220-1101 practice questions 1–10

1. Question 1 · 624 in bank

   SIMULATION - Laura, a customer, has instructed you to configure her home office wireless access point. She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible. Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks. She requests that the default settings be changed to the following. Wireless Name: HomeWiFi - Shared Key: CompTIA - Router Password: Secure$1 - Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network. Laptop: IP Address 192.168.1.100 Hardware Address: 00:0A:BF:03:C4:54 SmartPhone: IP Address 192.168.1.101 Hardware Address: 09:2C:D0:22:3F:11 INSTRUCTIONS - Configure Laura's wireless network using the network adapter window. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

   

   

   This is an interactive task on the real exam — a drag-and-drop, hotspot or ordering question. There is nothing to select here, so the answer is shown below for reference.

   Show the answer figure

   Answer: See figure below

   Explanation

   I'm pretty sure MAC filtering box is supposed to be checked. Also I believe Disable SSID is supposed to be checked because Laura only wants two devices to be able to connect to it through MAC filtering, so there is no need to broadcast her network.

   Source: Adapted from community discussion — TKW36

   

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2. Question 2 · 624 in bank

   A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?

   • ANetwork tap
   • BPunchdown tool
   • CToner probe
   • DCrimper

   Show answer

   Answer: C

   Explanation

   This is incorrect, it's definitely a toner. How would you possibly use a cable crimper to determine what cable is connected to a patch panel?

   Source: Adapted from community discussion — songsteel

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3. Question 3 · 624 in bank

   Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?

   • ADHCP
   • BLOAP
   • CUTM
   • DDNS

   Show answer

   Answer: A

   Explanation

   Dynamic Host Configuration Protocol (DHCP) is a network service that assigns IP addresses to devices on a network. DHCP can be configured to assign the same IP address to a device every time it connects to the network. This is known as DHCP reservation

   Source: Adapted from community discussion — rah555

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4. Question 4 · 624 in bank

   A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called `Generic Printer.` Which of the following BEST describes what the technician should do to fix this issue?

   • AConnect the printer with a USB cable rather than over the network.
   • BInstall the appropriate printer drivers for the OS.
   • CInstall the correct toner in the printer.
   • DSet the printer trays to allow duplex printing.

   Show answer

   Answer: B

   Explanation

   The answer is B. The computer recognizes the printer ("Generic Printer") so connecting to it directly will result in the same response. The printer drivers need to be installed.

   Source: Adapted from community discussion — LightTrooper316

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5. Question 5 · 624 in bank

   A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message: No Signal Input - Which of the following describes the FIRST action that should be taken?

   • AVerify that the projector is turned on.
   • BVerify that the user is using an approved OS.
   • CReplace the projector bulb.
   • DCheck the video cable and replace it if necessary.

   Show answer

   Answer: D

   Explanation

   The answer is D. The most common reasons you may be seeing the "No Signal" message: The projector and the source device are not connected correctly.

   Source: Adapted from community discussion — simsbow1098

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6. Question 6 · 624 in bank

   A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

   • AThe hard disk drivers have been corrupted.
   • BThe HDD cables need reseating.
   • CA RAID disk failed.
   • DThe HDD has no free space.

   Show answer

   Answer: D

   Explanation

   D. The HDD has no free space. One of the possible reasons for the sluggish performance of the PC could be a lack of free space on the hard disk drive (HDD). When the hard disk is filled to capacity, the operating system and applications are forced to compete for limited space, slowing down performance. The constant light on the HDD and slow input/output performance are signs that the disk is running close to its maximum capacity. The failed updates may also be a result of a lack of disk space as Windows updates require a certain amount of free space to be installed.

   Source: Adapted from community discussion — ronniehaang

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7. Question 7 · 624 in bank

   A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?

   • AChecking that the ringer volume on the device is high enough to be audible
   • BEnsuring the corporate password is saved correctly in the calendar application
   • CInstalling a third-party calendar application and synchronizing it with the corporate calendar
   • DRemotely wiping the mobile device and reinstalling all applications

   Show answer

   Answer: B

   Explanation

   Answer is B. I get this all the time in my field of work with phones. For the most part when one does not get corporate email alerts on their CRU phones or company appointed phones, there is something wrong with a password for said applications they are trying to utilize. Can also happen if they updated the password on the corporate server via VPN but it does not translate on to the CRU or corporate device and tends to need to be updated or reinput with the new password on that end. Answer is B. most corporate policies tend to like their information hidden from public eye so installing and synchronizing with a third party application wouldn't be the smartest thing to do.

   Source: Adapted from community discussion — ajjrp18

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8. Question 8 · 624 in bank

   A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud. Which of the following cloud concepts should be used?

   • AMaaS
   • BPaaS
   • CSaaS
   • DIaaS

   Show answer

   Answer: C

   Explanation

   Can't be infrastructure...the question states nothing about physical hardware. SaaS make sense as the answer since they aren't developing/managing the apps (PaaS) themselves and simply plan to use the apps as an end user.

   Source: Adapted from community discussion — will305

   References

   • azure.microsoft.com documentation

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9. Question 9 · 624 in bank

   A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?

   • ADo not upgrade any workstations within the organization.
   • BUpgrade all workstations and provide a virtual environment for the legacy software.
   • CUpgrade all workstations except those used by the engineering department.
   • DPurchase new workstations for the engineering department.

   Show answer

   Answer: B

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10. Question 10 · 624 in bank

    Select 2

    A technician made several upgrades to a computer and then determined the power supplied by the PSU is insufficient. Which of the following would MOST likely cause the insufficiency? (Choose two.)

    • AReplacing the HDD with an SSD
    • BUpgrading the firmware
    • CAdding an optical drive
    • DAdding more RAM
    • EAdding a CMOS battery
    • FUpgrading the graphics card

    Show answer

    Answer: CF

    Explanation

    The amount of RAM has little or no effect on power consumption of PC components - using between 2W - 5.5W. The power consumption for a SATA DVD drive is 15W-27W, for a SATA Blue-Ray Drive is 25W-30W.

    Source: Adapted from community discussion — Paula77

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220-1101 practice, question 1. 624 questions available.