Microsoft Power Platform Solution Architect practice questions

1. Question 1 of 25

   Select 2

   You are a Power Platform consultant for an internet support company. The company lacks a budget to buy third-party ISVs or add-ons. The company requires a new system that achieves the following: ✑ All support issues must come in by email, need to be logged, and assigned to the support group. ✑ Accounts must synchronize with the parent company Oracle database. ✑ Reports must be sent to the executives on a weekly basis. ✑ No custom code will be used in the system. You need to recommend the components that should be configured. Which two components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   • APower Virtual Agents
   • BMicrosoft Dataverse
   • Cserver-side synchronization
   • DMicrosoft Customer Voice

   Show answer

   Correct answer: B, C

   How others answered

   • BC86%

   Explanation

   B & C B - "You can now connect to your Oracle Database from PowerApps, Flow and Logic Apps." https://powerapps.microsoft.com/en-us/blog/connecting-to-oracle-database-from-powerapps-flow-and-logic-apps/ C - "Server-Side Synchronization or Email Router. When you select this option, the server-side synchronization or Email Router will process email messages directly from the user's or queue's inbox" https://docs.microsoft.com/en-us/power-platform/admin/set-incoming-outgoing-email-synchronization

   Adapted from community discussion by NoNameBrand · 2023-01-22 · 53 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 1 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. N

      NoNameBrand

      2023-01-22

      53 upvotes

      B & C B - "You can now connect to your Oracle Database from PowerApps, Flow and Logic Apps." https://powerapps.microsoft.com/en-us/blog/connecting-to-oracle-database-from-powerapps-flow-and-logic-apps/ C - "Server-Side Synchronization or Email Router. When you select this option, the server-side synchronization or Email Router will process email messages directly from the user's or queue's inbox" https://docs.microsoft.com/en-us/power-platform/admin/set-incoming-outgoing-email-synchronization

   2. N

      N8n0z

      2022-11-15

      13 upvotes

      BC I think. I see support tickets as Cases and created from email through case creation rules and not really requiring Customer Voice

   3. P

      Parth91

      2024-11-13

      Selected B, C3 upvotes

      B. Microsoft Dataverse and C. server-side synchronization should be recommended. Explanation: A. Power Virtual Agents is not necessary for this scenario as it is used for building chatbots and conversational AI. B. Microsoft Dataverse (formerly known as Common Data Service) is a low-code data platform that can be used to create custom data entities, forms, and workflows. It can be used to log and assign support issues and synchronize accounts with the parent company Oracle database. C. Server-side synchronization enables the synchronization of email, contacts, tasks, and appointments between Exchange Server and Microsoft Dataverse. This can be used to log and assign support issues that come in by email. D. Microsoft Customer Voice is a feedback management tool and is not necessary for this scenario.

   4. A

      ArezouDynamics

      2023-05-27

      4 upvotes

      B&D seems correct to me. Customer Voice, requires the Dynamics 365 enterprise license. so it's not an add-on. Secondly, referring to https://docs.microsoft.com/en-us/dynamics365/customer-voice/data-flow we see that "Distribute survey: When a survey distributor sends a survey, the survey invitations are stored in Customer Voice services and Dataverse. The survey invitation emails are sent to the recipients by using Dynamics 365 Marketing Email service internally."

2. Question 2 of 25

   A company provides professional development certifications to technologies around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service. The company must increase productivity for call center employees. The solution must meet the following requirements: ✑ Handle multiple customer interactions at once ✑ Ensure that users can access information from several business applications. ✑ Interact with customers by using the following channels: chat, phone calls, emails, and online reviews. ✑ Implement all functionality in a single interface. You need to recommend a solution that meets the requirements of the company. What should you recommend?

   • AOmnichannel for Customer Service
   • BLive Assist for Microsoft Dynamics 365 Powered by CafeX
   • CLinkedIn connector
   • DUnified Service Desk

   Show answer

   Correct answer: A

   How others answered

   • A89%

   Explanation

   A. Omnichannel for Customer Service is the recommended solution that meets all the requirements mentioned. Omnichannel for Customer Service offers a single, unified interface for handling customer interactions across multiple channels, such as chat, phone calls, emails, and online reviews. It also provides the ability to access information from multiple business applications. Moreover, it offers the feature of handling multiple customer interactions at once, increasing call center employee productivity. Therefore, Omnichannel for Customer Service is the right choice for this scenario.

   Adapted from community discussion by Parth91 · 2023-05-13 · 3 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 2 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. P

      Parth91

      2023-05-13

      Selected A3 upvotes

      A. Omnichannel for Customer Service is the recommended solution that meets all the requirements mentioned. Omnichannel for Customer Service offers a single, unified interface for handling customer interactions across multiple channels, such as chat, phone calls, emails, and online reviews. It also provides the ability to access information from multiple business applications. Moreover, it offers the feature of handling multiple customer interactions at once, increasing call center employee productivity. Therefore, Omnichannel for Customer Service is the right choice for this scenario.

   2. F

      Fal991l

      2023-05-03

      1 upvote

      AI: If only one solution is allowed, I would recommend **Unified Service Desk** as it provides a comprehensive set of features for building call center applications and increasing productivity for call center employees. It allows agents to get a unified view of customer data stored in Microsoft Dataverse and provides a single interface for agents to handle multiple customer interactions and access information from several business applications. It also includes features such as automatic loading of related records, agent scripting, and a configurable toolbar to increase productivity for call center employees.

   3. F

      Fal991l

      2023-05-03

      1 upvote

      Unified Service Desk is designed to provide a single interface for agents to handle multiple customer interactions and access information from several business applications. However, it does not natively support Live Chat and SMS channels. To integrate these channels with Unified Service Desk, you would need to use the **Dynamics 365 Channel Integration Framework** to integrate third-party channel providers or channel aggregators into the Unified Interface Apps¹.

   4. N

      Newb007

      2023-05-09

      1 upvote

      "following channels: chat, phone calls, emails, and online reviews" From doc ---> "support customer communication in agent desktops over various channels such as chat, email, or telephone." "call center agents can expect to take not just phone calls, emails, and chats but also engage with customers through text messages, social channels, self-service websites, and website reviews."

3. Question 3 of 25

   HOTSPOT - You are designing a Microsoft Power Platform solution for a company. Which components should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer

   Explanation

   Box 1: Business rule - You can create business rules and recommendations to apply logic and validations without writing code or creating plug-ins. Business rules provide a simple interface to implement and maintain fast-changing and commonly used rules. Box 2: Power Automate flow - Trigger the Power Automate flow with ג€When a record is updatedג€, then add a Condition in the flow and configure it with Status Label equals to Won. Reference: https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-create-business-rule https://www.inogic.com/blog/2021/12/how-to-win-lose-dynamics-365-crm-opportunity-through-power-automate-flow/

   Adapted from community discussion by VJ345 · 2022-04-26 · 61 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 3 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. V

      VJ345

      2022-04-26

      61 upvotes

      Prompt users to update each opportunity product cannot be done via power automate flow. It has to be done via JavaScript. Answer: Business Rule & Javascript

   2. N

      nasuanda

      2022-06-22

      12 upvotes

      Sorry Tamim1210, but no. Requirement is not related to desktop flows, so RPA has nothing to do here. Regards, MiTu

   3. T

      Tamim1210

      2022-06-15

      8 upvotes

      As per the following you can prompt using Power Automate: https://docs.microsoft.com/en-us/learn/modules/pad-message-boxes/ also the question indicates Power Platform not Dynamics so the provided answer is correct Business Rule & Power Automate Flow

   4. M

      Mustaque

      2022-08-16

      5 upvotes

      Answers are correct. BR and Power Automate. The question didn't talk about real time prompt in the app. So we can use the PA to trigger based on that condition and email the user with the link to review the opportunity record. Also even with JS, how will you prompt if user is in a different entity (say eg Accounts) and the opportunity status is updated as closed/won by different conditions/background processes.

