CIS-DF practice questions 101–110

1. Question 101 · 124 in bank

   Select 2

   A CMDB Administrator is comparing the Unified Map to the Service Mapping map. What are additional capabilities of the Unified Map? (Choose two.)

   • ANumber of levels displayed on a map can be modified
   • BVisibility to an application and the host it is installed on
   • CMap nodes can be filtered based on user preferences
   • DMap can be zoomed in and out

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   Answer: AC

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2. Question 102 · 124 in bank

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   A CMDB Administrator wants to educate the team on the various actions that can be performed within the CMDB Workspace. What actions can be initiated from the CMDB Workspace? (Choose two.)

   • ACreate a new CMDB class
   • BExecute ServiceNow Discovery
   • CRemediate duplicate CI records
   • DCreate a CMDB Data Manager certification policy

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   Answer: CD

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3. Question 103 · 124 in bank

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   A CMDB Administrator wants to leverage the CMDB Data Foundations Dashboard. What are benefits of using this application?

   • AChecks that important data is valid and properly configured
   • BHas a framework to create custom metrics for the CMDB
   • CProvides playbooks to assist in the remediation of potential risks
   • DUses automation to remediate potential risks

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   Answer: AC

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4. Question 104 · 124 in bank

   In a company there is a need to understand the CSDM maturity level needed. Different stakeholders listed a number of use cases that they expect over time. Which use case requires information objects?

   • AThe Event Operations team wants to automate their events into incident for operational actions.
   • BThe Business Service Management team wants to understand the operational impact for their consumer parties.
   • CThe Customer Service team wants to onboard pro-active case management.
   • DThe SecOps team wants to understand the operational risk in the Business Application context.
   • EThe Asset Management wants to understand to asset life cycle compliancy in a Business Application context.

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   Answer: D

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5. Question 105 · 124 in bank

   A Platform Owner is collaborating with stakeholders in the manufacturing industry to align their CIs with the CSDM 5 framework. They need to map production line monitoring systems to the appropriate CSDM domain. Which CSDM 5 domain does the Platform Owner use?

   • ABuild and Integration (Build)
   • BService Delivery (Manage Technical)
   • CService Consumption (Sell/Consume)
   • DDesign and Planning (Design)
   • EFoundation

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   Answer: B

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6. Question 106 · 124 in bank

   A development team is working on a project and an application will be deployed to many servers. There will be several security requirements that must be checked to adhere to lawful compliance because the application will be holding customer personal data (PII and PCI). Where in the CSDM does the development team look to store the information that will be used to satisfy the audits?

   • ATechnology Management Service Offerings (Technical Service Offerings) and Dynamic CI Groups
   • BBusiness Applications and Information Objects
   • CCustomer Service Offerings and Databases

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   Answer: B

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7. Question 107 · 124 in bank

   A customer’s CMDB is aligned to the CSDM Walk stage. What benefit is provided by the CMDB?

   • AEnables impact assessments for incident, problem, and change on Business Services
   • BImproves the implementation velocity of APM Foundation for future business application rationalization
   • CAllows for additional stratification of Technical team’s support structure along the lines of OLAs and commitments

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   Answer: C

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8. Question 108 · 124 in bank

   A CMDB Administrator wants to improve data quality related to the CSDM. Which action should the Administrator take to meet this goal?

   • AUse the default configured CMDB Health Dashboard
   • BStart the ServiceNow Health Scan
   • CUse the CSDM Data Foundation Dashboard

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   Answer: C

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9. Question 109 · 124 in bank

   According to the Common Service Data Model (CSDM), a server team is requesting a catalog item be created for infrastructure upgrade requests. Which role is involved in initiating the request and defining requirements?

   • AEnterprise Architecture
   • BTechnology Service Owners
   • CApplication Service Owners

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   Answer: B

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10. Question 110 · 124 in bank

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    A CMDB Administrator is evaluating whether to monitor the metrics provided on the CMDB Foundation Dashboard. Which benefits support the decision to continually monitor the results on this dashboard? (Choose two.)

    • AProvides a list of all CIs that failed health audits
    • BProvides metrics for CIs Processed by the IRE
    • CProvides metrics on active CIs updated in the last 90 days
    • DReports on all orphan CIs in the CMDB

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    Answer: BC

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CIS-DF practice, question 101. 124 questions available.