220-1101 practice questions 41–50

1. Question 41 · 624 in bank

   A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

   • ARestart the modem and run an online internet connection and speed diagnostic tool.
   • BGuide the customer on how to upgrade the internet plan with the provider in order to improve latency
   • CExplain to the customer this is not an issue; this situation is normal for this type of internet connection.
   • DReplace the modem because it is not working correctly based on the test result.

   Show answer

   Answer: C

   Explanation

   I can confirm now that the answer is C. Explain to the customer this is not an issue; this situation is normal for this type of internet connection. I took the exam and did not miss any questions in this objective, and this exact question was on my exam.

   Source: Adapted from community discussion — oatmealturkey

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2. Question 42 · 624 in bank

   An end user contacted a technician about a laser printer that was no longer printing images on the left side of the page. The technician replaced the toner cartridge, but the issue has persisted. Which of the following should the technician perform NEXT?

   • AReplace the imaging drum
   • BRealign the pickup rollers.
   • CClean the duplexing assembly.
   • DCalibrate the printer

   Show answer

   Answer: A

   Explanation

   The answer is A, replace the imaging drum. The imaging drum is responsible for transferring the image from the toner cartridge to the paper. If the imaging drum is damaged or worn out, it can cause images to be missing from the left side of the page. Replacing the toner cartridge will not fix this problem because the imaging drum is a separate component. The technician should replace the imaging drum to fix the issue.

   Source: Adapted from community discussion — rah555

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3. Question 43 · 624 in bank

   A systems administrator has been tasked with allowing SMTP traffic through the system's host-based firewall. Which of the following ports should the administrator enable?

   • A23
   • B25
   • C80
   • D161

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   Answer: B

   Explanation

   A. 23 = Telnet B. 25 = Simple Mail Transfer Protocol (SMTP) C. 80 = Hypertext Transfer Protocol (HTTP) D. 161 = Simple Network Management Protocol (SNMP)

   Source: Adapted from community discussion — fiela1

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4. Question 44 · 624 in bank

   A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST cost-effective solution to monitor the traffic?

   • ASpectrum analyzer
   • BNetwork tap
   • CLoopback plug
   • DToner probe

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   Answer: B

   Explanation

   "A spectrum analyzer is a device that measures and displays signal amplitude (strength) as it varies by frequency within its frequency range (spectrum)." "A loopback plug is a hardware component engineered to assess and resolve issues in network interfaces by emulating a network connection without directly linking to an external apparatus." "A tone generator and probe, also known as a toner and probe kit, is a pair of handheld tools used for tracing and identifying cables in networking, telecommunications, and electrical systems." Correct answer: B "A network tap is a device that allows you to monitor and access data that is transmitted over a network. It is typically used in network security applications to monitor traffic and identify malicious activity or security threats."

   Source: Adapted from community discussion — okayhey

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5. Question 45 · 624 in bank

   A technician recently discovered the root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users. Which of the following actions should the technician perform NEXT?

   • AWrite a knowledge base article in the ticketing software to expedite future incidents.
   • BSubmit a bug report to the developer of the application, along with the steps taken to resolve the issue.
   • CWork with the developer to proactively collect the application logs to identify future errors of this type.
   • DSend an email communication to the company about the issue and the steps taken to resolve it.

   Show answer

   Answer: A

   Explanation

   This exact question was on my exam and I didn't miss any questions in troubleshooting methodology, so I am certain the correct answer is A. Write a knowledge base article in the ticketing software to expedite future incidents.

   Source: Adapted from community discussion — oatmealturkey

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6. Question 46 · 624 in bank

   A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?

   • ABluetooth
   • BBiometrics
   • CNFC
   • DPIN

   Show answer

   Answer: C

   Explanation

   A. Incorrect - Bluetooth has a frequency range of 2.4-2.4835 GHz B. Incorrect - Biometrics do not operate on a frequency short band C. Correct - NFC operates on 13.56MHz and makes the most sense D. Incorrect - A PIN code does not operate on a frequency.

   Source: Adapted from community discussion — NotAHackerJustYet

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7. Question 47 · 624 in bank

   A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors. Which of the following accessories should the systems administrator deploy to BEST meet the new user's needs?

   • APoE switch
   • BUSB-C hub with power delivery
   • CDocking station with DisplayPort
   • DKVM switch with audio

   Show answer

   Answer: C

   Explanation

   The BEST accessory to meet the new user's needs would be a docking station with DisplayPort. A docking station provides a single connection point for multiple peripherals, including a keyboard, mouse, speakers, and dual monitors, while also providing power to the laptop. DisplayPort is a popular video connector that supports high-resolution displays and can handle dual monitors. A PoE switch provides power to network-connected devices and would not support keyboard, mouse, speakers, or dual monitors. A USB-C hub with power delivery can support a keyboard, mouse, and speakers but may not support dual monitors. A KVM switch with audio would allow the user to switch between multiple computers and peripherals, but it would not support power delivery or dual monitors.

   Source: Adapted from community discussion — Amrsh

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8. Question 48 · 624 in bank

   Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?

   • ASwitches only send data to the specific computer, while hubs send data to all computers inside the network.
   • BSwitches compress data, while hubs send uncompressed data.
   • CSwitches receive data and route it to all computers inside the network, while hubs receive data and do not route.
   • DSwitches scramble data, while hubs send data in the original form.

   Show answer

   Answer: A

   Explanation

   A. Switches only send data to the specific computer, while hubs send data to all computers inside the network. Switches operate on the data link layer of the OSI model and are designed to send data only to the specific computer that is intended to receive it, based on the computer's media access control (MAC) address. This makes network communication more efficient and secure. In contrast, hubs operate at the physical layer of the OSI model and simply broadcast all data to all connected computers, which can lead to network congestion and security issues.

   Source: Adapted from community discussion — Shah_Naaz

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9. Question 49 · 624 in bank

   Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?

   • ALoad balancer
   • BBridge
   • CProxy server
   • DSwitch
   • EFirewall

   Show answer

   Answer: A

   Explanation

   The load balancer is used to move or distribute client network requests from the internet across the same type of servers. When one of the servers is overwhelmed then the load balancer is moving it to another the same type of server. It makes sure that traffic does not overwhelm any of the servers by balanced distribution. Bridges are used to connect two or more networks together; a firewall filters traffic using ACL to allow or block certain computers. Proxy servers can also filter, modify, and provide caching services. It reduces bandwidth consumption and improves network performance. Switch handling network requests between ISP or router to physical devices on the network. I think Load Balancer would be correct

   Source: Adapted from community discussion — Tomeq

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10. Question 50 · 624 in bank

    A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?

    • APhysical cabling issues
    • BBurned-out bulb
    • CDisplay burn-in
    • DIncorrect data source

    Show answer

    Answer: A

    Explanation

    This is a tricky one, if the guy was following all the correct steps changing the GPU and drivers should have been one of the later solutions. It makes sense to check cabling first, then test a new monitor, then replace gpu. I guess if he neglected to check cabling that would be the correct answer. Plus color hues are a common symptom of VGA cables not being plugged in correctly/damaged.

    Source: Adapted from community discussion — max319

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220-1101 practice, question 41. 624 questions available.