PMP practice questions 631–640

1. Question 631 · 1401 in bank

   A project team was hired to perform on-site duties, but there were unexpected circumstances that required the entire team to work remotely. Some team members returned to their hometowns, and they are now requesting reimbursement for operational expenditures. What should the project manager do?

   • AReview the budget and allocate funds for the reimbursements.
   • BUpdate the project management plan with the incurred costs.
   • CAsk the team members to draft a justification before processing the reimbursements.
   • DFollow the Perform Integrated Change Control process and submit a change request.

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   Answer: D

   Explanation

   When there are unexpected changes in the project, such as the shift to remote work and the resulting operational expenditures, the project manager should follow the Perform Integrated Change Control process. This involves submitting a change request to assess the impact of the change on the project budget, timeline, and resources. Once the change request is evaluated and approved by the appropriate stakeholders, the project manager can proceed with any necessary adjustments to the budget, project management plan, or reimbursement policies. Options A, B, and C do not follow the established change control process and may result in inaccurate budgeting or improper handling of project funds.

   Source: Adapted from community discussion — Alizade

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2. Question 632 · 1401 in bank

   An organization is adopting an agile mindset. On the first agile project, the project manager faced an issue because the team was unable to make decisions on time. What should the project manager do to address the problem?

   • AAssess the situation to understand how the organization's culture impacts the decision-making process, and coach the team toward a new model.
   • BAdopt an autocratic leadership style and dictate all decisions in order to speed up the team's velocity.
   • CInvite senior leadership to a team-building workshop and restate the importance of accountability and leadership under the new company direction.
   • DDefine clear guidelines on how decisions should be made under the new organizational policy and reinforce them with the team on every occasion.

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   Answer: A

   Explanation

   A PM in Agile should empower his team to make their own decision. However, since the organization is in the transformation process from a traditional approach, it makes sense to check the existing organizational policies around decision-making

   Source: Adapted from community discussion — SteAle

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3. Question 633 · 1401 in bank

   A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments. What should the project manager do?

   • AChanged the duration of iterations to deliver more value
   • BValidated the iteration goals with the customer
   • CInvited the customer to the daily meetings
   • DHelped the team redefine the MVP

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   Answer: A

   Explanation

   A. Reassess the team's hours collaboratively so that the team is not impeded by the issue. B. Discuss the lack of dedication with the team member and their functional manager. C. Allow the most senior team members to decide the time that works for the team. D. Remove the team member from the project team to be fair to the other

   Source: Adapted from community discussion — Franco11

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4. Question 634 · 1401 in bank

   A project manager is working on a financial system implementation project for a government company. One of the key stakeholders, who uses predictive approaches, does not like virtual tools such as chats, task trackers, and so forth. They prefer email, telephone calls, and face-to-face meetings. How should the project manager approach this situation?

   • AUse regular screen-sharing sessions to show the progress to the stakeholder.
   • BAlign and agree with the stakeholder on the communication approach.
   • CAsk the manager to use virtual communication tools and online dashboards.
   • DCreate a digital dashboard to meet the manager's information needs.

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   Answer: B

   Explanation

   The best approach in this situation is B. The project manager should try to align and agree with the stakeholder on the communication approach. It is essential to understand the stakeholder's perspective and preferences, and work together to find a communication approach that satisfies everyone. This can be done by having a conversation with the stakeholder and discussing the advantages and disadvantages of different communication methods. It is important to consider that stakeholders can have different levels of technical expertise and preferred modes of communication, and their opinions should be taken into account

   Source: Adapted from community discussion — Hung1

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5. Question 635 · 1401 in bank

   A team member has experienced personal conflicts on past projects, making them nervous about working on the current project. The project manager knows this team member could add value to the project. What should the project manager do to get the most value from this team member?

   • AAdvise the team member not to share personal information from past projects with the entire team.
   • BConsult with the project sponsor to find out if it is allowed to share personal information with the entire team.
   • CAdvise the team member to focus on the current project and consider the past conflicts as lessons learned.
   • DConsult with human resources (HR) and check company policies on what is allowed to advise the team member.

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   Answer: C

   Explanation

   Option C would be the best approach to get the most value from this team member. The project manager should communicate with the team member and help them understand that the current project is a new opportunity to succeed and contribute. The project manager can work with the team member to set clear expectations and goals for the current project and support them in focusing on the tasks at hand. Encouraging the team member to learn from past conflicts and experiences can also help them grow professionally and improve their contributions to the current project. It is not necessary to involve the project sponsor or HR in this situation as it is a personal conflict and can be addressed within the project team.

