Question 341 · 683 in bank
A user wants to back up a Windows 10 device. Which of the following should the user select?
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Answer: C
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A user wants to back up a Windows 10 device. Which of the following should the user select?
Answer: C
A technician is unable to completely start up a system. The OS freezes when the desktop background appears, and the issue persists when the system is restarted. Which of the following should the technician do next to troubleshoot the issue?
Answer: B
B. Load the system in safe mode. Starting the system in safe mode allows the technician to boot into a minimal environment with only essential drivers and services running. This helps diagnose whether the issue is caused by a problematic driver or software conflict. If the system starts up successfully in safe mode, the technician can then proceed to troubleshoot further by identifying and resolving the specific cause of the freeze.
Source: Adapted from community discussion — Duke_CT
A user's mobile phone has become sluggish. A systems administrator discovered several malicious applications on the device and reset the phone. The administrator installed MDM software. Which of the following should the administrator do to help secure the device against this threat in the future? (Choose two.)
Answer: AE
The two actions the administrator should take to help secure the device against this threat in the future are: A. Prevent a device root: Rooting a device can bypass the security measures put in place by the manufacturer or MDM software, making the device vulnerable to attacks. C. Require a PIN on the unlock screen: This can help prevent unauthorized access to the device in case it gets lost or stolen. Therefore, options A and C are the correct answers. Disabling biometric authentication (option B) can make the device less secure as biometric authentication is often more secure than a PIN or password. Enabling developer mode (option D) can also make the device more vulnerable as it can allow unrestricted access to the device's software and settings. Preventing GPS spoofing (option F) is not directly related to securing the device against malicious applications. Option E, blocking third-party application installation, is also a good security measure, but it's not mentioned that the malicious applications were installed from third-party sources.
Source: Adapted from community discussion — phanton
QUESTION NO: 410 - A remote user contacts the help desk about an email that appears to be distorted. The technician is unsure what the user means and needs to view the email to assist with troubleshooting. Which of the following should the technician use to assist the user?
Answer: D
RMM (Remote Monitoring and Management) allows IT support to remotely access and troubleshoot a user system, including viewing their screen and diagnosing issues. This is the best option for helping the user with their email issue.
Source: Adapted from community discussion — uzalbh
A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle personal communication while on site?
Answer: C
Which of the following Windows 10 editions is the most appropriate for a single user who wants to encrypt a hard drive with BitLocker?
Answer: A
A user connected a smartphone to a coffee shop's public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity. A technician thinks a virus or other malware has infected the device. Which of the following should the technician suggest the user do to best address these security and privacy concerns? (Choose two.)
Answer: AD
ChatGPT To address the security and privacy concerns on the user's smartphone after connecting to a compromised public Wi-Fi network, the technician should suggest the following actions: 1. A. Disable Wi-Fi autoconnect: By disabling Wi-Fi autoconnect, the smartphone will no longer automatically connect to any available Wi-Fi networks. This will prevent the device from connecting to potentially malicious networks in the future. 2. D. Schedule an antivirus scan: Running an antivirus scan on the smartphone will help detect and remove any malware or viruses that may have infected the device. This is an important step to ensure the security and privacy of the user's data. The other options have their own significance but are not directly related to addressing security and privacy concerns in this scenario:
Source: Adapted from community discussion — Walide0
In an organization with a standardized set of installed software, a developer submits a request to have new software installed. The company does not currently have a license for this software, but the developer already downloaded the installation file and is requesting that the technician install it. The developer states that the management team approved the business use of this software. Which of the following is the best action for the technician to take?
Answer: C
A technician needs to reimage a desktop in an area without network access. Which of the following should the technician use? (Choose two.)
Answer: AC
A customer has a USB-only printer attached to a computer. A technician is configuring an arrangement that allows other computers on the network to use the printer. In which of the following locations on the customer's desktop should the technician make this configuration?
Answer: B
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