Question 1271 · 1401 in bank
A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside of the project acceptance criteria. What should the project manager do?
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Answer: C
Explanation
Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance, is the best course of action for the project manager in this situation. The project sponsor is the ultimate authority on the project and has the power to resolve any issues related to the project. The project manager should explain the situation to the project sponsor and seek their support in obtaining final stakeholder acceptance. This may involve the sponsor intervening directly with the stakeholder or helping the project manager to develop a plan to address the stakeholder's concerns. The other options, such as persuading the stakeholder or obtaining acceptance from another stakeholder, may not be effective in addressing the root cause of the problem and may compromise the project's success in the long term.
Source: Adapted from community discussion — RevZig67