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You have a Microsoft Dataverse entity and a model-driven app. The model-driven app integrates with an external system. You plan to run business logic each time the model-driven app creates a record. Running business logic must not negatively affect model-driven app users. You need to implement the business logic. What should you use?
Answer: C
An organization implements Dynamics 365 Sales. You need to trigger a business rule when the main form in saved. What should you do?
Answer: D
The correct answer is "D" as indicated in the official Microsoft documentation in the first paragraph of limitations: "Business rules run only when the form loads and when field values change. They do not run when a record is saved, unless the scope for the rule is set at an entity level." Source: https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/admins-customizers-dynamics-365/mt826761(v=crm.8)?redirectedfrom=MSDN#limitations
Source: Adapted from community discussion — gallego82
A company implements Dynamics 365 Sales. An email notification must be sent automatically to the sales manager when a business process completes. You need to ensure that emails are sent. What should you create on the process completed trigger?
Answer: A
In Dynamics 365 Sales, you can create a workflow to automate the sending of an email notification when a business process completes. Workflows can be triggered by specific events or conditions and can perform a variety of actions, including sending emails. By creating a workflow with a process completed trigger, you can ensure that an email notification is automatically sent to the sales manager each time the business process completes
Source: Adapted from community discussion — DimpleG
You create a Power Virtual Agents chatbot in an environment named Environment1. A colleague creates a Power Automate flow in the default solution in the default environment. The chatbot in Environment1 does not recognize the flow in the default environment. You need to ensure the chatbot can access the flow. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Answer: CD
My answer C & D. First add flow to a solution in the default environment and then export that solution and import it to the Environment 1 so that the PVA can recognize the flow
Source: Adapted from community discussion — S41
A customer wants to design a complex business process flow that includes six custom entities and four stages for each entity. One of the stages will have 15 steps. You need to explain the flaw in this design to the customer. What is the flaw in this design?
Answer: A
The answer is A https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/business-process-flows-overview?view=op-9-1 Maximum number of processes, stages, and steps To ensure acceptable performance and the usability of the user interface, there are some limitations you need to be aware of when you plan to use business process flows: - There can be no more than 10 activated business process flow processes per entity. - Each process can contain no more than 30 stages. - Multi-entity processes can contain no more than five entities.
Source: Adapted from community discussion — No_Doubt
DRAG DROP - An organization has a Dynamics 365 Sales environment. In the development environment, you create a business rule named BusinessRule1 on the Account entity. You deploy BusinessRule1 to production as part of a managed solution. You need to remove BusinessRule1 from the production environment. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Answer: See figure below
Step 1: In the development environment, navigate to Solutions. The only supported way of transferring customizations from one CRM organization to another has been through Solutions. With Solution Management came the concept of Managed and Unmanaged Solutions. Step 2: Export the solution as managed and import it in the production environment. Managed is a way to protect your IP (Intellectual Property) with an easy concept of install and uninstall. Step 3: Select the solution that has BusinessRule1, navigate to the appropriate entity, and delete the rule. Reference: https://www.inogic.com/blog/2016/01/solution-management-with-dynamics-crm-2016/
Source: Adapted from community discussion — 440
HOTSPOT - You are a Power Apps app maker with administrative rights to Microsoft 365. You create a canvas app that will be used by employees at your company. You plan to allow users to embed the app in Microsoft Teams. During testing, the following issues are reported: ✑ The app runs slowly when it runs in Microsoft Teams. ✑ Test users cannot add the personal app within Microsoft Teams. You need to resolve the issues. What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Answer: See figure below
Box 1: Change settings in app to preload app You can optionally preload your app within Teams to increase performance. Box 2: Change the permission for the custom app in Teams As an admin, you can use app permission policies to control what apps are available to Microsoft Teams users in your organization. You can allow or block all apps or specific apps published by Microsoft, third-parties, and your organization. When you block an app, users who have the policy are unable to install it from the Teams app store. You manage app permission policies in the Microsoft Teams admin center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in your organization will automatically get the global policy unless you create and assign a custom policy. After you edit or assign a policy, it can take a few hours for changes to take effect. Reference: https://docs.microsoft.com/en-us/powerapps/teams/embed-teams-app https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies
Source: Adapted from community discussion — KAL18
DRAG DROP - You are developing a Power Platform solution. You must add a custom control slider to a specific step in a business process flow. You need to add the custom control. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Answer: See figure below
Here are the steps you must follow to add custom controls to a business process flow: Step 1: Configure custom controls on a related entity. Step 2: Generate and exporting the business process flow form. Step 3: Copy custom control configurations to the FormXML for the business process flow. Step 4: Import customizations into the Microsoft Dataverse environment. Note: 1. Configure custom controls on a related table form. 2. Generate and exporting the business process flow form. 3. Copy custom control configurations to the business process flow form from the related table form. 4. Import the customizations back into Microsoft Dataverse. Reference: https://docs.microsoft.com/en-us/power-automate/custom-controls-business-process-flows
Source: Adapted from community discussion — Fyrus
HOTSPOT - A company is creating a new system based on Dynamics 365 Sales. The company has the following requirements for their claim process: ✑ Approval process must be the same for all claim applications. ✑ Claim applications must go through approvers at each stage. ✑ Fields must be shown or hidden, based on the requirements in the approval process. You need to design the data model for the claim process using out-of-the-box components whenever possible. Which features should you implement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Answer: See figure below
Box 1: Workflow - You configure the approval processes in a workflow. Box 2: Business process flow - By integrating your approvals feature with Power Automate, you can implement features such as these: ✑ Automatically generate and send request-for-approval emails to approvers. ✑ Include active approve and reject buttons in request-for-approval emails. ✑ Easy customization of the approval steps, using a framework that most administrators will be able to understand and adjust for themselves. Box 3: JavaScript - In Dynamics 365, you can hide and show fields using JavaScript. This is useful if you have business logic that determines if fields are displayed or not to the user. Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/configure-approval-process-workflow
Source: Adapted from community discussion — BunkMoreland
HOTSPOT - You are creating a Microsoft Power Automate flow. The flow must prompt a user for some input and populate a field in an app based on the user's input. You need to add an expression that returns User1 if the input from the user is High. Otherwise, the expression must return User2. How should you complete the expression? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:
This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.
Answer: See figure below
Box 1: equals - Power automate if Funtion - The Power Automate if Function is a fundamental function, which checks the expression or value, and returns true or false. For example: If (equals(2,3),'yes', 'no'), so this expression return no. Box 2: User1 - Box 3: User2 - Reference: https://www.enjoysharepoint.com/power-automate-if/
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