PL-600 practice questions 71–80

1. Question 71 · 246 in bank

   Select 2

   You are meeting with a user at a financial institution to gather app requirements. The app must meet the following requirements: • Be enabled for mobile use. • Respond in less than five seconds. • All data transmitted over the network must be encrypted. You need to categorize the type of requirements you captured. Which two requirement types are captured? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   • Anon-functional
   • Bfeasibility
   • Cfunctional
   • Dexception
   • Ecompliance

   Show answer

   Answer: AC

   Explanation

   Per copilot Based on the provided requirements, we can categorize them as follows: 1. **Be enabled for mobile use**: This is a functional requirement because it describes a specific function the app must perform. 2. **Respond in less than five seconds**: This is a non-functional requirement because it pertains to the performance and usability of the app, rather than a specific function. 3. **All data transmitted over the network must be encrypted**: This falls under compliance requirements since it addresses a security standard that the app must adhere to. So, the correct answers are: - **A. non-functional** - **C. functional**

   Source: Adapted from community discussion — mjjjj

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2. Question 72 · 246 in bank

   A company uses Microsoft Power Platform. The company plans to expand to other countries/regions. The chief operating officer (COO) must assess compliance risks related to the planned expansion. You need to direct the COO to the compliance information. Where should you direct the COO?

   • AMicrosoft Defender
   • BMicrosoft Power Platform admin center
   • CMicrosoft Trust Center
   • DMicrosoft 365 admin center

   Show answer

   Answer: C

   References

   • Microsoft Learn

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3. Question 73 · 246 in bank

   Select 3

   You are documenting a company’s current enterprise architecture. You need to evaluate the architecture of the data to identify its influences. Which three data influences should you ask the company about? Each correct answer presents a complete solution. (Choose three.) NOTE: Each correct selection is worth one point.

   • Auser access
   • Bquality
   • Cpain points
   • Dlocation
   • Ehistory

   Show answer

   Answer: BDE

   Explanation

   BDE: From courses in Microsoft training https://learn.microsoft.com/en-us/training/modules/discover-customer-needs/3-meetings Ask your customers the following questions to determine how these influencers affect the data architecture: Where does the data reside now? Where should it reside? Do you have integrity concerns? Do you have duplicates or other data quality issues? Are you keeping historical data, and how much? What type of access will users need to historical data?

   Source: Adapted from community discussion — WASSIM2020

   References

   • Microsoft Learn

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4. Question 74 · 246 in bank

   HOTSPOT - A company plans to use Microsoft Dynamics 365 and Microsoft Power Platform. The company has the following requirements: • Schedule onsite visits for customers per availability. • Generate invoices based on services delivered to customers. You need to recommend a solution to meet the requirements. Which solutions should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   The answers are backwards, smh. Should be: 1. Dynamics 365 Field Service (schedule appointments) 2. Dynamics Customer Service (generate invoices)

   Source: Adapted from community discussion — Tootru2bReal

   References

   • Microsoft Learn
   • Microsoft Learn

   

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5. Question 75 · 246 in bank

   HOTSPOT - A customer requires information about how to ensure key success criteria will be met at the end of a project. You need to describe how the key success criteria will be managed. Which actions should you describe? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   The provided answers are correct. Key success criteria is always set initially in the early stages of a project. I do not really see Microsoft's official documentation on this so do your research for exam purposes. #2. Change Management - in the contract world, especially government contracts, if scope changes a contract mod (modification) has to be done. It's that serious when it comes to contracts to make sure things are covered contractually for all parties.

   Source: Adapted from community discussion — Tootru2bReal

   

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6. Question 76 · 246 in bank

   Select 2

   You conduct an initial discovery meeting with a manufacturer. The manufacturer plans to modernize its current sales order system by using Microsoft Power Platform and AI-generated product suggestions. Data architecture is a top concern for the company. The company requires assistance to identify risk factors related to the use of data with AI-generated product suggestions. You need to ask follow-up questions to assess the risk factors. Which two questions should you ask? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct selection is worth one point.

   • AWhich type of access will users require for the application?
   • BWhat is the budget for implementing and maintaining the solution?
   • CWhich data do you plan to use to train and use with AI?
   • DWhich privacy or residency concerns does the company have?
   • EHow will the company capture feedback to improve accuracy of the AI model?

   Show answer

   Answer: CD

   Explanation

   This really shouldn't need explaining. AI and security, which has not been really or fully approved in the government space, shows the issues & concerns. C - which data are you going to use (is it sensitive & allowable) D - privacy and residency (have to always protect the data). Poorly trained AI models will spit out anything lol.

