220-1102 practice questions 381–390

1. Question 381 · 683 in bank

   A user's computer unexpectedly shut down immediately after the user plugged in a USB headset. Once the user turned the computer back on, everything was functioning properly, including the headset. Which of the following Microsoft tools would most likely be used to determine the root cause?

   • AEvent Viewer
   • BSystem Configuration
   • CDevice Manager
   • DPerformance Monitor

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   Answer: A

   Explanation

   Something causes the window to shutdown which means an error occurs. Since we don't know what it is, checking the event viewer would be best to find out.

   Source: Adapted from community discussion — 6809276

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2. Question 382 · 683 in bank

   A developer reports that a workstation’s database file extensions have been changed from .db to .enc. The developer is also unable to open the database files manually. Which of the following is the best option for recovering the data?

   • AAccessing a restore point.
   • BRebooting into safe mode
   • CUtilizing the backups
   • DUsing an AV to scan the affected files

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   Answer: C

   Explanation

   C. Utilizing the backups If the database files have been encrypted, the most likely cause is a ransomware attack. In such cases, the best option is to restore the data from a recent backup. Backups are designed to protect against data loss due to various reasons, including malicious attacks.

   Source: Adapted from community discussion — Nate_A

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3. Question 383 · 683 in bank

   A large company is changing its password length requirements. The Chief Information Officer is mandating that passwords now be at least 12 characters long, instead of 10. Which of the following should be used to adjust this setting?

   • AGroup Policy
   • BUser accounts
   • CAccess control lists
   • DAuthenticator applications

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   Answer: A

   Explanation

   A. Group Policy Group Policy is a powerful tool for managing security settings across multiple devices in an organization. By modifying the password policy settings in Group Policy, the CIO can enforce the new 12-character password length requirement for all users within the specified group or organizational unit.

   Source: Adapted from community discussion — Nate_A

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4. Question 384 · 683 in bank

   Multiple users routinely record log-in information in readily accessible areas. Which of the following is the best way to mitigate this issue?

   • ATrusted sources
   • BValid certificates
   • CUser training
   • DPassword manager

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   Answer: C

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5. Question 385 · 683 in bank

   A user recently purchased a second monitor and wants to extend the Windows desktop to the new screen. Which of the following Control Panel options should a technician adjust to help the user?

   • AColor Management
   • BSystem
   • CTroubleshooting
   • DDevice Manager
   • EAdministrative Tools

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   Answer: B

   Explanation

   B. System To extend the Windows desktop to a second monitor, a technician should adjust display settings, which can be found in the System section of the Control Panel. Within the System settings, there is a subsection dedicated to Display settings where users can configure multiple monitors, including extending the desktop to the second monitor. Therefore, option B is the correct choice for adjusting settings to enable the extension of the Windows desktop to the new screen.

   Source: Adapted from community discussion — mehmibhavna

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6. Question 386 · 683 in bank

   Which of the following commands can a technician use to get the MAC address of a Linux distribution?

   • Anet use
   • Bifconfig
   • Cnetstat
   • Dping

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   Answer: B

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7. Question 387 · 683 in bank

   An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?

   • AAll updated software must be tested with all system types and accessories.
   • BExtra technician hours must be budgeted during installation of updates.
   • CNetwork utilization will be significantly increased due to the size of CAD files.
   • DLarge update and installation files will overload the local hard drives.

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   Answer: C

   Explanation

   C. Network utilization will be significantly increased due to the size of CAD files is most likely to be of concern to the IT manager. The newest version of the CAD software that forces storage of backups of all CAD files on the software's cloud server will likely result in a significant increase in network traffic as the size of CAD files can be very large. This can potentially impact the performance of the network and other applications that rely on it. While all updated software should be tested with all system types and accessories, extra technician hours should be budgeted during installation of updates, and large update and installation files may overload the local hard drives, these concerns are not directly related to the issue of network utilization caused by the storage of backups of all CAD files on the software's cloud server.

   Source: Adapted from community discussion — IconGT

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8. Question 388 · 683 in bank

   A user reports that an Android mobile device takes a long time to boot, and all applications crash when launched. The user installed the applications from a third-party website. Which of the following steps should the technician complete to diagnose the issue?

   • AScan the system for malware.
   • BClear the web browser cache.
   • CEnroll the device in an MDM system.
   • DConfirm the compatibility of the applications with the OS.

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   Answer: A

   Explanation

   A. Scan the system for malware. Given that the user installed applications from a third-party website, there is a possibility that malware or malicious software has infected the device. Scanning the system for malware is a crucial step to diagnose and potentially resolve the issue.

   Source: Adapted from community discussion — Duke_CT

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9. Question 389 · 683 in bank

   A technician is hardening a company file server and needs to prevent unauthorized LAN devices from accessing stored files. Which of the following should the technician use?

   • ASoftware firewall
   • BPassword complexity
   • CAntivirus application
   • DAnti-malware scans

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   Answer: A

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10. Question 390 · 683 in bank

    Select 2

    A technician is installing software on a user’s workstation. The installation fails due to incompliance with the HCL. Which of the following components is most likely causing the installation to fail? (Choose two.)

    • ANIC
    • BCPU
    • CPSU
    • DKVM
    • ERAM
    • FDVI

    Show answer

    Answer: BE

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220-1102 practice, question 381. 683 questions available.