ADMIN practice questions 591–600

1. Question 591 · 622 in bank

   Select 2

   An administrator at Cloud Kicks wants to deactivate a user who has left the company. What are two reasons that would prevent a user from being deactivated? (Choose two.)

   • AThe user is in a custom hierarchy field.
   • BThe user is the sole recipient of a workflow email alert.
   • CThe user is part of a territory hierarchy.
   • DThe user is the highest role in the role hierarchy.

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   Answer: AB

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2. Question 592 · 622 in bank

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   Currently, when support reps at Ursa Major Solar close a case, they manually send an email notification to the customer. The support manager would like to automate this process, as too many reps are forgetting this step. Which two settings should the administrator use to meet this request? (Choose two.)

   • AAdd the Knowledge component to the closed layout
   • BNotify contact checkbox on close page layout
   • CCase close template in the support settings
   • DAuto-response rule step set for status of closed

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   Answer: BC

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3. Question 593 · 622 in bank

   What is the order of execution when a Case record is saved?

   • AValidation rules, Assignment rules, Escalation rules, Auto-response rules
   • BValidation rules, Escalation rules, Workflow rules, Auto-response rules
   • CAssignment rules, Auto-response rules, Workflow rules, Escalation rules
   • DAssignment rules, Validation rules, Workflow rules, Escalation rules

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   Answer: C

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4. Question 594 · 622 in bank

   Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, are captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers sometimes receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty?

   • AInclude the warranty Expiration Date field on the mobile page layout.
   • BAdd a validation rule to ensure the Expiration Date field is populated.
   • CUse a formula as the default value of the warranty Expiration Date field.
   • DCreate a formula field to display 1 year from the warranty purchased.

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   Answer: C

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5. Question 595 · 622 in bank

   At Ursa Major Solar, a flow is in place that sends a reminder email 30 days before the warranty expiration date. A customer renews their warranty for another three years. What is the expected behavior of the email element in the flow?

   • AThe email is not sent because the customers email address was missing.
   • BThe email is locked in the job queue until it meets the criteria.
   • CThe email is not sent because the record no longer meets the criteria.
   • DThe email is sent with the 30 day reminder criteria.

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   Answer: C

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6. Question 596 · 622 in bank

   The VP of sales at AW Computing would like sales reps to check in with their top account every Monday. The VP would like a dashboard component to show the status of the check-ins. What should the administrator configure to remind the reps to contact their top account?

   • AUse a process email alert on the account.
   • BCreate a time-based workflow task.
   • CAdd the email action to the page layout.
   • DEnable the creation of recurring tasks.

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   Answer: B

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7. Question 597 · 622 in bank

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   The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? (Choose two.)

   • AAdd the Campaign Member Statuses related list to the Page Layout.
   • BMass modify the Campaign Member Statuses related list.
   • CEdit the picklist values for the Campaign Status in Object Manager.
   • DModify the picklist value on the Campaign Member Statuses related list.

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   Answer: CD

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8. Question 598 · 622 in bank

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   DreamHouse Realty needs to use consistent picklist values in the Category field on Accounts and Cases, with values respective to record types. Which two features should the administrator use to fulfill this requirement? (Choose two.)

   • AMulti-select picklist
   • BDependent picklist
   • CCustom picklist
   • DGlobal picklist

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   Answer: BD

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9. Question 599 · 622 in bank

   An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and should be restricted from deleting any records. What should the administrator do to meet this requirement?

   • ACreate and assign a custom profile with Delete access removed for each object.
   • BCreate and assign a permission set that includes Read, Create, and Edit access.
   • CAssign the standard System Administrator profile to the analytics user.
   • DGive the user View All access and assign them to the highest role in the role hierarchy.

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   Answer: B

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10. Question 600 · 622 in bank

    Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated. Which automation solution should an administrator use to meet this request?

    • AProcess Builder
    • BWorkflow Field Update
    • CLightning Web Component
    • DApproval Process

    Show answer

    Answer: A

    Explanation

    I think this is A because Process Builder allows you to create automation that responds to changes in records and can update related records (like the parent object) based on criteria you define.

    Source: Adapted from community discussion — Stryker4321

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ADMIN practice, question 591. 622 questions available.