PGMP practice questions 361–370

1. Question 361 · 439 in bank

   A program is in the formulation phase. A program manager needs to document major program milestones that highlight the realized benefits for the stakeholder community. Which document should the program manager reference to create this artifact?

   • AProgram integrated master schedule
   • BRoll up of component project schedules
   • CBenefits management plan and register
   • DProgram schedule management plan

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   Answer: C

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2. Question 362 · 439 in bank

   A program manager is starting a new program and developing a strategy to ensure stakeholders are informed of ongoing program activities over the life cycle. What is a key component of this strategy?

   • AFrequency and depth of program information
   • BCollection and distribution of program information
   • CEngagement needs of the program stakeholders
   • DInfluence and interest of program stakeholders

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   Answer: C

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3. Question 363 · 439 in bank

   The program components have been completed, and the program manager needs to capture and validate benefits delivery. What should the program manager do next?

   • AModify the program master schedule
   • BConsult the benefit management plan
   • CUpdate the program roadmap
   • DReview and update the benefit register

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   Answer: D

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4. Question 364 · 439 in bank

   A program manager is leading a software development program. The program sponsor asked the program manager to accelerate delivery so the company can realize revenue sooner. What should the program manager do?

   • AReview the components and prioritize key features that are aligned with strategic objectives
   • BExplain that the current software release plan is aligned with the needs of the intended users
   • CShare the schedule and explain the compression risk is above established thresholds
   • DIdentify the key components and prioritize features that require the least amount of effort

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   Answer: A

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5. Question 365 · 439 in bank

   A program client reports quality issues with components that have been delivered and requests changes to address those concerns. How should the program manager address the complaints?

   • AStart the program escalation process because the customer complained
   • BFollow the program change procedure to implement changes the customer has requested
   • CReview the program governance plan for the next steps to address this concern
   • DDetermine where the quality variance originated to best address the concern

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   Answer: D

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6. Question 366 · 439 in bank

   Select 2

   A program has a number of risks that directly impact program benefits. The governance associated with risk management needs to be strong to ensure program benefits are realized. Which two artifacts should the program manager review and reinforce to enable strong, effective risk management and governance to deliver program benefits? (Choose two.)

   • ARisk register and issue log
   • BProgram change control
   • CTolerance and threshold levels
   • DAn escalation matrix
   • EProgram charter

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   Answer: CD

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7. Question 367 · 439 in bank

   The program manager determines that some component project managers are not effectively managing their projects due to communication issues. What should the program manager do?

   • AEstablish a transparent program environment
   • BInstruct the project managers to address the concerns
   • CShare the issue with the program sponsor
   • DUpdate the project's key performance indicators (KPI)

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   Answer: A

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8. Question 368 · 439 in bank

   A program manager has taken over a program in progress for several years. During a program governance review, the new program manager realizes that several projects do not have key performance indicators (KPIs). What should the program manager do?

   • ADevelop a benefits management plan
   • BAlign the benefits with the strategic objectives
   • CEnsure that the projects are delivering value
   • DDevelop a key performance indicator dashboard

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   Answer: D

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9. Question 369 · 439 in bank

   A program sponsor and a program manager are working together to determine which components to include in a program to deliver the maximum benefits and value to an organization. The interdependencies among the components need to be fully understood. What action should the program sponsor and program manager take regarding component selection?

   • AAlign the components' efforts to the organizational strategy and the components' business cases
   • BMonitor benefits realization to ensure they remain strategically aligned to the organization's goals
   • COptimize the components' path to achieving the benefits and providing value to the organization
   • DDefine the outputs and outcomes of the components that will contribute to the delivery of benefits

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   Answer: C

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10. Question 370 · 439 in bank

    A program manager for a sustainability program that aims to reduce carbon emissions and waste generation has implemented a program-level continuous improvement process that involves engaging stakeholders, benchmarking performance, and implementing best practices. The program manager encountered some resistance and challenges from some of the key stakeholders who were reluctant to change their behaviors and processes. What should the program manager do next to address these challenges?

    • ANegotiate incentives or penalties with the stakeholders to motivate change
    • BProvide coaching and training to the stakeholders to facilitate change
    • CReassess the stakeholder analysis and communications plan to address their concerns
    • DEscalate the issue to the program sponsor and request intervention

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    Answer: C

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PGMP practice, question 361. 439 questions available.