220-1101 practice questions 411–420

1. Question 411 · 624 in bank

   A technician is setting up a projector for a videoconferencing system. The laptop that the technician is using is set to the correct resolution. The projector is receiving a signal, but the image is distorted. Which of the following most likely explains the issue?

   • AThe projector's aspect ratio is set incorrectly.
   • BThe laptop's video card has failed.
   • CThe projector's bulb is burned out.
   • DThe display brightness needs to be adjusted.

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   Answer: A

   Explanation

   A. The projector’s aspect ratio is set incorrectly. Here’s why: Aspect Ratio: If the aspect ratio of the projector does not match the aspect ratio of the laptop’s output, the image can appear stretched or squished. Ensuring that both devices are set to the same aspect ratio should resolve the distortion issue.

   Source: Adapted from community discussion — dvdlau

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2. Question 412 · 624 in bank

   A company wants to use client-side virtualization for application testing. Which of the following configurations would BEST support this goal?

   • ACPU 2.5GHz - 4 cores 16GB DDR4 RAM 1TB SSD
   • BCPU 3.2GHz - 1 core 16GB DDR4 RAM 4TB SSD
   • CCPU 2.5GHz - 2 cores 16GB DDR4 RAM 4x 1TB HDD RAID 5
   • DCPU 3.2GHz - 4 cores 8GB DDR4 RAM 500GB HDD

   Show answer

   Answer: A

   Explanation

   Option A is the only option without downsides. 4 CPU cores & 16GB can handle multiple VMs efficiently. 1TB SSD gives a large amount of fast storage. The CPU clock speed isn't really a big deal, higher clock speed doesn't necessarily make one CPU better than another one. ----- B. CPU 3.2GHz - 1 core 16GB DDR4 RAM 4TB SSD: The one core in CPU would limit performance when running multiple VMs for application testing. C. CPU 2.5GHz - 2 cores 16GB DDR4 RAM 4x 1TB HDD RAID 5: RAID 5 HDD build not as fast a single SSD and 2 cores could be better. D. CPU 3.2GHz - 4 cores 8GB DDR4 RAM 500GB HDD: Not enough RAM or storage.

   Source: Adapted from community discussion — rodwave

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3. Question 413 · 624 in bank

   A technician is troubleshooting a workgroup printer that has stopped printing after several days of heavy use. The technician runs the diagnostic tool in the printer's administrator menu. Which of the following issues is the technician most likely to encounter?

   • ACorrupt job in print spooler
   • BInsufficient space in the printer
   • CNetwork connectivity issues
   • DImproperly installed drivers

   Show answer

   Answer: A

   Explanation

   The technician is most likely to encounter: A. Corrupt job in print spooler Explanation: If the printer has stopped printing after heavy use, a common issue could be a corrupt print job in the print spooler. The print spooler manages print jobs in the print queue, and a corrupt job can prevent others from being processed.

   Source: Adapted from community discussion — edwinv

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4. Question 414 · 624 in bank

   A user’s mobile device can back up classified files to an external hard drive at work but cannot save pictures to an external drive at home. Which of the following is most likely the issue?

   • AThe pictures do not have a classification flag set.
   • BThe drive permissions are insufficient.
   • CPeripherals are managed via MDM.
   • DDrivers are incorrectly installed.

   Show answer

   Answer: C

   Explanation

   MDM stands for Mobile Device Management and it's the technology that companies use to enforce BYOD policies. It gices the organization granular control over what the user can do with certain info, which includes moving information to an external, unmanaged device that isn't the companies. No more chatgpt please im begging youuuuuuuuu I keep having to stop reviewing these just to correct the ones that just straing up copy and paste chatgpt answers. You're harming others rather than helping If you don't have an original though or source other than AI just limit yourself to using the AI for yourself!!!

   Source: Adapted from community discussion — realOneThrive

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5. Question 415 · 624 in bank

   A customer recently installed a new graphics card, but the card's HDMI port is not getting a signal when connected to the monitor. When the monitor is connected to the original HDMI port, located next to the USB ports, everything works as expected. Which of the following should the technician do next?

   • AChange the input source selection on the monitor.
   • BCheck to see whether the UEFI setting for PCIe graphics is enabled.
   • CInstall a higher wattage power supply.
   • DTest the new graphics card with an HDMI to DVI adapter.

