220-1102 practice questions 371–380

1. Question 371 · 683 in bank

   SIMULATION - A user reports that after a recent software deployment to upgrade applications, the user can no longer use the Testing program. However, other employees can successfully use the Testing program. INSTRUCTIONS - Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the: • Index number of the Event Viewer issue • First command to resolve the issue • Second command to resolve the issue If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

   

   

   

   

   

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   The first one should be 2190. You can see that in the Event Viewer, this is when the application crashes and where you will also see why it crashed, although in this case it's pretty obvious, since you get an actual popup. What happened? MSVCP100.dll probably got corrupt, which is part of VC++ 2012 redistributables. The tech's idea here (bit idiotic to be fair, reinstalling VC++ would probably just be easier) is to copy that dll from another workstation and register it on the system again. Which brings us to why the second answer is wrong. Not only it's copying to a remote PC instead of the local one, but the UNC path is wrong, you can see it starts with a single backslash, so it will NOT work. The proper command is the Robocopy one: robocopy source destination file Once the dll is copied, you run regsvr32 to register the dll on the system, which will get rid of the error. The only thing that really bugs me here, is that the dll should probably be thrown into the system32 folder, but well, given the options, it's what it is.

   Source: Adapted from community discussion — ETQ

   

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2. Question 372 · 683 in bank

   SIMULATION - As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following: • All phishing attempts must be reported. • Future spam emails to users must be prevented. INSTRUCTIONS - Review each email and perform the following within the email: • Classify the emails • Identify suspicious items, if applicable, in each email • Select the appropriate resolution If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

   

   

   

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   I'm going with 1. Phishing - Report 2. Spam - Unsubscribe or maybe Report depending on policy 3. Legitimate - Open attachment 4. Phishing - Report 5. Legitimate - Perform no additional actions

   Source: Adapted from community discussion — Taran_Wanderer

   

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3. Question 373 · 683 in bank

   A user receives a call from someone claiming to be a technical support agent. The caller asks the user to log in to the computer. Which of the following security measures should the user take to ensure security and privacy?

   • AOnly accept calls from known people.
   • BDisregard any suspicious emails.
   • CUpdate the antivirus software.
   • DEnable two-factor authentication.
   • EInstall a malware scanner.

   Show answer

   Answer: A

   Explanation

   A. If you're receiving a call from IT claiming that they're a support person, you should definitely verify their identity, especially if they want to remote into your computer lol. Also, even if you hypothetically enabled 2FA, what good is that if you actually believe the person on the other end of the phone is legitimate? Long story short: trust, but always verify before giving anyone access to your devices

   Source: Adapted from community discussion — igorclapa

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4. Question 374 · 683 in bank

   Select 2

   A user reports that an air-gapped computer may have been infected with a virus after the user transferred files from a USB drive. The technician runs a computer scan with Windows Defender but does not find an infection. Which of the following actions should the technician take next? (Choose two.)

   • AExamine the event logs
   • BConnect to the network
   • CDocument the findings
   • DUpdate the definitions
   • EReimage the computer
   • FEnable the firewall

   Show answer

   Answer: AD

   Explanation

   Why would you document the findings before even resolving the issue? Scan could be missing the infection due to outdated definitions, event logs could provide more info on the malware.

   Source: Adapted from community discussion — dickchappy

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5. Question 375 · 683 in bank

   Select 2

   An administrator needs to select a method to dispose of SSDs containing sensitive data. Which of the following are the most appropriate methods? (Choose two.)

   • ADegauss
   • BDelete
   • CIncinerate
   • DRecycle
   • EFormat
   • FShred

   Show answer

   Answer: CF

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6. Question 376 · 683 in bank

   A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain. Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up Windows Hello Fingerprint for the user?

   • ANavigate to the Control Panel utility, select the Security and Maintenance submenu, select Change Security and Maintenance settings, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.
   • BNavigate to the Windows 10 Settings menu, select the Accounts submenu, select Sign-in options, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.
   • CNavigate to the Windows 10 Settings menu, select the Update & Security submenu, select Windows Security, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.
   • DNavigate to the Control Panel utility, select the Administrative Tools submenu, select the user account in the list, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.

   Show answer

   Answer: B

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7. Question 377 · 683 in bank

   A technician has verified a computer is infected with malware. The technician isolates the system and updates the anti-malware software. Which of the following should the technician do next?

   • ARun one scan and schedule future scans.
   • BBack up the uninfected files and reimage the computer.
   • CRestore the clean backup copies of the infected files.
   • DRun repeated remediation scans until the malware is removed.

   Show answer

   Answer: D

   Explanation

   On further research, I think D is right: Repeated remediation scans offer a more targeted approach: Modern anti-malware software often comes equipped with remediation capabilities that not only detect but also attempt to remove the malware. Running repeated scans increases the likelihood of detecting and eliminating all traces of the malware. Monitoring the results of each scan allows the technician to verify successful removal before considering alternative solutions like reimaging I did not know this.

   Source: Adapted from community discussion — yutface

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8. Question 378 · 683 in bank

   A technician needs to configure security settings on a Windows 10 workstation. Which of the following should the technician configure to limit password attempts?

   • AAccount Lockout Policy
   • BUser Access Control
   • CSystem Protection
   • DFirewall

   Show answer

   Answer: A

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9. Question 379 · 683 in bank

   Which of the following protocols supports fast roaming between networks?

   • AWEP
   • BWPA
   • CWPA2
   • DLEAP
   • EPEAP

   Show answer

   Answer: C

   Explanation

   Out of the listed protocols, the one that supports fast roaming between networks is: C. WPA2 (Wi-Fi Protected Access 2) Here's why: Fast roaming: WPA2 includes a feature called 802.11r (Fast Roaming) that allows a device to seamlessly switch between access points on the same network without losing connection or experiencing significant delays. This is achieved by maintaining a connection with both the old and new access points during the handover process. Other protocols: - WEP (A): Weak encryption standard without fast roaming capabilities. - WPA (B): Similar to WEP in terms of security strength and lacking fast roaming support. - LEAP (D) and PEAP (E): Authentication protocols, not directly related to network roaming mechanisms. From Google Bard AI

   Source: Adapted from community discussion — Iykeokebata

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10. Question 380 · 683 in bank

    A technician is setting up a SOHO router in a user’s home. The user wants the router to be configured to prevent access to malicious content and apply internet access protection. Which of the following settings should the technician configure?

    • APort forwarding
    • BContent filtering
    • CFirmware updates
    • DDHCP reservations

    Show answer

    Answer: B

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220-1102 practice, question 371. 683 questions available.