4. Question 4 of 25

   An organization plans to implement a solution to deliver the complete sales process for its sales teams. The organization does NOT have any physical barcode scanners. To meet the organization business requirements, the proposed solution must include the following capabilities: ✑ Create and qualify leads to contacts ✑ Generate quotes and convert quotes to orders ✑ Scan product barcodes as part of the order generation process You need to recommend a solution to help the organization achieve its business requirements. What should you recommend?

   • ADynamics 365 mobile app and a Power Apps canvas app
   • BDynamics 365 for Phones only
   • CDynamics 365 Customer Service and Dynamics 365 Sales
   • DUnified Service Desk

   Show answer

   Correct answer: A

   How others answered

   • A64%
   • C32%

   Only 64% agreed on this answer — treat it as contested rather than settled.

   Explanation

   Answer: C Dynamics 365 Customer Service and D365 Sales. Converting leads and orders is pure Sales. Barcode scanning can be done as follows without a mobile app or canvas app: https://blog.magnetismsolutions.com/blog/satyvirjasra/2017/10/02/how-to-scan-barcode-labels-in-microsoft-dynamics-365

   Adapted from community discussion by BrettusMaximus · 2022-07-28 · 7 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 4 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. B

      BrettusMaximus

      2022-07-28

      7 upvotes

      Answer: C Dynamics 365 Customer Service and D365 Sales. Converting leads and orders is pure Sales. Barcode scanning can be done as follows without a mobile app or canvas app: https://blog.magnetismsolutions.com/blog/satyvirjasra/2017/10/02/how-to-scan-barcode-labels-in-microsoft-dynamics-365

   2. N

      nasuanda

      2022-06-22

      7 upvotes

      There is no correct answer. It should be Dynamics 365 for Sales - all processes are related to sales area. and mobile app (Dynamics 365 for phones or Dynamics 365 for tablets) - scanning bar code. Regards, MiTu

   3. L

      Lago

      2024-03-06

      Selected A3 upvotes

      I'll go with A on my exam. The Barcode scanner part makes me discard everything else.

   4. D

      Doyne

      2023-02-26

      3 upvotes

      A is correct. "Dynamics 365 mobile app" can mean the same as C "Dynamics 365 Customer Service and Dynamics 365 Sales". The canvas app in A gives client the ability to scan from their phone, no barcode scanner needed.

5. Question 5 of 25

   HOTSPOT - You are designing a model-driven app that provides marketing, sales, and service operations to a company. The app must integrate with the following systems and data sources: ✑ A third-party marketing system for lead generation and website submissions. ✑ A Microsoft Excel Online file that contains manufacturing data on relevant products. ✑ A separate Microsoft Dataverse environment. You need to recommend Power Automate connectors for the app. Which connectors should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer

   Explanation

   Box 1: Custom connector - While Azure Logic Apps, Microsoft Power Automate, and Microsoft Power Apps offer over 325+ connectors to connect to Microsoft and non-Microsoft services, you may want to communicate with services that aren't available as prebuilt connectors. Box 2: Microsoft Dataverse - The Microsoft Dataverse connector provides several triggers to start your flows and many actions that you can use to create or update data in Dataverse while your flows run. You can use Dataverse actions even if your flows don't use a trigger from the Dataverse connector. Use the Microsoft Dataverse connector to create cloud flows that start when data changes in Dataverse tables and custom messages. Reference: https://docs.microsoft.com/en-us/connectors/custom-connectors/ https://docs.microsoft.com/en-us/power-automate/dataverse/overview

   Adapted from community discussion by EgyEng · 2023-08-20 · 6 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   • Microsoft Learn

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   Question 5 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. E

      EgyEng

      2023-08-20

      6 upvotes

      After digging more, ADF is a pipeline to ETL data between data base and azure storage, So please ignore my comment... it should be Custom connector & DV

   2. D

      ddu

      2023-01-06

      4 upvotes

      If the goal is to send data to a separated dataverse environment, then Dataverse Connector cannot be used since this is not possible to select a specific environment when the connector is added on a flow. So second answer should be 'Azure Data Factory'

   3. P

      petertwilliams

      2023-04-12

      1 upvote

      You make a good point; however, the question is vague. The data source for part 1 states "Microsoft dataverse environment" not a "separate Microsoft Dataverse environment" (as the preamble section does). A Microsoft Dataverse connector will still be used for updating data in the environment in which the model-driven app is being developed. This is indeed tricky, and I think you are right, the second should be Azure Data Factory. However, there is also a significant change we are over thinking this.

   4. K

      klkl03

      2024-10-09

      2 upvotes

      Correct. Dataverse connector allows selecting environments now: https://learn.microsoft.com/en-us/power-automate/dataverse/connect-to-other-environments

6. Question 6 of 25

   A company has an expense approval process that allows expenses to be submitted in multiple currencies. An accountant converts the expense amount to USD as part of the approval process. You need to automate the conversion by using the RESTful API. What should you do?

   • ACreate a desktop flow. Use an Invoke web service action to get the currency conversion rate.
   • BCreate a desktop flow. Use an Azure action to get the currency conversion rate.
   • CCreate a cloud flow. Use the Microsoft Graph API to get the currency conversion rate.
   • DCreate a cloud flow and a custom connector. Install a data gateway. Use the custom connector to get the currency conversion rate by using the data gateway.

   Show answer

   Correct answer: A

   How others answered

   • A50%
   • C39%

   Only 50% agreed on this answer — treat it as contested rather than settled.

   Explanation

   It's accounted person and no mentioned about working on cloud somewhere, mean he work on is desktop to do it, so he should use a desktop flow, A seems to be good for me.

   Adapted from community discussion by dlnuser · 2023-07-11 · 9 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 6 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. D

      dlnuser

      2023-07-11

      Selected A9 upvotes

      It's accounted person and no mentioned about working on cloud somewhere, mean he work on is desktop to do it, so he should use a desktop flow, A seems to be good for me.

   2. Y

      YYCRMGuy

      2023-12-15

      Selected A3 upvotes

      Normally I'd lean towards a cloud flow here, but graph API doesn't have publicly exposes currency rates (the link from yf is a Partner Solution, no access to general public). It could be D if the question mentioned an on premise source of exchange rates, but it doesn't. That leaves A as making the most sense to me, even though if you ask me it's probably not a great solution. But if it's on my exam next week I'm going with A.

