. CompTIA CertMaster Learn for A+ 220-1102, the definition of MFA is as follows: Authentication scheme that requires the user to present at least two different factors as credentials; for example, something you know, something you have, something you are, something you do, and SOMEWHERE you are. Specifying two factors is known as 2FA. Also, there are 5 categories. Researching is important in IT. This will continue throughout your career, especially if you plan to pursue a career in penetration testing.

   Source: Adapted from community discussion — Thunder_Cat

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7. Question 7 · 683 in bank

   A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?

   • ABridge the LAN connection between the laptop and the desktop.
   • BSet the laptop configuration to DHCP to prevent conflicts.
   • CRemove the static IP configuration from the desktop.
   • DReplace the network card in the laptop, as it may be defective.

   Show answer

   Answer: C

   Explanation

   The question says the software "requires a specifically allocated (IP) address" to connect to the software and it seems like the old desktop has been assigned that specific static IP address. Since the desktop is old and probably being replaced by the new laptop, it should be configured to use DHCP instead so that the new laptop can be assigned that specific IP address as it will be used more often by the user.

   Source: Adapted from community discussion — Fannan

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8. Question 8 · 683 in bank

   A user is having issues with document-processing software on a Windows workstation. Other users that log in to the same device do not have the same issue. Which of the following should a technician do to remediate the issue?

   • ARoll back the updates.
   • BIncrease the page file.
   • CUpdate the drivers.
   • DRebuild the profile.

   Show answer

   Answer: D

   Explanation

   "Other users that log in to the same device do not have the same issue." so it cant be the device , otherwise all the user had to increase the page file , definitely is the use profile

   Source: Adapted from community discussion — CodeOnTren

   References

   • Microsoft Learn

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9. Question 9 · 683 in bank

   Which of the following is the MOST basic version of Windows that includes BitLocker?

   • AHome
   • BPro
   • CEnterprise
   • DPro for Workstations

   Show answer

   Answer: B

   Explanation

   Home is the lowest version of windows and it doesn't habe BitLocker. Pro is the next version up but it DOES have BitLocker. Therefore, it is Pro

   Source: Adapted from community discussion — LayinCable

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10. Question 10 · 683 in bank

    A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of the following actions would be BEST to remove the malware while also preserving the user's files?

    • ARun the virus scanner in an administrative mode.
    • BReinstall the operating system.
    • CReboot the system in safe mode and rescan.
    • DManually delete the infected files.

    Show answer

    Answer: C

    Explanation

    A. Run the virus scanner in an administrative mode: virus scanner always use administrative mode, so this is irrelevant = no B. Reinstall the operating system: this does not preserve user files so = no C. Reboot the system in safe mode and rescan: In safemode malwares can't run and antiviruses can kill them, so= yes D. Manually delete the infected files: this does not preserve user files = no Therefore I go with D

    Source: Adapted from community discussion — jackjack007

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220-1102 practice, question 1. 683 questions available.