Question 41 · 683 in bank
A BSOD appears on a user’s workstation monitor. The user immediately presses the power button to shut down the PC, hoping to repair the issue. The user then restarts the PC, and the BSOD reappears, so the user contacts the help desk. Which of the following should the technician use to determine the cause?
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Answer: A
Explanation
If the Blue Screen of Death comes again, if you switch the computer off and than on, than you can not go to the eventviewer. But you can read in the BSOD a stopp Code and lock for that code in the internet
Source: Adapted from community discussion — Dido1963