   Source: Adapted from community discussion — Tootru2bReal

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7. Question 77 · 246 in bank

   Select 2

   A client uses Dynamics 365 Sales, Power BI datasets, and Power BI dataflows. The Dynamics 365 Sales implementation has security roles that restrict data export. You need to ensure that data has the same restrictions in Power BI as it does in Dynamics 365 Sales. You need to design the security to avoid sensitive data from being seen. Which two actions should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   • AUse Microsoft Dataverse restrictions before setting up the Power BI reports.
   • BLimit the role in Dynamics 365 Sales to only data allowed so it cannot be exported to Microsoft Excel.
   • CLimit the role and ensure that exporting to Microsoft Excel is not allowed in both Dynamics 365 Sales and Power BI.
   • DShare Power BI dashboards only with users who are supported to see this data.

   Show answer

   Answer: CD

   Explanation

   Goals: 1) avoid sensitive data from seen, 2) prevent export to Excel from Power BI datasets. A. NO resolve 1) NO resolve 2) : I can see data different from D365 in Power BI if I don’t limit by R-L-S! B. NO resolve 1) NO resolve 2) : I can Export data from Power BI and I can see sensitive data from Power BI; C. NO resolve 1) OK resolve 2): I’m not able to export data from Power BI (disable option from dataset) and D365 (test) D. OK resolve 1) NO resolver 2) So C and D

   Source: Adapted from community discussion — CDDT

   References

   • Microsoft Learn

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8. Question 78 · 246 in bank

   A company processes a large volume of customer service requests daily. The company manages customer service requests through a combination of email, a CRM system, and manual processes. The company requires streamlined customer service operations. The improved processes must provide the following solution: • Reduce response times. • Improve customer satisfaction. • Include the use of AI to prioritize cases based on specific keywords used by the customer. You need to design a solution that includes AI Builder. Which feature should you use in addition to AI Builder?

   • APower Automate
   • BExchange server-side sync
   • CLogic app
   • DDataflows

   Show answer

   Answer: A

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9. Question 79 · 246 in bank

   Select 2

   A large retail chain plans to add a chatbot to its website for customer support operations. The company has the following requirements for the chatbot integration: • The chatbot must integrate with the existing knowledge base. • Agents must participate in the chat when there is a customer escalation. • The chatbot must adhere to all relevant regulatory and compliance requirements. • The chatbot must generate accurate and relevant responses to common customer queries. • The solution must scale to handle high volumes of customer interactions. You need to identify the non-functional chatbot requirements. Which two requirements are non-functional? Each correct answer presents a complete solution. (Choose two.) NOTE: Each correct selection is worth one point.

   • AScale to handle high volumes of customer interactions.
   • BRequire agent participation in the chat when there is a customer escalation.
   • CGenerate accurate and relevant responses to common customer queries.
   • DIntegrate with the existing knowledge base.
   • EAdhere to all relevant regulatory and compliance requirements.

   Show answer

   Answer: AE

   Explanation

   A. Scale to handle high volumes of customer interactions: This is a classic non-functional requirement as it deals with the performance and capacity of the chatbot solution, specifically its ability to handle large volumes of interactions without degradation of service. Correct answer: A. Scale to handle high volumes of customer interactions E. Adhere to all relevant regulatory and compliance requirements: This requirement is about ensuring that the chatbot complies with legal and regulatory standards, which is another non-functional aspect concerning compliance and security.

   Source: Adapted from community discussion — WASSIM2020

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10. Question 80 · 246 in bank

    You are performing a fit gap analysis for a bank based in the United States. The bank requires a solution to monitor and disclose all financial transactions where money laundering is suspected. You know that this requirement may not be feasible because banks and other financial institutions must adhere to established laws, rules, and guidelines. You need to verify the feasibility of the requirement. Which feasibility analysis should you check for the requirement?

    • ARequirement is technically feasible
    • BLevel of effort is unfeasible
    • CRequirement will be adopted in the solution
    • DRequirement aligns with compliance standards

    Show answer

    Answer: D

    Explanation

    Compliance: Financial institutions, especially banks, must adhere to strict regulatory requirements, such as the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations in the United States. These regulations set standards for monitoring, detecting, and reporting suspicious financial transactions. Verifying whether the requirement aligns with compliance standards means ensuring that the solution not only complies with legal and regulatory frameworks but also meets the standards and guidelines set by government and regulatory bodies.

    Source: Adapted from community discussion — WASSIM2020

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PL-600 practice, question 71. 246 questions available.