   Source: Adapted from community discussion — Alizade

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6. Question 636 · 1401 in bank

   During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time. What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage?

   • ADevelop a stakeholder-by-stakeholder engagement assessment matrix.
   • BSend a letter to the stakeholders to inform them about the project scope and start date.
   • CSchedule meetings with key stakeholders in advance to gather feedback on the project scope.
   • DIdentify stakeholder rejection as a risk in the project risk register.

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   Answer: C

   Explanation

   Voting for C. There is no Stakeholder by Stakeholder engagement matrix as such. There can only be a stakeholder engagement matrix. Also Stakeholder engagement matrix is to be updated based on stake holder need of informations/reports. In this case it would be apt to say that discuss with stakeholders align on scope well in advance.

   Source: Adapted from community discussion — Arulanandam

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7. Question 637 · 1401 in bank

   On a project with multiple international locations, a trend for delays has been flagged. When looking into the issue, the project manager realized that some of the key activities were scheduled over the holiday periods in the overseas offices. What should the project manager do next?

   • AUpdate the schedule to reflect the holidays and notify the project sponsor of the delayed completion.
   • BHire additional personnel on a temporary basis to cover the extra workload during the holiday seasons.
   • CRequest that the offices in overseas locations work overtime to mitigate schedule slippages.
   • DUpdate the schedule to reflect the holidays and share the workload among offices to mitigate schedule slippage.

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   Answer: D

   Explanation

   D. Update the schedule to reflect the holidays and share the workload among offices to mitigate schedule slippage. The project manager should update the schedule to reflect the holidays in the overseas offices, and share the workload among offices to mitigate schedule slippage. This can be done by identifying which activities are scheduled over the holidays and re-sequencing them to be completed before or after the holiday period. This can also be done by redistributing the work among the offices, so that the workload is more evenly spread out. Additionally, the project manager should communicate the updated schedule to all relevant parties and ensure that all team members understand their responsibilities during the holiday period. Hiring additional personnel on a temporary basis to cover the extra workload during the holiday seasons, or requesting that the offices in overseas locations work overtime to mitigate schedule slippages, may not be feasible or sustainable. It's important for the project manager to consider the overall project goals, budget and the team's availability before making a decision.

   Source: Adapted from community discussion — Adeshola1960

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8. Question 638 · 1401 in bank

   A new team member on a self-organizing team is finding it difficult to deliver due to the new technology being used in the project. What should the project manager do in this situation?

   • ADelegate other team members to complete this team member's tasks.
   • BMentor the team member and provide the necessary training.
   • CRequest the team member to move to another team.
   • DInclude the team member in an improvement program through a human resources (HR) request.

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   Answer: B

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9. Question 639 · 1401 in bank

   A project manager is managing a project that requires specialized architecture services. This project was identified as a high risk for the organization. The project manager works with an external architect who is highly specialized. However, the architect will soon resign because they accepted an offer from another firm. What should the project manager do next?

   • ADiscuss this with the project team, assess the impact, and decide on the appropriate actions to follow.
   • BAsk the architect for the contact details for their new employer and call their account manager.
   • CCall the account manager and ask them to retain the expert by offering them an incentive.
   • DEscalate the issue to the procurement department and ask them to discuss this with the vendor firm.

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   Answer: A

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10. Question 640 · 1401 in bank

    A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the appropriate stakeholder participation and involvement level required for successful project delivery. What should the project manager do?

    • ACommunicate with the stakeholders to find a solution.
    • BReview the issue log with the project stakeholders.
    • CEvaluate the stakeholder engagement assessment matrix.
    • DPerform a stakeholder assumption and constraint analysis.

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    Answer: C

    Explanation

    The stakeholder engagement assessment matrix is a tool that can help the project manager evaluate the level of stakeholder participation and involvement required for a successful project. This matrix is a useful tool for understanding the stakeholders' level of interest, power, and influence, and can help the project manager determine the most appropriate level of engagement for each stakeholder. By using this tool, the project manager can develop a stakeholder engagement plan that outlines how each stakeholder will be involved in the project and to what extent. This can help ensure that all stakeholders are adequately engaged, which can help improve project outcomes.

    Source: Adapted from community discussion — Alizade

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PMP practice, question 631. 1401 questions available.