Implementing Cisco Advanced Call Control and Mobility Services (CLASSP)211 questions across 22 pages are complete and free, with no account or card.
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Calls are not working when sent from a Cisco Unified Border Element to a service provider. After investigating the logs, the engineer notes that the Cisco Unified Border Element is sending the extension only. How is the issue addressed in the configuration?
Answer: D
Phone A calls to phone B, but phone B has Call Forward All set to a PSTN number. The route list responsible for the phone B call to the PSTN has a standard local route group configured. Which route group must be used to send the call to the PSTN?
Answer: C
Refer to the exhibit. A collaboration engineer is troubleshooting an issue where external callers cannot leave voicemail messages. Also, internal users report hearing the reorder tone (fast busy) when they attempt to retrieve voicemail messages from their Cisco IP phones. Which action resolves the issue?
Answer: D
An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contact center solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?
Answer: C
A solution for a large company is being reconfigured to optimize for cost saving. The company has an extensive global QoS-enabled network with enough bandwidth to create a converged network. Local calls are relatively inexpensive in countries the company have operations, but long distance and international calls are expensive. Which type of configuration supported by Cisco UCM would help optimize cost control for this company?
Answer: D
Refer to the exhibit. A collaboration engineer is troubleshooting an issue where the PSTN calls of a Cisco UCM IP phone user are not reaching the PSTN gateway. Which action resolves the issue?
Answer: C
An engineer is implementing survivability for a collaboration environment. The environment is utilizing a centralized Cisco UCM at the headquarters and Cisco IOS-XE gateways in the remote branches. Which action must the engineer take to enable both shared lines and B-ACD for SIP branch phones during a WAN outage?
Answer: A
Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?
Answer: C
What is a function of the metadata carried in SIP sessions between the recording client and the recording server?
Answer: D
Some users report poor quality when they travel to another continent and make calls. This issue applies only to one continent and not to others, where typically the dialing is fast and quality is clear. Users experience the same result at home when they call the same numbers in that specific continent. It seems like some users do not exist in the correct PSTN gateway when making calls to a specific country. The company is using TEHO to save on the cost of international or long-distance calling. They are also using a globalized dial plan. What is the cause of the issue?
Answer: D
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