220-1101 practice questions 371–380

1. Question 371 · 624 in bank

   Which of the following is the best way to protect the data of a virtual machine in the event of hardware failure?

   • ARedundant hardware
   • BUPS
   • CCloud-based backup
   • DRAID

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   Answer: C

   Explanation

   C. Cloud-based backup Cloud-based backup involves regularly backing up virtual machine data to offsite cloud storage. In the event of hardware failure, data can be restored from the cloud backup. This approach provides data protection and also offers the advantage of geographic redundancy, as data is stored offsite.

   Source: Adapted from community discussion — edwinv

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2. Question 372 · 624 in bank

   A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?

   • AClean the printheads.
   • BPerform a calibration.
   • CReplace the ink cartridge.
   • DScan the document.

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   Answer: B

   Explanation

   When a printer is only printing misaligned images, the most appropriate step for the technician to take to correct the issue is: B. Perform a calibration. Performing a calibration process on the printer ensures that the print heads and other internal components are properly aligned, which can help resolve misalignment issues. Calibration adjusts the printer's settings to ensure accurate printing of images and text.

   Source: Adapted from community discussion — Duke_CT

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3. Question 373 · 624 in bank

   A laser printer is making humming and grinding noises, and the printouts have ghost images on the pages. Which of the following should be replaced?

   • ACartridge
   • BPaper
   • CFuser
   • DRollers

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   Answer: C

   Explanation

   In a laser printer exhibiting humming and grinding noises along with ghost images on the pages, the most likely component that needs replacement is: C. Fuser The fuser is a critical component in a laser printer responsible for melting and bonding the toner to the paper. If the fuser is malfunctioning, it can lead to issues such as ghost images and unusual noises. The grinding noise could indicate a problem with the fuser's moving parts.

   Source: Adapted from community discussion — 007madmonk

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4. Question 374 · 624 in bank

   A user's laptop will not turn on for a meeting in a conference room. However, the laptop turns on correctly when connected to the external monitor, mouse, and keyboard at the user's desk. Which of the following should a technician do to ensure that the laptop functions everywhere in the office?

   • AReinstall the laptop's operating system.
   • BEnable a remote desktop account.
   • CIssue a peripheral set for use in the conference room.
   • DReplace the laptop's battery.

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   Answer: D

   Explanation

   The question states EVERYWHERE in the office. I do not think its a plausible solution to have a set up anywhere this user might go in the office. Even having only an additional setup in a conference room does not address the problem with the laptop. I do think what the question is hinting at, is the user is using a docking station/port replicator at their desk. It states, the laptop does not turn on when they are in the conference room, and when at their desk, they use an external mouse, keyboard and monitor with no issue. A docking station/port replicator can supply power to the laptop negating a battery issue and support those devices. If it is a issue with the battery, they would experience it when they are not at the desk, because they are not directly plugged into power.

   Source: Adapted from community discussion — papamal

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5. Question 375 · 624 in bank

   A company's cloud server has recently become unresponsive due to overwhelming e-commerce traffic. Which of the following cloud technologies could be dynamically assigned to mitigate this issue?

   • AHigh availability
   • BShared resources
   • CMetered utilization
   • DRapid elasticity

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   Answer: D

   Explanation

   To mitigate the issue of an unresponsive cloud server due to overwhelming e-commerce traffic, the company could utilize: D. Rapid elasticity. Rapid elasticity is a characteristic of cloud computing that allows resources to be rapidly scaled up or down in response to changing demand. In this scenario, when the e-commerce traffic increases unexpectedly, the company can dynamically allocate additional resources to the cloud server to handle the increased load. Once the traffic subsides, the resources can be scaled back down accordingly. This flexibility helps ensure that the server can handle varying levels of demand without becoming overwhelmed or unresponsive.

   Source: Adapted from community discussion — Duke_CT

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6. Question 376 · 624 in bank

   After a corporate office upgraded its Ethernet wiring, a number of users are unable to access the internet. A technician establishes a theory for troubleshooting the issue and tests it, but the theory is incorrect. Which of the following should the technician do next?

   • ADocument the findings.
   • BGather additional details.
   • CEscalate the problem.
   • DIdentify user changes.

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   Answer: B

   Explanation

   The answer is B but its real life practice is wrong people. Document as you go. You cant remember everything you did at the end of it.

   Source: Adapted from community discussion — DinamoDennis

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7. Question 377 · 624 in bank

   A technician assembled a new PC. After a few minutes, the computer slows down and then shuts itself off. Which of the following is the most likely cause of the failure?

   • AThermal paste was not used.
   • BThe GPU needs additional power.
   • CThe memory is insufficient.
   • DThe motherboard is incompatible.

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   Answer: A

   Explanation

   Given the symptoms described, where the computer slows down and then shuts itself off after a few minutes, the most likely cause of the failure is: A. Thermal paste was not used. The symptoms indicate a potential issue with overheating, which can occur if the CPU does not have proper thermal contact with the heatsink. Thermal paste helps improve the thermal conductivity between the CPU and the heatsink, allowing heat to dissipate more efficiently. Without thermal paste, the CPU can quickly overheat, causing the computer to slow down or shut off to prevent damage. Therefore, the correct answer is:

   Source: Adapted from community discussion — Duke_CT

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8. Question 378 · 624 in bank

   A user with a self-configured, static IP address cannot connect to the Internet. The technician runs an ipconfig command and receives the following output:

   

   Which of the following should the technician edit?

   • AIPv4 address
   • BSubnet mask
   • CDHCP server
   • DDefault gateway

   Show answer

   Answer: B

   Explanation

   It is quite normal for a router to have the same ip address for the DHCP and the default gateway, but it is not normal for a subnet mask to be all 255's

   Source: Adapted from community discussion — Galdran_111

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9. Question 379 · 624 in bank

   A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well. Which of the following technologies is the site MOST likely using?

   • AFiber
   • BCable
   • CDSL
   • DSatellite

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   Answer: C

   Explanation

   DSL (Digital Subscriber Line) is the technology that the site is most likely using if the field technician discovers that both the internet and POTS lines are not working. DSL uses existing copper telephone lines to provide high-speed internet access and voice communication services, and it is often used in areas where other types of internet service (such as cable or fiber) are not available. If the POTS (Plain Old Telephone Service) lines are also not working, it suggests that there is an issue with the physical copper wiring, which is used by DSL for both internet and voice communication services. Cable, fiber, and satellite internet services use different types of infrastructure and are unlikely to be affected by a physical issue with copper telephone lines.

   Source: Adapted from community discussion — Shah_Naaz

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10. Question 380 · 624 in bank

    A PC’s boot drive is showing signs of imminent failure, and a technician needs to recover the data. Which of the following should the technician do first?

    • AClone the drive to another one.
    • BAccess the Device Manager.
    • CDownload the drive manufacturer's diagnostic tool.
    • DUninstall the drive in the Device Manager.
    • EReplace the drive with a new one.

    Show answer

    Answer: A

    Explanation

    A PC’s boot drive is showing signs of imminent failure, and a technician needs to recover the data. Which of the following should the technician do first? A. Clone the drive to another one. B. Access the Device Manager. C. Download the drive manufacturer's diagnostic tool. D. Uninstall the drive in the Device Manager. E. Replace the drive with a new one.

    Source: Adapted from community discussion — Rezaee

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220-1101 practice, question 371. 624 questions available.