   3. Z

      zick007

      2024-04-20

      4 upvotes

      C is almost perfect except there is no graph API to get currency conversion rate. That would leave A as logical choice.

   4. Y

      yf

      2023-06-22

      3 upvotes

      You can use a Microsoft Graph Partner Solution though Microsoft Graph Api to get a exchange rate (https://learn.microsoft.com/en-us/partner-center/developer/get-foreign-exchange-rates) So C would work

7. Question 7 of 25

   Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company uses a Microsoft Excel sheet to manage its loan application process. The company wants to optimize the process. You need to discover inefficiencies in the process. Solution: Upload the activity data stored in the Excel sheet to the process advisor feature. Use process mining to discover inefficiencies in the process. Does the solution meet the goal?

   • AYes
   • BNo

   Show answer

   Correct answer: A

   How others answered

   • A67%
   • B33%

   Only 67% agreed on this answer — treat it as contested rather than settled.

   Explanation

   My Answ is A, during the process you can choices to upload with Dataflow support that admit: - Excel - SharePoint, - SQL - Text/csv source input.

   Adapted from community discussion by Jnicosia · 2024-02-22 · 2 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 7 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. Y

      yf

      2023-06-23

      Selected A2 upvotes

      According to the Microsoft documentation: https://learn.microsoft.com/en-us/power-automate/process-mining-processes-and-data#data-requirements https://learn.microsoft.com/en-us/power-automate/process-advisor-overview#when-to-use-process-mining It needs to be activity data & process mining

   2. J

      Jnicosia

      2024-02-22

      Selected A2 upvotes

      My Answ is A, during the process you can choices to upload with Dataflow support that admit: - Excel - SharePoint, - SQL - Text/csv source input.

   3. L

      loftuscheek

      2025-03-11

      Selected A1 upvote

      Upload Excel activity data + process mining: Answer: A. Yes Record actions + process mining: Answer: B. No Record actions + task mining: Answer: A. Yes Upload Excel activity data + task mining: Answer: B. No

   4. E

      Evan123123

      2023-09-23

      2 upvotes

      On second thought, the reason this could be B is if the excel sheet is not formatted as rows, but instead as some sort of form that couldn't be converted to CSV.

8. Question 8 of 25

   Select 3

   A company uses manual processes to track interactions with customers. The company wants to use Power Platform to improve productivity. The company has the following requirements: ✑ Provide customers with an online portal where they can submit and review cases. ✑ Ensure that customers can chat online with a customer service representative at any time. ✑ Route chats to customer service representatives based on skill and availability. You need to recommend a solution to the company. Which three components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   • ADynamics 365 Virtual Agents chatbots
   • BCustomer self-service portal
   • CDynamics 365 Field Service
   • DBusiness process flows
   • EOmnichannel for Customer Service

   Show answer

   Correct answer: A, B, E

   How others answered

   • ABE86%

   Explanation

   ABE instead? Don't see why would BPF be an answer. Case review could be done at portal level if the current staus is surfaced there or something. And Chatbots definitely need to be in the answer.

   Adapted from community discussion by N8n0z · 2022-05-15 · 60 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 8 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. N

      N8n0z

      2022-05-15

      60 upvotes

      ABE instead? Don't see why would BPF be an answer. Case review could be done at portal level if the current staus is surfaced there or something. And Chatbots definitely need to be in the answer.

   2. N

      NoNameBrand

      2022-07-21

      42 upvotes

      B > A > E Breaking down each requirement 1) Provide customers with an online portal where they can submit and review cases. B. Customer self-service portal 2) Ensure that customers can chat online with a customer service representative at any time. A. Dynamics 365 Virtual Agents chatbots "With Power Virtual Agents, you can hand off conversations to live agents seamlessly and contextually." https://docs.microsoft.com/en-us/power-virtual-agents/advanced-hand-off 3) Route chats to customer service representatives based on skill and availability. E. Omnichannel for Customer Service "In the customer service center, your agents have different skillsets and abilities." https://docs.microsoft.com/en-us/dynamics365/customer-service/overview-skill-work-distribution

   3. F

      Fyrus

      2023-03-15

      Selected A, B, E1 upvote

      It's simple if we exclude that did not make sense: C) Field services: "The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues." (https://docs.microsoft.com/en-us/dynamics365/field-service/overview) D) Business process flows: "ou can help ensure that people enter data consistently and follow the same steps every time they work with a customer by creating a business process flow" BPF steps can be automatically changed base on record state, values, etc... nice but... how can it solve our 3 problems? I really don't know. ✑ Provide customers with an online portal where they can submit and review cases. ✑ Ensure that customers can chat online with a customer service representative at any time. ✑ Route chats to customer service representatives based on skill and availability. ABE seems more reasonable for me.

   4. V

      vignesh989

      2023-07-16

      Selected A, B, E4 upvotes

      Regarding the discussion on Virtual Agents vs Omnichannel, Microsoft recommends using both for a seamless hand-off. So both A & E is required. https://docs.microsoft.com/en-us/power-virtual-agents/configuration-hand-off-omnichannel

9. Question 9 of 25

   A company sells antique books. The company stores data about book locations in an existing system by using the following database fields: Room, Shelf. The company must import the data from the existing system into a Power Platform solution. Existing data into must be modified to match the design of the new solution. You need to recommend a solution to combine the room and shelf fields into a single column during the import process. Which tool should you recommend?

   • APower Platform dataflows
   • BData Import Wizard
   • Cimport from CSV
   • DMicrosoft Excel Online

   Show answer

   Correct answer: A

   How others answered

   • A100%

   Explanation

   Wrong answer - Concatenation is for values in one column and using a delimiter. Column merging is only possible in DataFlows. Answer is A

   Adapted from community discussion by malyaban · 2022-06-05 · 40 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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   Question 9 discussion

   These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

   1. M

      malyaban

      2022-06-05

      40 upvotes

      Wrong answer - Concatenation is for values in one column and using a delimiter. Column merging is only possible in DataFlows. Answer is A

   2. T

      tumaj

      2022-09-05

      9 upvotes

      The key phrase of the question is: "The company must import the data from the existing system into a Power Platform solution." Data Import Wizard is used to import data from a .csv or xml file and not directly from an external data source. Therefore an ETL tool is needed here and the "Power Platform Data Flows" is the correct answer.

   3. J

      jpcl74

      2022-06-19

      6 upvotes

      Same question in MB-600 and same answer: B- Data Import Wizard

   4. C

      CESBCN

      2024-05-03

      Selected A2 upvotes

      Power Platform dataflows are designed to extract, transform, and load (ETL) data from various sources into Common Data Service or other destinations in Power Platform. They are particularly useful for handling complex data transformations and cleansing tasks

10. Question 10 of 25

    Select 3

    A company has a Power Platform environment that connects to a third-party marketing application. The company reports that the data in the Power Platform lead table does not match data from the marketing application. Issues include: ✑ The owner data in the lead table and the third-party application do not match. ✑ The Topic column has more information than the related record from the marketing application. ✑ There are differences in how telephone numbers are formatted. You need to determine which processes are causing the issues. Which three processes may be causing the differences observed? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

    • ADataflow
    • BBusiness rule
    • CClassic workflow
    • DPower Automate cloud flow
    • EDuplicate detection rule

    Show answer

    Correct answer: A, C, D

    How others answered

    • ACD69%
    • ABD15%
    • ADE15%

    Only 69% agreed on this answer — treat it as contested rather than settled.

