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A CMDB Administrator is reviewing the health of the CMDB and notices a large percentage of the Hardware CIs are missing serial numbers. The Administrator is concerned this may cause duplicate CIs and would like to resolve the issue in a timely manner. What structured guidelines provided by ServiceNow are available to troubleshoot and resolve the issue?
Answer: C
Configuration Management needs to ensure data quality for all CIs in the CMDB. What areas of data quality for CIs are in the CMDB Health Dashboard? (Choose two.)
Answer: BC
A CMDB Configuration Manager is reviewing the metrics on the CMDB Health Dashboard’s Correctness Scorecard for the Server class which consists of a total of 60,000 servers in the CMDB. For the Duplicate metric, it shows Healthy CIs/Evaluated as 59,000/60,000. For the Orphan metric, it shows Healthy CIs/Evaluated as 45,000/50,000. Which configuration explains the difference in the scope of Server CIs (60,000 vs.50,000) evaluated between the two metrics?
Answer: C
CMDB class owners are receiving tasks under the ‘My Work’ tab in the CMDB Workspace. Which CMDB management tool is generating these tasks?
Answer: A
What ensures data volume in the CMDB manageable?
Answer: B
A CMDB Manager wants to improve data quality using the CMDB Health Dashboard. What needs to happen to generate CMDB health scores?
Answer: C
The CMDB Configuration Manager is using the CI Class Manager to manage the group ownership of CI classes and needs to leverage the ownership value specified in the CI Class Manager. When configuring a CMDB Data Manager policy, which group reference field should be set?
Answer: C
The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingested into the CMDB via the Identification and Reconciliation Engine (IRE). In which area of the CMDB Workspace can they locate these de-duplication tasks?
Answer: A
Which type of CMDB Data Manager policy creates tasks that allow the assigned individual to update fields on the CI record?
Answer: B
A Configuration Manager needs to leverage a policy type to automate the creation and assignment of tasks to validate the existence of CIs. Which policy type should be used to accomplish this goal?
Answer: D
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CIS-DF practice, question 61. 124 questions available.
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