AGENTFORCE practice questions 51–53

1. Question 51 · 53 in bank

   Universal Containers (UC) has registered an external service and created a template-triggered prompt flow that invokes the external service to fetch data from a REST API. UC now needs to make the response data from the external service usable inside a prompt template as a merge field when the template runs. How should UC meet this requirement?

   • AUse External Service Record merge fields.
   • BConvert the JSON to an XML merge field.
   • CUse the Add Prompt Instructions’ flow element.

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   Answer: C

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2. Question 52 · 53 in bank

   Universal Containers (UC) plans to answer questions based on similar cases that have been successfully resolved in the past. What should UC consider when implementing this approach?

   • ANo action is needed, as past cases are used to answer the question.
   • BCreate a data model object (DMO) based on Case object and create an index on it.
   • CCreate an unstructured data model object (UDMO) based on Case object and create an index on it.

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   Answer: B

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3. Question 53 · 53 in bank

   The Agentforce Specialist for Cloud Kicks wants to create an agent that will allow the sales staff to schedule their daily tasks, and assist in providing detailed explanations behind prices and deals of the products. Following Salesforce best practices, which type of agent should the Agentforce Specialist create?

   • ASales Agent
   • BEmployee Agent
   • CService Agent

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   Answer: A

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AGENTFORCE practice, question 51. 53 questions available.