PGMP practice questions 411–420

1. Question 411 · 439 in bank

   A governance body appoints a program manager to a technology innovation program. During the program delivery phase, several key stakeholders ask to be updated about whether intermediate benefits have been realized as planned. What should the program manager do?

   • AHold the closure phase meeting to review the benefits management plan
   • BHold the phase gate meeting to review the benefits management plan
   • CHold the decision points meeting to review the benefits management plan
   • DHold the health check meeting to review the benefits management plan

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   Answer: D

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2. Question 412 · 439 in bank

   A program manager has been assigned to lead a newly chartered program. The program sponsor is asking for a roadmap and a risk assessment. The program manager has scheduled a risk workshop with program stakeholders and component leaders to assess the risks. What does the program manager need to do to complete the program roadmap?

   • AReview the organizational goals
   • BExamine the program business case for inputs
   • CDetermine the program governance plan.
   • DEstablish a business strategy

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   Answer: B

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3. Question 413 · 439 in bank

   A program stakeholder is questioning the benefits and performance of a program. Which documents should the program manager share with this stakeholder to demonstrate the program value delivered?

   • AProgram benefits register, program benefits management plan and program governance plan
   • BProgram benefits management plan, program governance plan, and program performance reports
   • CProgram business case, program benefits register, and program performance reports
   • DProgram integrated schedule, program business case, and program scope management plan

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   Answer: C

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4. Question 414 · 439 in bank

   A leading high-technology enterprise is initiating a new adaptive program. During the delivery phase, one component falls behind the expected schedule because another component is sharing resources. Which documents should the program manager update?

   • AProgram roadmap and program schedule management plan
   • BProgram roadmap and program master schedule
   • CProgram roadmap and schedule model principles
   • DProgram roadmap and program risk register

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   Answer: B

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5. Question 415 · 439 in bank

   A program manager for a construction program composed of five components is working on the first monthly status report based on preestablished key performance indicators (KPIs). The program sponsor asks the program manager about the contents of the report, which will be sent to program stakeholders. How should the program manager respond?

   • AThe program report includes the program schedule and the schedules of all five components
   • BThe program report includes a summary of the program's progress at the program level
   • CThe program report includes a progress summary of the program and all its components.
   • DThe program report includes a progress summary of the five components and the program risks

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   Answer: B

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6. Question 416 · 439 in bank

   A company very new to program management is working on a pilot program. The program manager of this pilot program will encounter many improvement opportunities throughout the program life cycle. How should the program manager address the need for continuous improvement throughout this pilot program?

   • AInitiate a second pilot program to utilize the lessons learned from this pilot program
   • BEnsure that the updated processes are implemented in the proposed program management office (PMO).
   • CReview and update the program management plan regularly with process- related updates
   • DReview and update the program governance plan regularly with process- related updates

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   Answer: C

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7. Question 417 · 439 in bank

   A risk management strategy should be defined to help discover opportunities and threats to a program and realization of its benefits. What should the program manager do to simplify the ongoing discovery of opportunities and threats as a part of their risk management strategy?

   • AComplete an initial risk assessment to analyze threats and opportunities to the program
   • BCreate an environment for communicating and addressing program risks and uncertainties
   • CUpdate the benefits management plan and program roadmap with the new risks and uncertainties
   • DUpdate the benefits register for new opportunities and threats affecting benefits

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   Answer: B

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8. Question 418 · 439 in bank

   During delivery of an overseas construction program, the planned budget is overspent due to unforeseen inflation and the currency exchange rate. What should the program manager do to mitigate this issue?

   • AUpdate the program budget
   • BUse the management reserve
   • CUse the contingency reserve
   • DUpdate the cost baseline

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   Answer: B

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9. Question 419 · 439 in bank

   In a transformational program, all projects are on track and delivering their objectives. However, stakeholders are hesitant to take on the new processes, because performance in the current environment may not be representative of actual performance. Stakeholders fear the program will fail to provide the service required. To assure positive performance in the current environment, what should the program manager do?

   • AAsk the program steering committee to endorse the new processes, current program schedule, and deliverables
   • BDiscuss concerns with stakeholders and mitigate them by changing the processes that will be delivered
   • CRequest feedback from all relevant project managers to ensure the new processes will perform better than the current processes
   • DMeet with stakeholders to ensure they understand that the expectations for the new processes are superior to the current processes

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   Answer: D

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10. Question 420 · 439 in bank

    A program sponsor requires the governance board to meet each month and that each member receive a weekly status report. The program's customer holds a contract requiring the program manager to host a weekly status briefing. How should the program manager ensure all stakeholders receive the information they require to ensure successful program execution?

    • ACreate a comprehensive stakeholder register
    • BReference the information distribution plan
    • CDevelop a capabilities compliance matrix
    • DUpdate the strategic communications plan

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    Answer: B

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PGMP practice, question 411. 439 questions available.