ServiceNow Certified Implementation Specialist — Human Resources190 questions across 19 pages are complete and free, with no account or card.
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The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?
Answer: A
HR Implementation ebook page 162: Only a user with the user_admin role may add and remove roles from a user or group. In the base instance, the HR Admin role does not include the User Admin role.
Source: Adapted from community discussion — MarlyB
On the HR Case form, some HR Services have associated Response templates. What determines which HR Services have Response Templates?
Answer: C
HR Fundamentals ebook page 111: the table and conditions selected on the Response Template record determine which Response Templates are available to use on an HR case
Source: Adapted from community discussion — MarlyB
At what level is User Criteria set to control who can read and edit knowledge articles?
Answer: A
HR Fundamentals ebook page 167: User Criteria can determine which Knowledge base, Knowledge articles or Knowledge blocks employees can access.
Source: Adapted from community discussion — MarlyB
In the base ServiceNow instance, how are User Criteria used?
Answer: C
How many COEs may be associated with an HR Service?
Answer: B
Which module provides a user-friendly interface for creating new HR Skills and assigning HR skills to members of the HR department?
Answer: C
HR Fundamentals ebook page 64: The Manage HR Skills module provides a user-friendly interface for creating new HR Skills and assigning HR Skills to members of the HR department.
Source: Adapted from community discussion — MarlyB
Which table is considered the core table for all HR Case records?
Answer: D
Which HR Role is typically granted to all HR Support staff, at a minimum?
Answer: B
A user with only the HR Admin [sn_hr_core.admin] role can save and modify which copies of existing reports?
Answer: A
What is the difference between a configuration and a customization?
Answer: D
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CIS-HR practice, question 131. 190 questions available.
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