   Show answer

   Answer: B

   Explanation

   The technician should: B. Check to see whether the UEFI setting for PCIe graphics is enabled. Explanation: If the customer recently installed a new graphics card, and the HDMI port on the new graphics card is not getting a signal, it's possible that the UEFI (Unified Extensible Firmware Interface) setting for PCIe graphics may need to be configured. UEFI settings control the behavior of hardware components, and in this case, ensuring that PCIe graphics is enabled in the UEFI settings can help the system recognize and utilize the new graphics card.

   Source: Adapted from community discussion — edwinv

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6. Question 416 · 624 in bank

   A user is unable to use a drawing stylus on a smartphone. The smartphone did not originally come with a stylus. Which of the following is the most likely cause of this issue?

   • AThe phone needs to be updated to the latest OS.
   • BThe drawing stylus only works with a special digitizer.
   • CThe stylus must be re-paired to this new device.
   • DThe phone's screen only supports resistive styluses.

   Show answer

   Answer: B

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7. Question 417 · 624 in bank

   Select 2

   A technician is replacing the toner cartridge in a laser printer. Which of the following steps should the technician complete first? (Choose two.)

   • ACheck the expiration date of the cartridge.
   • BEnsure the cartridge is the correct model.
   • COpen the toner compartment.
   • DRemove the sealing tape.
   • ERun the cleaning utility.
   • FCalibrate the printer.

   Show answer

   Answer: AB

   Explanation

   When replacing a toner cartridge in a laser printer, the technician should complete the following steps first: Check the expiration date of the cartridge (A): Verify that the toner cartridge is not expired. Using an expired cartridge may result in poor print quality or other issues. Ensure the cartridge is the correct model (B): Confirm that the replacement cartridge matches the printer’s specifications (model, compatibility, etc). Using an incorrect cartridge can lead to printing problems or damage to the printer. I keep getting an error when trying to post the full response so I may have to do it in parts.

   Source: Adapted from community discussion — NewpMej

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8. Question 418 · 624 in bank

   Which of the following external monitor connections provides the highest possible resolution for a PC?

   • AThunderbolt
   • BDVI
   • CVGA
   • DHDMI
   • EDisplayPort

   Show answer

   Answer: E

   Explanation

   According to almost all modern devices in use today 8K is max. So I would assume the following is correct answer E DisplayPort DisplayPort 2.1: Supports up to 8K resolution at 60Hz or 4K at 144Hz. HDMI 2.1: Supports up to 8K resolution at 60Hz or 4K at 120Hz. While both standards can support high resolutions, DisplayPort often has a slight edge in terms of maximum bandwidth and features. However, HDMI 2.1 has significantly closed the gap, and the best choice for a specific use case may depend on factors like the monitor's capabilities and the desired resolution and refresh rate. GG

   Source: Adapted from community discussion — Nate_A

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9. Question 419 · 624 in bank

   A user’s laptop keyboard is not working properly. A technician notices that when the keys for special characters are pressed, other characters appear instead. Which of the following should the technician do first to diagnose the issue?

   • ACheck the keyboard layout.
   • BReplace the keyboard.
   • CUpdate the keyboard drivers.
   • DChange the keyboard language.

   Show answer

   Answer: A

   Explanation

   When a user's laptop keyboard is not working properly and pressing keys for special characters results in different characters appearing, the first step the technician should take to diagnose the issue is to: A. Check the keyboard layout. Checking the keyboard layout settings ensures that the keyboard is configured correctly for the user's language and regional preferences. If the keyboard layout is incorrect, it can cause keys to produce different characters than intended when pressed. Therefore, the correct answer is: A. Check the keyboard layout.

   Source: Adapted from community discussion — Duke_CT

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10. Question 420 · 624 in bank

    An administrator is replacing a cable that uses a DB9 connector. Which of the following cables is the administrator replacing?

    • AParallel
    • BSerial
    • COptical
    • DUSB

    Show answer

    Answer: B

    Explanation

    The cable that uses a DB9 connector is typically used for serial communication. Therefore, the administrator is replacing a: B. Serial cable. DB9 connectors are commonly used for serial connections, such as RS-232 connections, which are used for communication between devices like computers and peripherals, networking equipment, and other serial devices.

    Source: Adapted from community discussion — Duke_CT

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220-1101 practice, question 411. 624 questions available.