    Explanation

    I think correct answer is A, C, D by exclusion. DataFlow, workfow and Power Automate can apply business logic and trasformation. Instead Business Rule and Duplicate Detection Rule can't. The last answer can block record creation but not change values....

    Adapted from community discussion by alberto_75 · 2021-11-06 · 41 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 10 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. A

       alberto_75

       2021-11-06

       41 upvotes

       I think correct answer is A, C, D by exclusion. DataFlow, workfow and Power Automate can apply business logic and trasformation. Instead Business Rule and Duplicate Detection Rule can't. The last answer can block record creation but not change values....

    2. P

       Papcock1

       2021-06-01

       10 upvotes

       I'd go ABD as well, although C&D seem interchangeable, it seems more likely the answer would be D just due to recency bias.

    3. N

       NoNameBrand

       2021-07-22

       3 upvotes

       A D E Why A? - The owner data in the lead table and the third-party application do not match. This seems like an incorrect mapping in the Data flow. Why D? - There are differences in how telephone numbers are formatted. This seems like Automated flow that changes the format of a number, could also be done via data flows... Why E? - The Topic column has more information than the related record from the marketing application. "The Merge option is available only for Account, Lead, and Contact entities." https://docs.microsoft.com/en-us/power-platform/admin/detect-duplicate-records

    4. P

       Power_Ninja

       2021-06-10

       4 upvotes

       I wouldn't use a Dataflow for integration nor should you so that leaves B (if it fires at entity level) , C, D ... E is not relevant.

11. Question 11 of 25

    HOTSPOT - A company is creating a Power Platform solution to manage employees. The company has the following requirements: ✑ Allow only the human resource manager to change an employee's employment status when an employee is dismissed. ✑ Allow only approved device types to access the solution and company data. You need to recommend a solution that meets the requirements. What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    Box 1: Field security profile - Record-level permissions are granted at the entity level, but you may have certain fields associated with an entity that contain data that is more sensitive than the other fields. For these situations, you use field-level security to control access to specific fields. Field-level security is available for the default fields on most out-of-box entities, custom fields, and custom fields on custom entities. Field-level security is managed by the security profiles. Box 2: Compliancy policy - Compliance policy settings ג€" Tenant-wide settings that are like a built-in compliance policy that every device receives. Compliance policy settings set a baseline for how compliance policy works in your Intune environment, including whether devices that haven't received any device compliance policies are compliant or noncompliant. Note: Mobile device management (MDM) solutions like Intune can help protect organizational data by requiring users and devices to meet some requirements. In Intune, this feature is called compliance policies. Compliance policies in Intune: Define the rules and settings that users and devices must meet to be compliant. Include actions that apply to devices that are noncompliant. Actions for noncompliance can alert users to the conditions of noncompliance and safeguard data on noncompliant devices. Can be combined with Conditional Access, which can then block users and devices that don't meet the rules. Reference: https://docs.microsoft.com/en-us/power-platform/admin/field-level-security https://docs.microsoft.com/en-us/mem/intune/protect/device-compliance-get-started

    Adapted from community discussion by ymiya · 2023-03-17 · 5 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 11 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. M

       m3ngi3

       2022-08-10

       6 upvotes

       Assuming that Compliancy policy is not a trick answer because these do not exist (Compliance policy is the right terminology) --> the policy would just state if a device is compliant or not and Conditional access is wat actually determines the access to the app based on that status...

    2. P

       Prt33k

       2021-12-05

       6 upvotes

       It should be Field Security profile and Conditional Access. https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/overview

    3. E

       Ezekielibe

       2022-03-28

       6 upvotes

       1. Field Security Profile 2. Compliance policy (https://docs.microsoft.com/en-us/mem/intune/protect/device-compliance-get-started)

    4. Y

       ymiya

       2023-03-17

       5 upvotes

       2. Conditional access If you use Conditional Access, your Conditional Access policies can use your device compliance results to block access to resources from noncompliant devices. https://learn.microsoft.com/en-us/mem/intune/protect/device-compliance-get-started#device-compliance-policies

12. Question 12 of 25

    Select 2

    You are designing a Power Platform solution for a company. Users must be granted access only to data that is relevant to them. You need to recommend actions to meet the requirements. Which two recommendations should you make? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

    • AAdd column security profiles to applicable teams.
    • BDefine and configure security roles.
    • CCreate teams and assign security roles and users to the teams.
    • DCreate business units and assign security roles to the business units.

    Show answer

    Correct answer: B, C

    How others answered

    • BC97%

    Explanation

    A and C https://docs.microsoft.com/en-us/power-platform/admin/field-level-security https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges Not B why?: Standard security roles already exist, so you don't need to create them, you just need to assign them.

    Adapted from community discussion by BrettusMaximus · 2022-07-29 · 3 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 12 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. D

       dlnuser

       2023-02-14

       Selected B, C4 upvotes

       BC. It can't be A because field/column security profile only manages access to data within a record, not the record itself. It can't be D because you can't assign security roles to business units, only to teams within business units.

    2. I

       Icky

       2022-06-18

       Selected B, C4 upvotes

       B and C are the right answer. Its not possible to assign a security role to a business unit so D is incorrect

    3. B

       BrettusMaximus

       2022-07-29

       3 upvotes

       A and C https://docs.microsoft.com/en-us/power-platform/admin/field-level-security https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges Not B why?: Standard security roles already exist, so you don't need to create them, you just need to assign them.

    4. G

       giogo

       2022-02-20

       Selected B, C2 upvotes

       i would apply the security role to teams instead of business units

13. Question 13 of 25

    You are designing a Microsoft Power Platform solution for an automobile parts manufacturer. You create the following tables:

    

    You need to recommend a relationship behavior. Which relationship behavior should you recommend?

    • AReferential, Restrict Delete
    • BCustom
    • CParental
    • DReferential, Remove Link

    Show answer

    Correct answer: B

    How others answered

    • B95%

    Explanation

    Configurable Cascading / Custom. Needed values are Assign:Cascade All & Delete:Remove Link. First requirement says associated records/parts need to be updated, so cascade makes sense. Deletion doesn’t say ‘prevent delete’ so it’s not restrict delete, remove link is the right choice.

    Adapted from community discussion by mscert_iy · 2023-07-06 · 8 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. A

       alainle

       2023-05-05

       Selected B19 upvotes

       I would go for B on that one - we're looking for a parental relationship, but without the cascade behavior on delete

    2. M

       mscert_iy

       2023-07-06

       Selected B8 upvotes

       Configurable Cascading / Custom. Needed values are Assign:Cascade All & Delete:Remove Link. First requirement says associated records/parts need to be updated, so cascade makes sense. Deletion doesn’t say ‘prevent delete’ so it’s not restrict delete, remove link is the right choice.

