CIS-HAM practice questions 141–150

1. Question 141 · 182 in bank

   Describe the structure of a Transfer Order.

   • ATransfer Order Task > Transfer Order
   • BTransfer Order > Transfer Order Line > Transfer Order Task
   • CTransfer Order > Transfer Order Task > Transfer Order Line
   • DTransfer Order Task > Transfer Order Line

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   Answer: B

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2. Question 142 · 182 in bank

   When running an asset audit, you receive the result of 10 "Expected and not found" assets. What does this mean?

   • AYou expected 10 assets in your inventory and scanned these 10 assets during your audit.
   • BYou scanned 20 assets in your inventory, but only 10 of them were on your expected inventory list.
   • CYou expected 10 assets in your inventory and scanned 10 assets during your audit, but none of them are on your expected inventory list.
   • DYou expected 10 assets during your audit inventory and scanned 10 assets, but none of them have a record in your ServiceNow instance.

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   Answer: C

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3. Question 143 · 182 in bank

   Select 3

   What requirements must be met in order for a consumable asset to be consumed? (Choose three.)

   • AQuantity > 0
   • BState is In stock or Pending Delivery
   • CSubstate is pre-allocated
   • DSubstate is Available
   • EQuantity > stockroom threshold
   • FState is In stock

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   Answer: ADF

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4. Question 144 · 182 in bank

   Select 2

   What are the main purposes of transfer order line tasks? (Choose two.)

   • ATo help track service levels and the time frame needed to complete a transfer order
   • BTo move transfer order lines from one stage to another
   • CTo help track the total number of assets moved from one stockroom to another
   • DTo automate reordering of consumables as they are consumed by users
   • ETo move transfer orders from one stage to another

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   Answer: AB

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5. Question 145 · 182 in bank

   What prevents two asset managers from transferring the same asset at the same time?

   • AA business rule
   • BA stock rule
   • CA stockroom rule
   • DA transfer rule

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   Answer: A

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6. Question 146 · 182 in bank

   When should you retire an IT asset?

   • AAt any point it is recommended by the HAM-defined asset policy
   • BAt any point that it is recommended by your company-defined policies and procedures
   • CAt any point it is recommended by the HAM-defined asset disposal procedure
   • DWhen the Hardware Content Service Lifecycle data reports the asset is nearing end-of-service
   • EWhen the Hardware Content Service Lifecycle data reports the asset is nearing end-of-life

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   Answer: B

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7. Question 147 · 182 in bank

   Select 2

   What critical information should be tracked for your contracts? (Choose two.)

   • AWho purchased the assets
   • BWhat each contract costs
   • CWhat needs to be cancelled
   • DWhat assets each contract covers

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   Answer: BD

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8. Question 148 · 182 in bank

   Why may users request loaner assets even when the requested asset is not available in the local stockroom?

   • AThe request creates an automatic transfer order to move assets from a warehouse with in stock assets.
   • BThe wait-listed loaner asset requests provide visibility to streamline internal transfer order flows.
   • CThe wait-listed loaner asset requests provide visibility to the demand for loaner orders.
   • DThe request automatically creates a purchase order to obtain the assets from a vendor.

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   Answer: C

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9. Question 149 · 182 in bank

   Stock rules have automatic restocking actions that occur through a daily scheduled job. What plugin must be activated in order to configure and use the scheduled job?

   • ACost Management
   • BProcurement
   • CField Service Mobile
   • DOrder Management

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   Answer: B

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10. Question 150 · 182 in bank

    Classes are represented as tables in the ServiceNow database. Which is the base asset class?

    • Acmdb_asset
    • Balm_hardware
    • Calm_asset
    • Dcmdb_hardware

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    Answer: C

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CIS-HAM practice, question 141. 182 questions available.