ADMIN practice questions 91–100

1. Question 91 · 622 in bank

   Select 2

   Universal Containers has a public read only sharing model on accounts. A new sales team has been created that will be dealing with high-security customers. The administrator has been asked to hide these accounts from anyone NOT on this team. Which two steps must be taken to hide these accounts without impacting access to the rest of the Sales team? (Choose two.)

   • AChange the new team role to be outside the company hierarchy.
   • BChange organization-wide default on accounts to private.
   • CCreate ownership-based sharing rules.
   • DCreate a new account record type to separate both teams.

   Show answer

   Answer: AC

   Explanation

   For first ANS: While Creating sharing rule you have option to restrict to create owner based sharing rules for specific role members. If you create role hierarchy out of ORG hierarchy, record has been restricted to view from others apart from the role members.

   

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2. Question 92 · 622 in bank

   Ursa Major Solar is using products and price books. Which two items should an administrator take into considerations about these features? (Choose two.)

   • AThe standard and list price for a product can be listed in more than one currency.
   • BA product can have a different list price in different price books.
   • CIf price books contain assets, they can NOT contain products.
   • DProducts without a price are automatically added to the standard price book.

   Show answer

   Answer: A

   References

   • developer.salesforce.com documentation

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3. Question 93 · 622 in bank

   Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has decided to add custom sizing as an add-on item in Salesforce. The administrator needs to allow sales users to add custom sizing to the total opportunity sale. What should the administrator do to achieve this goal?

   • AAdd custom sizing as a new product in a pricebook.
   • BMake a new custom object related to opportunities for custom sizing.
   • CAdd custom sizing as a new product in an order.
   • DAdd a new field on the opportunity labeled custom sizing.

   Show answer

   Answer: A

   References

   • trailhead.salesforce.com documentation

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4. Question 94 · 622 in bank

   Select 3

   You can map a custom lead field to only one of the following objects at a single instance? (Choose all that apply.)

   • AAccount
   • BContacts
   • CCases
   • DOpportunities

   Show answer

   Answer: ABD

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5. Question 95 · 622 in bank

   Ursa Major Solar recently enabled the multiple currencies feature. As a result, which currency will be used as the foundation for all currency conversion rates?

   • ARecord currency
   • BCorporate currency
   • CActive currency
   • DPersonal currency

   Show answer

   Answer: B

   Explanation

   Reference: https://help.salesforce.com/articleView?id=sf.admin_currency.htm&type=5

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6. Question 96 · 622 in bank

   Universal Containers wants to set up a customer service community where existing and potential customers can view public discussions, collaborate with other members, and search for solutions posted by other members without logging into the community. How should an administrator allow access to the community?

   • ASet up self-registration for the community
   • BUse the community's guest user profile
   • CUse LinkedIn or Facebook as authentication providers
   • DCreate a custom community profile

   Show answer

   Answer: B

   Explanation

   Reference: https://help.salesforce.com/articleView?id=sf.networks_public_access.htm&type=5

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7. Question 97 · 622 in bank

   Northern Trail Outfitters has two sales groups. Each group has its own unique sales process. Management wants to ensure that the sales groups see their relevant sales process when working on opportunities. How should an administrator meet this requirement?

   • APage Layouts
   • BEnable Paths
   • COpportunity Teams
   • DRecord types

   Show answer

   Answer: D

   Explanation

   Reference: https://trailhead.salesforce.com/content/learn/modules/admin_intro_opptys_leads/admin_intro_opptys_leads_opportunities

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8. Question 98 · 622 in bank

   High Priority cases at Ursa Major Solar need to get a response in less than 3 hours or escalated to a queue called `High Priority Queue.` An administrator needs to configure the case management process to implement this requirement. How should the administrator achieve this goal?

   • ACreate a case milestone to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours).
   • BCreate an escalation rule to assign all cases where status = high to the high priority queue based on when the case is created.
   • CCreate an escalation rule to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours).
   • DCreate an assignment rule to assign all cases where status = high to the high priority queue.

   Show answer

   Answer: B

   Explanation

   The answer is incorrect. It needs to be based on the 'last modification' otherwise every high priority case will be escalated after 3 hours of being created. Even the ones who are already been taken care of.

   Source: Adapted from community discussion — amandaabdo

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9. Question 99 · 622 in bank

   Select 2

   Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field. Which two options should the administrator recommend to help simplify the process? (Choose two.)

   • AAdd a Path for stage to the opportunity record page.
   • BCreate a simplified Opportunity page layout.
   • CConfigure an autolaunched flow for Opportunity editing.
   • DUse a Kanban list view for Opportunity.

   Show answer

   Answer: AC

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10. Question 100 · 622 in bank

    Select 2

    Northern Trail Outfitters wants to backup administrator set up for their org. Once the administrator is set up, they report that they are unable to perform any of the administrative duties. What are two possible reasons for the access issues? (Choose two.)

    • AThe role needs to be specified on the user record.
    • BThe System Administrator profile is unavailable under the Salesforce Platform license.
    • CThe active checkbox is unchecked by default.
    • DThe user was given the delegated administrator group access.

    Show answer

    Answer: BD

    Explanation

    Reference: https://help.salesforce.com/articleView?id=sf.users_separation_duties.htm&type=5

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ADMIN practice, question 91. 622 questions available.