PMP practice questions 21–30

1. Question 21 · 1401 in bank

   A project presently in the testing stage is nearing the closing phase, which will transition the completed project to the company's operations support team. However, many new members have just been added to the operations support team who are not familiar with the project and the project's acceptance is now at risk. What should the project manager do to mitigate this transition risk?

   • ARequest the steering committee to reevaluate the feasibility of transitioning and closing the project given the personnel changes on the operations support team.
   • BRequest the steering committee to train only the selected operations team members who are familiar with the project and then train the new team members separately.
   • CRequest the steering committee to exclude the new team members during the transition and train the new members after the planned transition is completed
   • DRequest the steering committee to authorize an early project deployment (i.e., a “beta” transition release) and engage the operations support team in the early release.

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   Answer: D

   Explanation

   The answer is D A "beta" deployment allows the new operations team members to gain practical experience with the project before it fully transitions to their support. This hands-on experience is the most efficient way for them to familiarize themselves with the project and its complexities. Risk mitigation: Identifying and addressing any issues through the "beta" release minimizes potential disruptions and risks during the official transition and ensures smoother handover to the operations team. Feedback loop: Engaging the new team members in the early release opens a valuable , Their insights can help identify areas for improvement in the project documentation, training materials, or handover process, leading to a better overall transition experience. Steering committee buy-in: By acknowledging the potential challenge and presenting a proactive solution, the project manager demonstrates ownership and responsibility, increasing the likelihood of gaining the steering committee's support.

   Source: Adapted from community discussion — chlaithem

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2. Question 22 · 1401 in bank

   A project manager is working on a project to scale an operation globally. This endeavor required multiple interviews with various stakeholders. During the user story creation phase, the product owner met with multiple stakeholders who had different opinions about the requirements. How should the project manager address this situation?

   • AAsk the product owner to create the backlog.
   • BUse a voting system for stakeholders.
   • CPerform a stakeholder identification analysis.
   • DLimit the participation from stakeholders.

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   Answer: C

   Explanation

   According to PMI-PMP, when the product owner meets with multiple stakeholders who have different opinions about the requirements during the user story creation phase, the project manager should take the following action: C. Perform a stakeholder identification analysis. Performing a stakeholder identification analysis will help the project manager to identify the stakeholders who have conflicting requirements and prioritize their needs. This will help the project manager to create a plan to address the conflicting requirements and ensure that all stakeholders are satisfied with the final product. Asking the product owner to create the backlog may not be effective in resolving the conflicting requirements, using a voting system may not be appropriate in this situation, and limiting the participation from stakeholders may not be feasible or desirable.

   Source: Adapted from community discussion — LongNH2904

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3. Question 23 · 1401 in bank

   A project manager learns that the performance of a high-performing project team member is deteriorating. This team member is a key member of the project. Which action should the project manager take to motivate and enhance the project team member's performance?

   • AAssign the project team member to more challenging tasks.
   • BRecognize the project team member in a leadership forum.
   • CMentor the project team member by providing step-by-step guidance.
   • DDiscuss the issue with the team member and work on an agreed option.

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   Answer: D

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4. Question 24 · 1401 in bank

   A project is being planned to deliver a proof of concept to evaluate technology compatibilities. The business and project stakeholders are having difficulty agreeing on what should be included in the final product. What should the project manager do?

   • AInclude all stakeholders in the creation of the project charter.
   • BDetermine a clear distinction between business and technology benefits.
   • CInclude the technology suppliers in the creation of the business case.
   • DDetermine the root cause of their inability to determine the project scope.

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   Answer: D

   Explanation

   D. Determine the root cause of their inability to determine the project scope Determining the root cause of their inability to define the project scope helps identify the underlying issues, facilitating a more focused and effective resolution, and ensuring that all stakeholders' concerns are addressed properly.

   Source: Adapted from community discussion — 517f9da

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5. Question 25 · 1401 in bank

   Some project teams are voicing frustration because of conflicting priorities between agile and predictive work in a complex project. Which leadership style would effectively promote collaboration across the project teams?

