CIS-HAM practice questions 51–60

1. Question 51 · 182 in bank

   Select 2

   Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)

   • ACreate a single asset via barcode scan
   • BReceive one or multiple assets from a purchase order
   • CCreate multiple assets listed on a contract PDF scan
   • DCreate a single asset via Name search

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   Answer: AB

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2. Question 52 · 182 in bank

   Select 3

   When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)

   • AYou have opted out of the Content Service
   • BThe content is not available from the Content Service
   • CYour model form contains a good Model number, but a bad model Name
   • DSomething on your model form may be badly formatted
   • EThe content has not been downloaded from the Content Service

   Show answer

   Answer: BDE

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3. Question 53 · 182 in bank

   Select 3

   Which of the following are components of the asset request structure? (Choose three.)

   • AProcurement orders
   • BTransfer orders
   • CStock order tasks
   • DPurchase orders
   • ECatalog tasks

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   Answer: BDE

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4. Question 54 · 182 in bank

   What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?

   • AHelp the asset manager generate reports
   • BShow the value from maintaining inventory
   • CHelp the stock manager process transfer orders
   • DShow the value from bulk purchasing
   • EHelp the asset manager process purchase orders

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   Answer: B

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5. Question 55 · 182 in bank

   What do certification filters define?

   • AThe percentage of tasks required for the certification to be considered complete
   • BWhen the certification is performed
   • CThe assets to be certified
   • DWhat fields are displayed for certification

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   Answer: C

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6. Question 56 · 182 in bank

   Select 2

   Which features are part of the ServiceNow Mobile App? (Choose two.)

   • AProvides end users visibility to their assigned hardware
   • BEnables reclamation of mobile devices
   • CProvides users visibility to their disposed consumables
   • DEnables end users to log incidents for their assigned assets

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   Answer: AD

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7. Question 57 · 182 in bank

   Select 2

   What information would you find on the End of Life tab of the Hardware Asset dashboard? (Choose two.)

   • AHardware asset disposal status
   • BNew hardware assets found by audits
   • CHardware assets disposed (YTD)
   • DConsumable models up for End of Life

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   Answer: AC

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8. Question 58 · 182 in bank

   Select 2

   What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)

   • AReplacement parts
   • BStorage costs
   • CMaintenance agreements
   • DWarranty costs

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   Answer: AC

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9. Question 59 · 182 in bank

   What is the name of the scheduled job that generates expense lines based on rate cards?

   • AProcess Daily Costs
   • BProcess FM Costs
   • CProcess Daily Allocations
   • DProcess Expense Allocations

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   Answer: B

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10. Question 60 · 182 in bank

    How do you calculate residual value?

    • ASubtract the amortized value from the cost of the asset
    • BSubtract storage and lease cost from the cost of the asset
    • CSubtract the depreciation from the cost of the asset
    • DSubtract the salvage value from the cost of the asset

    Show answer

    Answer: C

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CIS-HAM practice, question 51. 182 questions available.