    3. D

       Dynamic_MD

       2023-05-18

       Selected B4 upvotes

       https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-and-edit-1n-relationships?view=op-9-1

    4. S

       Sumit_msp

       2023-07-28

       4 upvotes

       Referential, Restrict Delete: In a referential, restrict delete relationship between two entities, you can navigate to any related records. Actions taken on the parent record will not be applied to the child record, but the parent record cannot be deleted while the child record exists. So, Answer is B.

14. Question 14 of 25

    A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information into a Microsoft Power Platform solution. You need to recommend a data-loading solution. What should you recommend?

    • AUse the Excel Template feature.
    • BAdd the contacts to a static worksheet.
    • CUse the Import from Excel feature.

    Show answer

    Correct answer: A

    How others answered

    • A51%
    • C48%

    Only 51% agreed on this answer — treat it as contested rather than settled.

    Explanation

    C is incorrect. Try it out in an environment and you will get an error. Import from Excel will only work on a view if that view created an export for reimport. In this situation you would be importing a raw excel document which will not work.

    Adapted from community discussion by avow · 2022-09-07 · 4 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    1. N

       nsxz

       2022-08-12

       Selected A22 upvotes

       I think is A, because it's recommended that you download an Excel template. https://docs.microsoft.com/en-us/power-apps/user/import-data

    2. A

       avow

       2022-09-07

       Selected A4 upvotes

       C is incorrect. Try it out in an environment and you will get an error. Import from Excel will only work on a view if that view created an export for reimport. In this situation you would be importing a raw excel document which will not work.

    3. D

       DavidELong

       2022-09-07

       Selected A4 upvotes

       The provided solution is correct. You should be downloading the Excel Template for the entity you want to upload to. Trying to import from a generic Excel file could cause issues.

    4. M

       meg111111111111

       2023-03-22

       4 upvotes

       I was 100% set on C but MS have put this answer in for a reason ... we have no idea of the state of the 'contact information', it could be terrible data for all we know and they are looking for a 'data loading' solution which insinuates to me that there is a bit more to it. I'm going with A.

15. Question 15 of 25

    HOTSPOT - You are working with a customer to plan a go-live deployment to their production environment. The solution includes several apps and environment variables. The superuser team manages the production environment that is secured by using a specific environment Azure AD security group. The following issues have been identified: ✑ The superuser team cannot access make.powerapps.com to open and set the environment variables. Users are added to the environment Azure AD security group and are not able to access the model-driven app.

    

    ✑ Users are added to the environment Azure AD security group and are not able to access the canvas app. You need to resolve the issues. What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    Box 1: System Customizer - System Customizer - Has full permission to customize the environment. However, users with this role can only view records for environment entities that they create. Box 2: Assign the Basic User role. Can run an app within the environment and perform common tasks for the records that they own. Note: A user's ability to see and use apps is controlled by sharing the application with the user. Sharing of canvas apps is done directly with a user or Azure AD group but is still subject to Dataverse security roles. Sharing of model-driven apps is done via Dataverse security roles. Box 3: Add users to an Azure AD Security Group. Sharing of canvas apps is done directly with a user or Azure AD group but is still subject to Dataverse security roles. Incorrect: * Office Collaborator role Has Read permission to tables where a record from these tables was shared with the organization. Does not have access to any other core and custom table records. This role is assigned to the Office Collaborators owner team and not to an individual user. Reference: https://docs.microsoft.com/en-us/power-apps/maker/data-platform/environmentvariables https://docs.microsoft.com/en-us/power-platform/admin/wp-security https://docs.microsoft.com/en-us/power-platform/admin/database-security

    Adapted from community discussion by avow · 2022-09-10 · 8 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. A

       avow

       2022-09-10

       8 upvotes

       For the third one, the answer is a security role. Because system customizer does not have read permissions the answer must be Service Reader. https://docs.microsoft.com/en-us/power-apps/maker/canvas-apps/share-app

    2. P

       petertwilliams

       2022-10-18

       6 upvotes

       Answers are correct. For the 3rd box, the users are added to the "environment" security group (which is necessary). They then should/could be added to another security group that is share with the app.

    3. R

       rogrod

       2022-10-11

       5 upvotes

       I agree. Third one must be: Service reader role. https://learn.microsoft.com/en-us/power-platform-release-plan/2020wave2/data-platform/new-service-reader-service-writer-security-roles#feature-details

    4. C

       Cloudz_1

       2023-06-12

       1 upvote

       The pre-established 'Service Reader' security role can no longer be assigned directly to a user. The 'Service Reader' role is endowed with full read permission for all entities, including custom entities. This role is primarily employed by the service and necessitates read access to all entities. However, it cannot be assigned directly to a user or team. The 'Service Reader' role might have been the correct answer in the past, but under current conditions, it no longer is. Despite these changes, there is still a workaround to assign the 'Service Reader' role to a user or team. This can be achieved by creating a duplicate of the 'Service Reader' role and assigning this custom role to the user or team. Given that the 'Service Reader' role cannot be directly assigned to a user or team anymore, I would choose answer D. For more information, you can visit: https://learn.microsoft.com/en-us/power-platform/admin/database-security#predefined-security-roles

16. Question 16 of 25

    DRAG DROP - You are designing a Microsoft Power Platform solution that will be deployed to two separate companies in the same Microsoft Office 365 tenant: Contoso, Ltd. and Contoso Pharmaceuticals. The solution must meet the following security requirements: ✑ Restrict Contoso, Ltd. users from seeing the Contoso Pharmaceuticals company. ✑ Restrict access to specific forms. ✑ Restrict access to specific tables. What should you recommend? To answer, drag the appropriate security types to the correct restrictions. Each security type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    Box 1: Team - Restrict Contoso, Ltd. users from seeing the Contoso Pharmaceuticals company. One tenant with two teams. Box 2: Security group - Restrict access to specific forms. For model-driven apps, form-level security allows you to allow only specific security groups to access specific forms. This is useful if you want to restrict how people enter or view data by their job role. Box 3: Security role - Restrict access to specific tables. By default, permissions are applied to components containing data. Making it visible to anyone, or only to specific roles, is done by managing table permissions. Reference: https://docs.microsoft.com/en-us/power-apps/maker/portals/add-form https://docs.microsoft.com/en-us/power-apps/guidance/planning/security

    Adapted from community discussion by avow · 2023-09-10 · 49 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    1. A

       avow

       2023-09-10

       49 upvotes

       1 - Security Groups 2+3 - Security Roles This is the best answer available. If the option was to use Business Units then you could set users to a business unit and divide the data inside the same environment but that is not offered here.

    2. C

       ClairFraser

       2023-09-08

       10 upvotes

       Assuming the companies use separate instances and just share functionality, 1 - Security Groups 2+3 - Security Roles https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/control-access-forms#set-security-roles-for-a-form

    3. N

       NataliWinOn365

       2023-10-21

       4 upvotes

       I am also assuming a lot, but I interpret 1 as there is a tenant, and two environments. So my answers would be: 1. Security Group 2. + 3 Security Role

    4. S

       Sslavko

       2024-09-15

       4 upvotes

       Team is correct, because when you create a business unit, you also have a team in the background. -

17. Question 17 of 25

    Select 2

    You are designing an authentication strategy. You must provide users multiple primary authentication options for Microsoft Power Platform app sign-in events. You need to select the primary authentication methods. Which two authentication methods can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

    • AWindows Hello for Business
    • BOAUTH software tokens
    • CMicrosoft Authenticator app
    • DVoice call

    Show answer

    Correct answer: A, C

    How others answered

    • AC88%

    Explanation

    A. Windows Hello for Business and C. Microsoft Authenticator app are the two primary authentication methods that can be used for Microsoft Power Platform app sign-in events.

