CGEIT practice questions 271–280

1. Question 271 · 363 in bank

   Which of the following would be the BEST long-term solution to address the concern regarding loss of experienced staff?

   • ARetain key staff as consultants.
   • BEstablish a mentoring program for IT staff.
   • CDetermine key risk indicators (KRIs).
   • DImplement knowledge management practices.

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   Answer: D

   Explanation

   The best long-term solution to address the concern regarding loss of experienced staff is D. Implement knowledge management practices. Knowledge management is the process of capturing, organizing, and sharing knowledge within an organization. This can help to ensure that the organization's knowledge is not lost when experienced staff leave.

   Source: Adapted from community discussion — yihwen

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2. Question 272 · 363 in bank

   Which of the following is MOST important for an enterprise to review when classifying information assets?

   • AProcedures for information handling
   • BRequirements for information retention
   • CImpact of information exposure
   • DMedia used for storage and backup

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   Answer: C

   Explanation

   C. Impact of information exposure When classifying information assets, the MOST important aspect for an enterprise to review is the impact of information exposure. Understanding the potential consequences of unauthorized disclosure, alteration, or destruction of information is crucial for determining its classification level. The impact of information exposure encompasses considerations such as financial loss, damage to reputation, legal ramifications, regulatory compliance, and operational disruption. By assessing the potential impact, organizations can prioritize their resources and implement appropriate security measures to safeguard sensitive information effectively.

   Source: Adapted from community discussion — SuperMax

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3. Question 273 · 363 in bank

   An enterprise is planning a transformation initiative by leveraging emerging technology that will have a significant impact on existing products and services. Which of the following is the BEST way for IT to prepare for this change?

   • AProcure appropriate resources to support emerging technology.
   • BUse a balanced scorecard to measure IT outcomes.
   • CAssess the impact on the existing IT strategy.
   • DAnalyze emerging technology products and related training needs.

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   Answer: C

   Explanation

   The best way for IT to prepare for a transformation initiative that will leverage emerging technology is to C. Assess the impact on the existing IT strategy. This is because the IT strategy is the foundation for all IT activities. If the IT strategy is not aligned with the transformation initiative, then the initiative is likely to fail.

   Source: Adapted from community discussion — yihwen

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4. Question 274 · 363 in bank

   The PRIMARY benefit of using an IT service catalog as part of the IT governance program is that it:

   • Aestablishes enterprise performance metrics per service.
   • Bimproves the ability to allocate IT resources.
   • Cprovides a foundation for measuring IT performance.
   • Densures IT effectively meets future business needs.

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   Answer: B

   Explanation

   The PRIMARY benefit of using an IT service catalog as part of the IT governance program is that it improves the ability to allocate IT resources (Option B). An IT service catalog is a centralized and organized list of IT services offered by an organization, providing detailed information about each service, including its description, features, service levels, and associated costs.

   Source: Adapted from community discussion — Sathish5

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5. Question 275 · 363 in bank

   The FIRST step in aligning resource management to the enterprise's IT strategic plan would be to:

   • Adevelop a responsible, accountable, consulted, and informed (RACI) chart
   • Bassign appropriate roles and responsibilities
   • Cidentify outsourcing opportunities
   • Dperform a gap analysis

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   Answer: D

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6. Question 276 · 363 in bank

   An airline wants to launch a new program involving the use of artificial intelligence (AI) and machine learning. The main objective of the program is to use customer behavior to determine new routes and markets. Which of the following should be done NEXT?

   • AConsult with the enterprise privacy function.
   • BPresent the proposal to the IT strategy committee.
   • CPerform a business impact analysis (BIA).
   • DDefine the critical success factors (CSFs).

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   Answer: C

   Explanation

   The correct answer is C. Perform a business impact analysis (BIA). A BIA is a process of identifying and assessing the impact of a disruption to an organization's business. This includes identifying the critical business processes that would be affected by the disruption, as well as the impact on the organization's revenue, costs, and reputation. The BIA is important for the airline because it will help to identify the risks associated with the new program and the impact of the program on the airline's business. This information can then be used to develop a plan to mitigate the risks and ensure that the program is successful.

   Source: Adapted from community discussion — yihwen

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7. Question 277 · 363 in bank

   Senior management has made a decision to automate a number of key controls due to concerns that current IT risk controls are overly cumbersome and adversely impacting IT agility. Which of the following should be required FIRST to facilitate this process?

   • AControl gap analysis
   • BControl self-assessments
   • CControls optimization
   • DCost-benefit analysis

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   Answer: D

   Explanation

   Reference: https://resources.infosecinstitute.com/itac-planning/#gref

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8. Question 278 · 363 in bank

   Which of the following activities MUST be completed before developing an IT strategic plan?

   • AReview the enterprise business plan.
   • BAlign the enterprise vision statement with business processes.
   • CReview the enterprise risk tolerance level.
   • DDevelop an enterprise architecture (EA) framework.

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   Answer: A

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9. Question 279 · 363 in bank

   An enterprise considering implementing IT governance should FIRST develop the scope of the IT governance program and:

   • Acommunicate the program to stakeholders to gain consensus
   • Bestablish initiatives for business and managers
   • Cinitiate the program using an implementation roadmap
   • Dacquire the resources that will be required

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   Answer: A

   Explanation

   The FIRST step for an enterprise considering implementing IT governance should be to develop the scope of the IT governance program and communicate the program to stakeholders to gain consensus (Option A). This involves defining the objectives, goals, and boundaries of the IT governance program, and then engaging with key stakeholders to ensure alignment and support.

   Source: Adapted from community discussion — Sathish5

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10. Question 280 · 363 in bank

    Which of the following is a responsibility of an IT strategy committee?

    • AAdvising the board on the development of IT goals
    • BProviding oversight on enterprise strategy implementation
    • CApproving the business strategy and its IT implications
    • DTracking projects in the IT investment portfolio

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    Answer: A

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CGEIT practice, question 271. 363 questions available.