   • ADirective leadership
   • BServant leadership
   • CDelegative leadership
   • DLeadership by example

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   Answer: B

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6. Question 26 · 1401 in bank

   A customer asks the project manager about opportunities to create business value. What should the project manager do first in order to provide the customer with an appropriate response?

   • AMeet with the sponsor to review the business case.
   • BExamine the business value throughout the project.
   • CMeet with the product owner to review the backlog.
   • DAsk the team to organize a spike to identify more value.

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   Answer: A

   Explanation

   According to PMI-PMP, when a customer asks the project manager about opportunities to create business value, the project manager should take the following action: A. Meet with the sponsor to review the business case. Meeting with the sponsor to review the business case will help the project manager to understand the customer's requirements and expectations. It will also help the project manager to identify opportunities to create business value and develop a plan to deliver the expected value. Examining the business value throughout the project, meeting with the product owner to review the backlog, or asking the team to organize a spike to identify more value may not be effective in providing the customer with an appropriate response.

   Source: Adapted from community discussion — LongNH2904

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7. Question 27 · 1401 in bank

   An agile project team is creating an enterprise workflow system for a company. One of the project team members, who is the system design architect, keeps receiving telephone calls from the users who are asking questions about the system. The calls are impacting the architect’s daily work schedule. What should the project manager do?

   • AAsk the users to send emails instead of calling so that the system architect can reply when they are available.
   • BAsk the system architect to write up a self-help manual so that the users can resolve the questions by themselves.
   • CRevise the backlog and assign stories to another team member to reduce the architect’s workload.
   • DInclude user training materials as part of the project deliverables so that users can receive self-help.

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   Answer: D

   Explanation

   D is correct. It never mentioned that architect is heavily loaded. Creating training material will be part of removing impediment

   Source: Adapted from community discussion — rshankhwa

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8. Question 28 · 1401 in bank

   A project manager has recently taken over a project and notices that a client team member often halts progress due to a lack of understanding of some project elements. The former project manager gave the new project manager a complete list of people to communicate with, and this client team member is not on it. What should the project manager do?

   • ASubmit a change request to cover extra hours associated with project meetings
   • BUpdate the communications matrix to ensure that client team member is included
   • CSpeak with the client team member about the continuous delays during project meetings.
   • DIncrease the project meeting frequency and duration to allow for the extra work required

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   Answer: B

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9. Question 29 · 1401 in bank

   A new project manager is assigned to an ongoing agile innovation project that started 2 weeks ago. After reviewing the project, the new project manager discovered that the previous project manager was planning to use a predictive approach. The previous project manager planned to present the first major deliverable to the client when the project was completely finished in 8 months. What should the new project manager do?

   • AUse a hybrid approach in which agile practices are used but the value is provided to the client at the end of the project.
   • BContinue working with the predictive approach to deliver the value at the end of the project.
   • CSubmit a change request to the project board to adjust the delivery date to 2 months earlier than planned.
   • DMeet with the team to review the backlog and create small iterations that can deliver incremental value to the client.

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   Answer: D

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10. Question 30 · 1401 in bank

    An organization is using a hybrid delivery approach for a complex project. In the iteration review, a senior manager is asking for a complete redesign of the functionality presented. This may require a significant change in the technical architecture and an additional release. What should the project lead do first?

    • ADiscuss with the solution architect
    • BDiscuss with the product owner
    • CDiscuss with the technical lead
    • DDiscuss with the development team

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    Answer: B

    Explanation

    In a hybrid delivery approach, involving both predictive and agile elements, the product owner plays a crucial role. The product owner is responsible for prioritizing and managing the product backlog, making decisions about features and functionality. In this scenario, where a senior manager is suggesting a significant change, the project lead should first discuss it with the product owner. The product owner can provide insights into the impact on the product backlog, prioritize changes, and work with stakeholders to determine the best course of action.

    Source: Adapted from community discussion — Abdelmonm

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PMP practice, question 21. 1401 questions available.