    Adapted from community discussion by Parth91 · 2024-05-14 · 4 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. X

       xflair

       2024-03-16

       Selected A, C9 upvotes

       A & C are correct https://learn.microsoft.com/en-us/azure/active-directory/authentication/concept-authentication-methods

    2. P

       Parth91

       2024-05-14

       Selected A, C4 upvotes

       A. Windows Hello for Business and C. Microsoft Authenticator app are the two primary authentication methods that can be used for Microsoft Power Platform app sign-in events.

    3. M

       MrWood47

       2024-02-22

       Selected A, C4 upvotes

       The correct answer should be windows hello and the authentication app

    4. D

       dlnuser

       2024-05-01

       Selected A, C3 upvotes

       AC is correct, B is not a wrong method but cannot be a primary authentication method. Even if Windows Hello can't be used on mobile devices, it's the only primary authentication method in this list apart from MS Authenticator.

18. Question 18 of 25

    Select 2

    You are designing an integration between an Azure SQL database and a model-driven app. You have the following requirements: • Audit updates to the data. • Assign security role access to tables at the user level. • Assign security role access to tables at the organization level. • Enable change tracking. • Add and update data. You need to implement virtual tables. Which two requirements can you meet by using virtual tables? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

    • AEnable change tracking.
    • BAssign security role access to tables at the user level.
    • CAdd and update data.
    • DAssign security role access to tables at the organization level.
    • EAudit updates to the data.

    Show answer

    Correct answer: C, D

    How others answered

    • CD81%
    • BD19%

    Explanation

    I would choose C+D. It seems that B and E are excluded according to https://learn.microsoft.com/en-us/power-apps/developer/data-platform/virtual-entities/get-started-ve#limitations-of-virtual-tables And A according to https://learn.microsoft.com/en-us/power-apps/maker/data-platform/create-edit-virtual-entities

    Adapted from community discussion by camptest · 2023-06-23 · 16 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    1. C

       camptest

       2023-06-23

       Selected C, D16 upvotes

       I would choose C+D. It seems that B and E are excluded according to https://learn.microsoft.com/en-us/power-apps/developer/data-platform/virtual-entities/get-started-ve#limitations-of-virtual-tables And A according to https://learn.microsoft.com/en-us/power-apps/maker/data-platform/create-edit-virtual-entities

    2. T

       Tootru2bReal

       2025-01-12

       Selected C, D2 upvotes

       C & D is correct. Do not be confused about virtual tables. You cannot "Add and Update" data into dataverse because it basically acts as a pointer, but you can certainly add and update data; it just goes directly to the the external data source. That's the entire point of Virtual Tables. So you can create a model driven app with forms to add and update data so it updates the actual source. This helps in where you do not have to create a 2 way data sync. But, unfortunately Virtual tables features still do not exist in the PowerApps GCC (Government) or above environment. Trust, I feel this pain everyday in having to maintain 2 way syncs to Dataverse. Hopefully soon VT will be available.

    3. D

       dlnuser

       2023-08-16

       3 upvotes

       My answer are B and D because a user can't modify the information on a virtual table, they can just read the information, so all the other option relate to some change can be done on the data. A virtual table is a custom table in Microsoft Dataverse that has columns containing data from an external data source. Virtual tables appear in your app to users as regular table rows, but contain data that is sourced from an external database, such as an Azure SQL Database. Rows based on virtual tables are available in all clients including custom clients developed using the Dataverse web services.

    4. Y

       yf

       2023-06-22

       4 upvotes

       Are you sure about E? Because this document clearly states auditing is not supported. https://learn.microsoft.com/en-us/power-apps/maker/data-platform/limits-tshoot-virtual-tables?tabs=sql#for-each-data-source

19. Question 19 of 25

    DRAG DROP - A police department uses apps deployed in Microsoft Power Platform to capture investigation information using a custom table. The apps run in offline mode in areas with poor data signals. The department identified a need for photos to be captured during the investigation and stored in Microsoft Dataverse for easy access. You need to implement the photo-capturing functionality. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    I will go with: 1.) Create a column of data type image in the investigation table 2.) Set the maximum size 3.) Create a new mobile offline profile 4.) Add only the Image Descriptor table to the profile Links: https://learn.microsoft.com/en-us/power-apps/mobile/offline-file-images https://learn.microsoft.com/en-us/power-apps/mobile/setup-mobile-offline

    Adapted from community discussion by ah2006 · 2024-01-08 · 3 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    1. R

       redleo85

       2023-12-20

       5 upvotes

       So in my test the necessary steps were: 1. Create a new Photo table (and enable it for offline access) 2. Add a new column of type Photo (you an set the maximum size, but you don't have to) 3. Create new offline profile 4. Add the Photo table to the profile (and include the photo column) 5. Add the investigation table to the profile (only if there is a lookup in the photo table to the investigation) 6. Add the relevant users to the profile 7. Save the profile 8. Publish the app You don't need to add the fileattachment table to the profile. An offline profile cannot be published. You save the profile and publish the app.

    2. W

       WASSIM2020

       2025-01-04

       2 upvotes

       i agree with you, but you have to use only what the question suggest, so according to your reasoning the solution si : 1. Create a new table to store photos (the relationship is 1:N, many photos for every investigation) 2. Set the maximum size (the last available option in the question) 3. Create a new mobile offline profile (to use the application in offline mode) 4. Add both, table to store photos and Fileattachement (we need those 2 tables to store photo description and file) Publisg the mobile offline profile : cannot be published Create a column of datat type image in investigation table : no, 1:N relationship Add Only file attahcement : No, because we need to store information about file Add Only description table : No, se need to store the file

    3. E

       EduCyC

       2023-11-29

       4 upvotes

       ChatGPT says: 1- Create a new table to store the photos 2- Create a column of data type image in the investigation table 3- Add both the Image Descriptor and the FileAttachment tables to the profile. 4- Publish the mobile offline profile.

