CIS-HAM practice questions 41–50

1. Question 41 · 182 in bank

   How does an end user determine what consumables they have consumed?

   • ANavigate to Self-Service > My Consumables
   • BNavigate to Self-Service > My Assets
   • CNavigate to Asset > Hardware Asset Dashboard
   • DNavigate to Self-Service > My Hardware Asset Dashboard

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   Answer: B

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2. Question 42 · 182 in bank

   When using transfer orders to move multiple assets from a single stockroom to another, how should each asset be listed?

   • AEach asset should be listed as a transfer order line on the transfer order
   • BEach asset should be listed in a transfer order task on the transfer order
   • CEach asset should be listed as a transfer order line on the transfer order task
   • DEach asset should be listed in an individual transfer order

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   Answer: A

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3. Question 43 · 182 in bank

   What happens to the associated assets when you cancel a transfer order line on a transfer order?

   • AThe asset(s) on the order line are released, but their state remains Pre-allocated
   • BThe asset(s) on the order line are released and they can be attached to another transfer order
   • CAll assets on the transfer order are released, but their state remains Pre-allocated
   • DA transfer order line cannot be cancelled once it is in a state of Ready for fulfillment
   • EAll assets on the transfer order are released and they can be attached to another transfer order

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   Answer: B

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4. Question 44 · 182 in bank

   When transferring non-consumable assets between stockrooms, how must they be transferred?

   • AIn sets of two items
   • BNo more than 10% of the source stockroom's inventory
   • CAs a single entity with a quantity of one
   • DIn groups of ten items

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   Answer: C

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5. Question 45 · 182 in bank

   When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?

   • ACertificate of discharge
   • BCertificate of decommission
   • CCertificate of destruction
   • DCertificate of disposal
   • ECertificate of retirement

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   Answer: D

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6. Question 46 · 182 in bank

   Select 2

   You may adjust a contract when it is in which of the following states? (Choose two.)

   • AActive
   • BExtended
   • CCanceled
   • DExpired
   • ERenewed

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   Answer: AD

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7. Question 47 · 182 in bank

   Select 3

   Which catalogs support the request and procurement process? (Choose three.)

   • AProduct Catalog
   • BVendor Catalog
   • CAsset Catalog
   • DService Catalog
   • EProcurement Catalog

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   Answer: ABD

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8. Question 48 · 182 in bank

   Select 3

   What are the three types of catalogs in ServiceNow? (Choose three.)

   • AProduct Catalog
   • BConsumable Catalog
   • CAsset Catalog
   • DVendor Catalog
   • EService Catalog

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   Answer: ADE

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9. Question 49 · 182 in bank

   The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.

   • AWhen stock is less than the threshold specified in the stock rule
   • BBy creating a purchase orders to restock from other stockrooms
   • CBy creating transfer orders to restock from other stockrooms
   • DBy notifying the stockroom manager of new transfer orders

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   Answer: A

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10. Question 50 · 182 in bank

    When creating a list report that groups all assets by product model, which table is used?

    • Aalm_asset
    • Balm_model
    • Calm_model_category
    • Dalm_hardware

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    Answer: A

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CIS-HAM practice, question 41. 182 questions available.