Question 91 · 439 in bank
Complete the following phrase about quality management: Quality is ____ into a program, not ____ into a program.
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Answer: B
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Complete the following phrase about quality management: Quality is ____ into a program, not ____ into a program.
Answer: B
You are the program manager for a new software development program. One of the developers has been adding extra fields for information in the software that was not part of the original program scope. While the fields are a good idea, the customer did not ask for the information and some time has been wasted on this work that was not in the program scope. This is an example of which one of the following terms?
Answer: C
C. Gold plating. Gold plating in project and program management refers to adding extra features or enhancements that were not part of the original scope or requirements. These additions are made without corresponding requests from the customer and often without any additional benefit to them. While these enhancements might seem like improvements, they can lead to wasted time and resources, as well as potential scope creep, without adding value from the customer's perspective.
Source: Adapted from community discussion — [Removed]
You are the program manager for your organization. Your current program has a budget at completion of $3,450,000 and is expected to last two years. The program is currently 30 percent complete and has spent ten percent more than what it should have to arrive at this point in the program schedule. Based on this information, what is estimate at completion (EAC) for this program?
Answer: C
Here you go. EAC = AC + (BAC – EV) AC = $3,450,000 * 0.4 = 1,380,000 (40% is used question say spent 10% more than actual 30%) BAC = $3,450,000 (BAC - Budget at completion is provided in the question) EV = BAC * % completed i.e. 30% = $3,450,000 * 0.3 = 1,035,000 So EAC = 1,380,000 + ($3,450,000 - 1,035,000) = 3,795,000
Source: Adapted from community discussion — SyedCert
You are the program manager for your organization. Your current program, which has just been initiated, needs to launch several projects in order to create all of the benefits of the program. What document do you need to create in order to initiate the projects within your program?
Answer: A
Donna is the project manager for her organization. She is preparing a plan to manage changes to the project should changes be requested. Her change management plan defines the process for documenting, tracking, and determining if the changes should be approved or declined. What system is considered the parent of the change control system documented in Donna's plan?
Answer: C
A program has a BAC of $550,000 and is currently 45 percent complete though was actually scheduled to be 55 percent complete by this time. The program has spent, however, $265,000 to date. Based on this information what is the cost performance index (CPI) for this program?
Answer: A
You are the program manager for your organization and you are dealing with your program stakeholders. You are explaining to them, along with your program team, how certain activities in the program may cause delays in the schedule if the associated risk events come into play. The cost of impact of the risk events are minimal, but the schedule impacts could be bigger. The stakeholders are concerned about delaying the schedule beyond a given due date for the program. They would like you to determine if it is possible to add more labor, use a higher grade of material, or hire some consultants to ensure the risks do not occur in the program. They are not much concerned about the cost of the solution as long as the solution or identified risks do not delay the program completion. What type of risk response are your program stakeholders recommending in this situation?
Answer: B
Communication is large percentage of program execution as the program manager must communicate with the appropriate stakeholders. In larger programs face- to-face communication is not always possible. When emails are used what verbal aspect of communication is lost?
Answer: D
Paralinguistics refers to the non-verbal elements of speech, which accompany spoken language and contribute to communication. This includes aspects like tone, pitch, volume, intonation, rhythm, and other vocal qualities that convey meaning beyond the literal words spoken. Paralinguistics play a crucial role in understanding the speaker's emotions, attitudes, and intentions.
Source: Adapted from community discussion — happykaur
You are the program manager of the NHQ Program for your organization. Your program is nearing the completion of one of its major phases and there are several resources that should be released at this time. What program management plan will guide you to release of the program resources and transfer the resources and benefits to operations within the organization?
Answer: B
You are the project manager for the GGG Project and are about to close the project kick off meeting. All of the project team members and the key stakeholders are in attendance. What final item should you talk about before closing the meeting?
Answer: C
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