    4. A

       ah2006

       2024-01-08

       3 upvotes

       I will go with: 1.) Create a column of data type image in the investigation table 2.) Set the maximum size 3.) Create a new mobile offline profile 4.) Add only the Image Descriptor table to the profile Links: https://learn.microsoft.com/en-us/power-apps/mobile/offline-file-images https://learn.microsoft.com/en-us/power-apps/mobile/setup-mobile-offline

20. Question 20 of 25

    HOTSPOT - An automobile parts manufacturer wants to replace an existing system with a Microsoft Power Platform solution. The company has been experiencing undesired data changes in their current system. The cause of the changes is due to the relationships that are set up between tables in the database that the system uses. The new solution must meet the following requirements: • Track vehicle manufacturers and models. • Display a list of all models that a manufacturer produces. • Ensure that each vehicle model can be associated to only one manufacturer. • Delete all associated models when a user deletes a manufacturer. • Automatically populate information from the manufacturer when creating a new model from the model list on the manufacturer page. You need to recommend table relationships to meet the business requirements. Which relationship settings should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    I go with: 1.) Use a parental 1:N relationship between manufacturer and model. Link: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/create-edit-1n-relationships-solution-explorer#type-of-behavior-options 2.): Use field mappings in 1:N relationship between manufacturer and model Link: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/map-entity-fields#add-new-mappings

    Adapted from community discussion by ah2006 · 2024-07-08 · 4 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 20 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. O

       Osco

       2024-08-03

       5 upvotes

       Agreed. Details are here for the field mappings https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/map-entity-fields?view=op-9-1

    2. A

       ah2006

       2024-07-08

       4 upvotes

       I go with: 1.) Use a parental 1:N relationship between manufacturer and model. Link: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/create-edit-1n-relationships-solution-explorer#type-of-behavior-options 2.): Use field mappings in 1:N relationship between manufacturer and model Link: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/map-entity-fields#add-new-mappings

    3. W

       WASSIM2020

       2025-01-23

       1 upvote

       For deleting associated models when a manufacturer is deleted: Use a parental 1:N relationship. For auto-populating manufacturer information when creating a model: Use a parental 1:N relationship. Using a parental 1:N relationship allows the manufacturer data to be easily inherited by the models. When creating a new model from the model list on the manufacturer page, you can automatically pull information from the parent manufacturer record into the child model record. This allows for the auto-population of data from the manufacturer when creating new models.

    4. A

       akherad

       2024-09-28

       2 upvotes

       For second question, I will go with "Use Field Mappings..." because we already have defined relationship type in first option. I don't believe it is reasonable to define 2 type of 1:N Relationship at the same time.

21. Question 21 of 25

    HOTSPOT - A company has a Power Apps app and uses Microsoft Dataverse for data storage. The company plans to provide employees the ability to create the following: • Data loss prevention (DLP) policies that are at the environment level. • Applications that allow employees to access only the activity records that they create. You need to identify the security roles that the employees require. Which security roles should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    1. System Administrator Environment-level policies - For environments with a Dataverse database, you need to be assigned the System Administrator role instead. https://learn.microsoft.com/en-us/power-platform/admin/prevent-data-loss 2. System Customizer - Has full permission to customize the environment. Can view all custom table data in the environment. However, users with this role can only view records that they create in Account, Contact, Activity tables. https://learn.microsoft.com/en-us/power-platform/admin/database-security

    Adapted from community discussion by ziggy1117 · 2025-01-27 · 2 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 21 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. R

       ryanzombie

       2024-11-28

       4 upvotes

       You cannot assign the Service Writer role to Employees according to https://learn.microsoft.com/en-us/power-platform/admin/database-security#predefined-security-roles Additionally, the requirement is "Applications that allow employees to access only the activity records that they create". This falls in line with "System Customizer Has full permission to customize the environment. Can view all custom table data in the environment. However, users with this role can only view records that they create in Account, Contact, Activity tables." via the same link above. 1) System Administrator 2) System Customizer

    2. R

       ryanzombie

       2024-11-28

       4 upvotes

       2nd should be System Customizer. The requirement provided is "Applications that allow employees to access only the activity records that they create" which is in line with the notes on the System Customizer role in your provided link.

    3. S

       SirajM

       2024-04-28

       3 upvotes

       for 2nd one, The Service Reader role can only be assigned to an app user. it cannot be assigned to licensed users. so ruled out. why is it environment maker ? even this role doesn't have any privileges to access data in an environment. https://learn.microsoft.com/en-us/power-platform/admin/database-security#predefined-security-roles

    4. Z

       ziggy1117

       2025-01-27

       2 upvotes

       1. System Administrator Environment-level policies - For environments with a Dataverse database, you need to be assigned the System Administrator role instead. https://learn.microsoft.com/en-us/power-platform/admin/prevent-data-loss 2. System Customizer - Has full permission to customize the environment. Can view all custom table data in the environment. However, users with this role can only view records that they create in Account, Contact, Activity tables. https://learn.microsoft.com/en-us/power-platform/admin/database-security

22. Question 22 of 25

    HOTSPOT - A company uses Dynamics 365 Sales and Power BI. Sales managers must be able to keep track of changes to their pipeline in the following ways: ✑ Notify the sales managers when an Opportunity changes sales stage. ✑ Notify the sales managers when the pipeline drops below 2.5M USD. ✑ When reviewing the pipeline in Power BI, a sales executive must be able to add a Playbook to an Opportunity. You need to recommend a solution that meets the company requirements. Which combination of solutions should you recommend? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    Box 1: Microsoft Power Automate, Microsoft Dataverse connector, and Microsoft 365 Outlook connector Use Microsoft Dataverse as the data source. While Power Automate is a robust tool with ever-expanding capabilities, it also handles simple tasks with grace. A universal business need for many organizations is the ability to automate email notifications based on certain criteria: an opportunity is won, send an email to the sales manager; a case is closed, send an email to the customer; a work order is completed, send an email to the customer. Power Automate can easily accommodate this using the Microsoft 365 Outlook connector. Box 2: Microsoft Power Automate, Power Bi data alerts, and Microsoft 365 connector Data alerts in the Power BI service: Set alerts to notify you when data in your dashboards changes beyond limits you set. Box 3: Microsoft Power Automate, Power BI, Power Apps, and Microsoft Dataverse connector Reference: https://www.velosio.com/blog/2021/01/27/tracking-emails-the-right-way-with-power-automate/ https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts

    Adapted from community discussion by CDDT · 2023-08-30 · 24 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 22 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. C

       CDDT

       2023-08-30

       24 upvotes

       1 You can detect on time the sales stage change in Dataverse (Power Automate + Dataverse) and send email to recipients using Team Owner information, sending by Outlook connector 2 You can use PBI Data Alerts: https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts and when occur the alert trigger (the alert is triggered on refresh report) a Power Automate that retrieve all Sale force users (O365 users connector) and send on email via O365 Outlook connector: https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-flow-integration In this way users can see the same USD value: both Dataverse than Power BI. 3 You don’t need notification solutions as Data alerts , you don’t need O365 connectors. You need a Power Apps embedded in Power BI and create playbook in Dataverse using this app.

    2. B

       BrettusMaximus

       2024-07-29

       16 upvotes

       1-2-4 Answer 1: https://docs.microsoft.com/en-us/connectors/office365/ 2: https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts 3: https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-powerapp

    3. G

       giogo

       2024-02-20

       2 upvotes

       2-2-4 as CDDT explained: 1 You can detect on time the sales stage change in Dataverse (Power Automate + Dataverse) and send email to recipients using Team Owner information, sending by Outlook connector 2 You can use PBI Data Alerts: https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts and when occur the alert trigger (the alert is triggered on refresh report) a Power Automate that retrieve all Sale force users (O365 users connector) and send on email via O365 Outlook connector: https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-flow-integration In this way users can see the same USD value: both Dataverse than Power BI. 3 You don’t need notification solutions as Data alerts , you don’t need O365 connectors. You need a Power Apps embedded in Power BI and create playbook in Dataverse using this app.

