220-1102 practice questions 261–270

1. Question 261 · 683 in bank

   A technician wants to install Developer Mode on a Windows laptop but is receiving a “failed to install package” message. Which of the following should the technician do first?

   • AEnsure internet connectivity.
   • BCheck for Windows updates.
   • CEnable SSH.
   • DReboot computer.

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   Answer: A

   Explanation

   Installing Developer Mode requires downloading packages from the internet, so ensuring internet connectivity is the first step. Why it is not B: While checking for updates is important, it is not the first step if you receive a "failed to install package" message specifically related to Developer Mode. Easiest Way to Remember Ensure internet connectivity - Always check internet connectivity first when dealing with installation or download issues, as downloads require an active connection.

   Source: Adapted from community discussion — Jay23AmMonsIV

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2. Question 262 · 683 in bank

   Select 2

   A PC is taking a long time to boot. Which of the following operations would be best to do to resolve the issue at a minimal expense? (Choose two.)

   • AInstalling additional RAM
   • BRemoving the applications from startup
   • CInstalling a faster SSD
   • DRunning the Disk Cleanup utility
   • EDefragmenting the hard drive
   • FEnding the processes in the Task Manager

   Show answer

   Answer: BE

   Explanation

   Disabling applications under Startup can speed up boot times as it frees up CPU and memory resources. Defragmenting the disk can increase performance by rearranging files making read/write operations faster.

   Source: Adapted from community discussion — sweet_taterz

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3. Question 263 · 683 in bank

   Which of the following would most likely be used in a small office environment?

   • APrint server
   • BVirtualization
   • CDomain access
   • DWorkgroup

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   Answer: D

   Explanation

   A workgroup might be created for use in a home or small office network, so that different computers can more easily share files, printers, and other network resources

   Source: Adapted from community discussion — Raffaelloo

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4. Question 264 · 683 in bank

   When trying to access a secure internal network, the user receives an error messaging stating, "There is a problem with this website's security certificate." The user reboots the desktop and tries to access the website again, but the issue persists. Which of the following should the user do to prevent this error from reoccurring?

   • AReimage the system and install SSL.
   • BInstall Trusted Root Certificate
   • CSelect View Certificates and then Install Certificate.
   • DContinue to access the website.

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   Answer: B

   Explanation

   For an SSL certificate to be valid, domains need to obtain it from a certificate authority (CA). A CA is an outside organization, a trusted third party, that generates and gives out SSL certificates. The CA will also digitally sign the certificate with their own private key, allowing client devices to verify it.

   Source: Adapted from community discussion — Raffaelloo

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5. Question 265 · 683 in bank

   A department manager submits a help desk ticket to request the migration of a printer's port utilization from USB to Ethernet so multiple users can access the printer. This will be a new network printer, thus a new IP address allocation is required. Which of the following should happen immediately before network use is authorized?

   • ADocument the date and time of the change.
   • BSubmit a change request form.
   • CDetermine the risk level of this change.
   • DRequest an unused IP address.

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   Answer: C

   Explanation

   Order of change management phases: 1. Request forms 2. Purpose of change 3. Scope of the change 4. Date and Time of the change 5. Affective systems/ impact 6. Risk analysis 7. Change board approval 8. Finally end user acceptance. You would do #6 before #7. This question says "immediately" stating what is the step to be taken RIGHT BEFORE it is allowed on the network (approved). I'm going with Risk analysis - C.

   Source: Adapted from community discussion — TacosInMyBelly

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6. Question 266 · 683 in bank

   An IT security team is implementing a new Group Policy that will return a computer to the log-in after three minutes. Which of the following best describes the change in policy?

   • ALog-in times
   • BScreen lock
   • CUser permission
   • DLog-in lockout attempts

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   Answer: B

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7. Question 267 · 683 in bank

   A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?

   • A.deb
   • B.vbs
   • C.exe
   • D.app

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   Answer: D

   Explanation

   The file type that a technician is most likely to use when installing new software on a macOS computer is D. .app. An .app file is a type of file that contains a packaged application that can be installed on a macOS computer. It contains all of the necessary files and resources that are needed to run the application, and it is designed to be easy to install and use. On the other hand, .deb is a file format used by the Debian Linux distribution to distribute and install software packages. .vbs is a file extension for VBScript files, which are scripts written in the Visual Basic Scripting language, and .exe is a file extension for executable files in Windows operating systems. These file types are not typically used for installing software on a macOS computer.

   Source: Adapted from community discussion — jambreaker

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8. Question 268 · 683 in bank

   Select 2

   A company recently experienced a security incident in which a USB drive containing malicious software was able to covertly install malware on a workstation. Which of the following actions should be taken to prevent this incident from happening again? (Choose two.)

   • AInstall a host-based IDS.
   • BRestrict log-ln times.
   • CEnable a BIOS password.
   • DUpdate the password complexity.
   • EDisable AutoRun.
   • FUpdate the antivirus definitions.
   • GRestrict user permissions.

   Show answer

   Answer: EG

   Explanation

   The security incident involving a USB drive installing malware on a workstation suggests a potential vector for unauthorized access. To prevent such incidents from happening again, consider the following actions: E. Disable AutoRun: Disabling AutoRun prevents the automatic execution of programs from USB drives when they are inserted into a computer. This helps in mitigating the risk associated with malicious software that might be automatically executed. G. Restrict user permissions: Restricting user permissions ensures that users have the minimum necessary privileges to perform their tasks. This can limit the impact of malware by reducing the permissions available to it. Users should not have unnecessary administrative privileges.

   Source: Adapted from community discussion — kekejon

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9. Question 269 · 683 in bank

   A hard drive that previously contained PII needs to be repurposed for a public access workstation. Which of the following data destruction methods should a technician use to ensure data is completely removed from the hard drive?

   • AShredding
   • BDegaussing
   • CLow-level formatting
   • DRecycling

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   Answer: C

   Explanation

   C is correct Can hard drives be reused after degaussing? After degaussing hard drives, these cannot be reused. The reason being, in addition to removing data or making it unreadable, degaussing also removes the Start up files. Consequently, the degaussed hard drives do not boot up. https://www.cybrary.it/blog/how-to-erase-a-hard-drive-and-reuse-for-good#:~:text=After%20degaussing%20hard%20drives%2C%20these,drives%20do%20not%20boot%20up.

   Source: Adapted from community discussion — ozil786

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10. Question 270 · 683 in bank

    A technician receives a help desk ticket from a user who is unable to update a phone. The technician investigates the issue and notices the following error message: Insufficient storage space. While analyzing the phone, the technician does not discover any third-party applications or photos. Which of the following is the best way to resolve the issue?

    • AExchange the device for a newer one.
    • BUpgrade the onboard storage.
    • CAllocate more space by removing factory applications.
    • DMove factory applications to external memory.

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    Answer: C

    Explanation

    some phone comes with unnecessary apps out of the box hence they call them "bloatware". Samsung Galaxy phones are well-known for this.

    Source: Adapted from community discussion — sweet_taterz

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220-1102 practice, question 261. 683 questions available.