220-1102 practice questions 231–240

1. Question 231 · 683 in bank

   A technician removed a virus from a user's device. The user returned the device a week later with the same virus on it. Which of the following should the technician do to prevent future infections?

   • ADisable System Restore.
   • BEducate the end user.
   • CInstall the latest OS patches.
   • DClean the environment preinstallation.

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   Answer: B

   Explanation

   This is almost the same question as question #183 (WHICH I THINK THE ANSWER THERE IS WRONG AS THEY SELECTED C.) Recheck that answer to guys. The right answer is B .'Educating the user' for both!

   Source: Adapted from community discussion — dcv1337

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2. Question 232 · 683 in bank

   A technician is concerned about a large increase in the number of whaling attacks happening in the industry. The technician wants to limit the company’s risk to avoid any issues. Which of the following items should the technician implement?

   • AScreened subnet
   • BFirewall
   • CAnti-phishing training
   • DAntivirus

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   Answer: C

   Explanation

   Anti-phishing training is the best way to protect against whaling attacks. This training teaches employees how to identify and avoid phishing emails. It also teaches them how to respond if they receive a phishing email. This is a SY0-601 question.

   Source: Adapted from community discussion — dcv1337

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3. Question 233 · 683 in bank

   A customer calls the help desk asking for instructions on how to modify desktop wallpaper. Which of the following Windows 10 settings should the technician recommend?

   • APersonalization
   • BApps
   • CUpdates
   • DDisplay

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   Answer: A

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4. Question 234 · 683 in bank

   Select 2

   A user calls the help desk and reports a workstation is infected with malicious software. Which of the following tools should the help desk technician use to remove the malicious software? (Choose two.)

   • ALocal Network Connection
   • BUser Account Control
   • CWindows Backup and Restore
   • DWindows Firewall
   • EWindows Defender
   • FNetwork Packet Analyzer

   Show answer

   Answer: CE

   Explanation

   E. Windows Defender: Windows Defender is a built-in antivirus and anti-malware solution in Windows operating systems. It can scan and remove various types of malicious software from the computer. C. Windows Backup and Restore: While not primarily a tool for malware removal, Windows Backup and Restore can be used to restore the system to a previous, clean state if the infection has caused significant damage. It's a recovery option to consider after the malware has been removed.

   Source: Adapted from community discussion — Andylove

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5. Question 235 · 683 in bank

   A user's smartphone data usage is well above average. The user suspects an installed application is transmitting data in the background. The user would like to be alerted when an application attempts to communicate with the internet. Which of the following BEST addresses the user's concern?

   • AOperating system updates
   • BRemote wipe
   • CAntivirus
   • DFirewall

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   Answer: D

   Explanation

   D. Firewall I've been using ChatGPT to verify some of these answers on this site and i highly recommended trying it out. I trust it a lot more than random peoples opinions on the internet. I fed it the full question and possible answers. A firewall is a security feature that monitors and controls network traffic and can be used to block or allow communication between an application and the internet. By configuring a firewall on the user's smartphone, the user will be alerted when an application attempts to communicate with the internet and can take action accordingly. A firewall can be set to notify the user when an app tries to access the internet, allowing the user to review the app's request and decide if they want to allow or block it. Option A and B are not addressing the user's concern, as operating system updates and remote wipe are not related to monitoring and controlling the internet access of the application. Option C is related to security but it's mainly focused on detecting and removing malware and it doesn't have the ability to monitor and control network traffic as a firewall does.

   Source: Adapted from community discussion — doctordoom

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6. Question 236 · 683 in bank

   A systems administrator is monitoring an unusual amount of network traffic from a kiosk machine and needs to investigate to determine the source of the traffic. Which of the following tools can the administrator use to view which processes on the kiosk machine are connecting to the internet?

   • AResource Monitor
   • BPerformance Monitor
   • CCommand Prompt
   • DSystem Information

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   Answer: A

   Explanation

   Resource Monitor is a Windows tool that can be used to track system resources, including network traffic. The administrator can use Resource Monitor to view which processes on the kiosk machine are connecting to the internet and how much network traffic they are generating. While it is possible to use the Command Prompt to view network activity on a Windows machine, it is not the most user-friendly or intuitive tool for this task. The Command Prompt provides a text-based interface for running commands, and while there are commands that can display network information, such as netstat, the output may not be as easy to read or understand as the graphical display provided by Resource Monitor.

   Source: Adapted from community discussion — dcv1337

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7. Question 237 · 683 in bank

   Which of the following protects a mobile device against unwanted access when it is left unattended?

   • APIN code
   • BOS updates
   • CAntivirus software
   • DBYOD policy

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   Answer: A

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8. Question 238 · 683 in bank

   A systems administrator installed the latest Windows security patch and received numerous tickets reporting slow performance the next day. Which of the following should the administrator do to resolve this issue?

   • ARebuild user profiles.
   • BRoll back the updates.
   • CRestart the services.
   • DPerform a system file check.

   Show answer

   Answer: B

   Explanation

   Sometimes the system-critical Windows files might end up corrupted or damaged after an update. System Files on Windows are critical for your computer's smooth operation, so if they become damaged, they can cause slowdown issues in Windows 10

   Source: Adapted from community discussion — Raffaelloo

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9. Question 239 · 683 in bank

   A corporation purchased new computers for a school. The computers are the same make and model and need to have the standard image loaded. Which of the following orchestration tools should a desktop administrator use for wide-scale deployment?

   • AUSB drive
   • BDVD installation media
   • CPXE boot
   • DRecovery partition

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   Answer: C

   Explanation

   PXE boot: With PXE boot, the desktop administrator can set up a centralized server that holds the standard image. The computers can then be configured to boot from the network, connect to the server, and deploy the standard image without the need for physical media. This makes it a scalable and efficient solution for wide-scale deployment of the same image on multiple computers. GPT

   Source: Adapted from community discussion — edwinv

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10. Question 240 · 683 in bank

    A Windows user recently replaced a computer. The user can access the public internet on the computer; however, an internal site at https://companyintranet.com:8888 is no longer loading. Which of the following should a technician adjust to resolve the issue?

    • ADefault gateway settings
    • BDHCP settings
    • CIP address settings
    • DFirewall settings
    • EAntivirus settings

    Show answer

    Answer: D

    Explanation

    Just look at the port 8888, which is NOT a well known port. As such, it means that it's not explicitly allowed through the firewall, which means a rule must be created to allow traffic through.

    Source: Adapted from community discussion — joe_sol_arch

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220-1102 practice, question 231. 683 questions available.