    4. Z

       ZVV

       2023-05-28

       4 upvotes

       In this case you'll need to calculate pipeline on schedule. With data alerts you can have it near real time. Assuming that Office connector include Outlook, it would work. Check this: https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-flow-integration

23. Question 23 of 25

    Select 2

    You are implementing a customer solution that includes the robotic process automation (RPA) capability in Power Automate and a legacy desktop financial software package. The customer has several Azure virtual machines deployed and imaged with the financial software package. You need to select a connector to integrate with the Azure virtual machines. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

    • AConnection reference and log in information
    • BMachine registration and desktop flows
    • CData gateway and web service endpoints
    • DAzure VM connector and administrative rights
    • EDataflow and Power BI workspace

    Show answer

    Correct answer: A, B

    How others answered

    • AB54%
    • BD46%

    Only 54% agreed on this answer — treat it as contested rather than settled.

    Explanation

    AB There is no mention of any web service endpoints as this is both a legacy application and remote data. Where are these Service endpoints located, there is no mention of other cloud stuff

    Adapted from community discussion by MEG_Florida · 2023-07-09 · 5 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 23 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. M

       MEG_Florida

       2023-07-09

       Selected A, B5 upvotes

       AB There is no mention of any web service endpoints as this is both a legacy application and remote data. Where are these Service endpoints located, there is no mention of other cloud stuff

    2. A

       ArezouDynamics

       2022-09-24

       3 upvotes

       The gateway is to connect the cloud to on-prem data sources. so not the answer. Azure VM connector allows us to take some actions on the VMs. so, not a good answer. Dataflow and Power BI Workspace are for Data migration and Reporting. Doesn't seem relevant. So, I also go with A and B

    3. C

       cleon37

       2022-09-15

       3 upvotes

       Correct ... Connecting your machine directly to Power Automate and the cloud allows you to harness the full power of your robotic process automation (RPA). https://docs.microsoft.com/en-us/power-automate/desktop-flows/manage-machines

    4. X

       xanr4711

       2023-04-27

       3 upvotes

       B and C C is definitively right, see also https://learn.microsoft.com/en-us/training/modules/robotic-process-automation/2-pad A doesn't make sense

24. Question 24 of 25

    You are a Power Apps architect for a company. The IT administrator designs a Power Apps app that is ready to be tested. The company uses application lifecycle management (ALM). Each version and solution component must be tracked as it is tested. You need to recommend a strategy to deploy solutions for the user acceptance testing environment. What should you recommend?

    • AUse Package Deployer and deploy a managed solution.
    • BUse Package Deployer and deploy an unmanaged solution.
    • CUse Solution Packager and deploy a managed solution.
    • DUse Solution Packager and deploy an unmanaged solution.

    Show answer

    Correct answer: C

    How others answered

    • C74%
    • A24%

    Only 74% agreed on this answer — treat it as contested rather than settled.

    Explanation

    If source controlling it and the app is inside a solution, solution packager is this answer for source control. Package deployer can be used to deploy the solution. But on a testing environment would use a managed solution as Microsoft's recommendation is to use unmanaged solutions only for Dev environments. Well, if all solution components must be versioned and tracked, probably solution packager would be the right option here. But this question is not clear. Will go with C

    Adapted from community discussion by N8n0z · 2021-05-15 · 31 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 24 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. N

       N8n0z

       2021-05-15

       31 upvotes

       If source controlling it and the app is inside a solution, solution packager is this answer for source control. Package deployer can be used to deploy the solution. But on a testing environment would use a managed solution as Microsoft's recommendation is to use unmanaged solutions only for Dev environments. Well, if all solution components must be versioned and tracked, probably solution packager would be the right option here. But this question is not clear. Will go with C

    2. T

       twosheds

       2023-01-25

       Selected C15 upvotes

       100% C, I don't understand why the community votes are so divided. We all agree than unmanaged is not the way to go, so B and D are out. Now the question clearly states that we need to track all solution components, so we need to decompose solution and compose solution from source control and that is done by using Solution Packager. Package Deployer can be used to deploy package, but does not give you anything for version control or trackability, so this answer makes completely no sense. You need to use solution packager and then you need to deploy managed solution, you can do the deployment manually if you want, the question does not say anything about "automation" of deployment. So Solution Packager is a MUST and Package Deployer is OPTIONAL, therefore C

    3. D

       datchattdude

       2021-06-30

       11 upvotes

       Managed solutions are used to deploy to any environment that isn't a development environment for that solution. This includes test, user acceptance testing (UAT), system integration testing (SIT), and production environments. https://docs.microsoft.com/en-us/power-platform/alm/basics-alm

    4. R

       redleo85

       2023-12-22

       Selected C9 upvotes

       Was on the exam today 2023-12-22. I got 100% on this part of the exam. My answer was C.

25. Question 25 of 25

    HOTSPOT - You need to recommend solutions to meet the inspection requirements. What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

    

    This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

    Show the answer figure

    Answer

    Explanation

    Box 1: Schedule board - The Dynamics 365 Field Service schedule board provides an overview of resource availability and bookings you can make. Box 2: Azure IoT Central connector Information about each machine produced must be transferred to Dynamics 365 Field Service. The difference between IoT hub and IoT central is that IoT is an application platform that simplifies the creation of Internet of Things solutions. IoT central helps to reduce the challenges of implementing IoT development, operations, and management. IoT Central is a fully managed Software as a Service solution. Note: There are three ways you can use to connect IoT-enabled devices into the Field Service solution: ✑ Connected Field Service for Azure IoT Central Connected Field Service for Azure IoT Hub ✑ Connected Field Service for non-Azure IoT providers using the extensible IoT provider framework Reference: https://vegibit.com/azure-iot-hub-vs-iot-central https://docs.microsoft.com/en-us/dynamics365/field-service/configure-schedule-board

    Adapted from community discussion by Icky · 2023-08-27 · 11 community upvotes. Third-party contribution; reviewed by our quality filter, not independently verified.

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    Question 25 discussion

    These are quality-filtered excerpts from third-party community discussion. They can be useful reasoning signals, but they are not official answers and have not been independently verified by PL-600 or CertExamHQ.

    1. I

       Icky

       2023-08-27

       11 upvotes

       I think it is Schedule board and IoT Hub. The IoT Central is an application platform for solution development. IoT Hub service enables reliable and secure bidirectional communications between IoT devices and cloud-based services (ie Field Service)

    2. B

       BrettusMaximus

       2023-07-29

       8 upvotes

       1: Schedule 2: IOT Hub IoT hub is a central message hub for bi-directional communication between IoT applications and managed devices

    3. K

       Katy123

       2023-09-23

       3 upvotes

       2. IoT Central IoT Central is SaaS while IoT Hub is PaaS. IoT Hub requires that you have access to software development skills and knowledge because, as a PaaS, it’s more complex in implementation.

    4. S

       Stanna

       2024-05-23

       3 upvotes

       There is no connector for IOT Hub, only connectors for IOT Central https://learn.microsoft.com/en-us/Connectors/azureiotcentral/

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PL-600 practice, question 1 of 25