APP-BUILDER practice questions 1–10

1. Question 1 · 469 in bank

   Select 2

   Universal Containers manages internal projects by department using a custom object called Projects. Only employees in the project's respective department should have view access to all of the department's project records. If an employee changes job roles and moves to another department, the employee should no longer have access to the projects within their former department. Which two options will meet these requirements assuming the organization-wide default for Projects is set to Private? (Choose two.)

   • ACreate a criteria-based sharing rule using the Project's department that grants access to users by profiles.
   • BCreate a criteria-based sharing rule using the Project's department that grants access to users by permission sets.
   • CCreate a criteria-based sharing rule using the Project's department that grants access to users by roles.
   • DCreate a criteria-based sharing rule using the Project's department that grants access to users by public groups.

   Show answer

   Answer: CD

   Explanation

   If you are reading this, start from the last questions and work backwards. Most of the questions from 572 (the last question at the time I'm writing this) down into the 400's were on the test. Only one or two questions from 1-360 were on the test.

   Source: Adapted from community discussion — Jason_R

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2. Question 2 · 469 in bank

   Select 3

   An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which three field types could be used in roll-up summary fields to accomplish this? (Choose three.)

   • ACheckbox
   • BDate
   • CPercent
   • DTime
   • ECurrency

   Show answer

   Answer: BCE

   Explanation

   currency, percent, date, and date/time fields are available when you select MIN or MAX as the roll-up type. Hasnt mentioned time but date/time. so date is the answer https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5

   Source: Adapted from community discussion — bvsh030

   References

   • Salesforce Help

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3. Question 3 · 469 in bank

   A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?

   • AWorkflow Rules
   • BSalesforce Connect
   • CFlow
   • DProcess Builder

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   Answer: C

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4. Question 4 · 469 in bank

   An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" directly on the Contact record. Users need to be able to identify whether a phone number or an e-mail is the Contact's preferred communication method. What field type will allow the app builder to accomplish this with the fewest fields possible?

   • APicklist
   • BE-mail
   • CCheckboxes
   • DFormula

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   Answer: A

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5. Question 5 · 469 in bank

   Select 2

   Universal Containers uses a private sharing model for opportunities. This model cannot be changed due to a regional structure. A new sales operations team has been created. This team needs to perform analysis on Opportunity data, and should have read and write access to all Opportunities. Which two are recommended solutions for the app builder to give the users appropriate access? (Choose two.)

   • AAdd a manual share for all opportunities with each user on the sales operations team.
   • BCreate a criteria-based sharing rule to share all opportunities with the sales operations private group.
   • CCreate a criteria-based sharing rule to share all opportunities with the sales operations public group.
   • DAdd a permission set with "View All" and "Modify All" opportunity permissions enabled.

   Show answer

   Answer: CD

   Explanation

   CD If C is meaning to say "owner-based sharing rule" or the question was meant to only allow one answer, then it makes sense. Otherwise, C and D are the only good option.

   Source: Adapted from community discussion — Jason_R

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6. Question 6 · 469 in bank

   Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?

   • AFormula field
   • BApex
   • CRoll-up summary field
   • DWorkflow

   Show answer

   Answer: D

   Explanation

   Answer D - Workflow Rule: only triggers on Opportunity Creation, criteria Account.BillingState != null Action: Field Update - Use formula to update field, Account_Billing_State__c = Account.BillingState (Do not re-evaluate workflow rules after field change, in case of any potential recursion storm.) Apex Trigger, after insert could also work here but the question clearly states, no code. It is absolutely not A - A formula field acheives the first part but not the caveat, as any Billing State change will reflect after update in the opportunity as well.

   Source: Adapted from community discussion — kaiRoMa

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7. Question 7 · 469 in bank

   Universal Containers conducts evaluations of its sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their manager's executives can view the rep's evaluation record, but the reps should not be able to view the executive comment fields on their review. How can these requirements be met?

   • AUse a private sharing model granting record access using hierarchy; manage field access with record types and field-level security.
   • BUse a private sharing model granting record access using custom settings; manage field access with page layouts and field-level security.
   • CUse a private sharing model granting record access using hierarchy; manage field access with field-level security.
   • DUse a private sharing model granting record access using custom settings; manage field access with record types and page layouts.

   Show answer

   Answer: C

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8. Question 8 · 469 in bank

   Select 2

   Which two statements are true about field update actions from workflow rules and approval processes? (Choose two.)

   • AField updates are tracked in the History related list of a record regardless of whether or not history tracking is set for those fields.
   • BField updates to records based on workflow rules and approval processes do not trigger Validation Rules.
   • CField updates are not available on currency fields if the organization uses multi-currency.
   • DField updates with "Re-evaluate Workflow Rules" selected can cause a recursive loop if the update field is included in a workflow.

   Show answer

   Answer: BD

   Explanation

   B, D If your organization uses multiple currencies, currency fields are updated using the record's currency. If you choose to update a field based on a formula, any values in your formula are interpreted in the currency of the record. Workflow rules and some processes can invalidate previously valid fields. Invalidation occurs because updates to records based on workflow rules and also on process scheduled actions don’t trigger validation rules. https://help.salesforce.com/articleView?id=workflow_field_update_considerations.htm&type=5

   Source: Adapted from community discussion — pubg4ronliulic

   References

   • Salesforce Help
   • Salesforce Help

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9. Question 9 · 469 in bank

   Select 2

   Which two objects can be members of a Campaign? (Choose two.)

   • AOpportunity
   • BAccount
   • CLead
   • DContact

   Show answer

   Answer: CD

   References

   • Salesforce Help

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10. Question 10 · 469 in bank

    Select 2

    At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority case should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which two formulas will accomplish this requirement? (Choose two.)

    • AIMAGE( CASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif, "High", "img/samples/flag_red.gif", "/s.gif"), "Priority Flag")
    • BIF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif , IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif, "/s.gif") ) )
    • CCASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif", "High", "/img/samples/flag_red.gif", "/s.gif")
    • DIMAGE( IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL (Priority, "High"), "/img/samples/flag_red.gif", "/s.gif) ) ), "Priority Flag")

    Show answer

    Answer: AD

    Explanation

    You must use the IMAGE() function to display images, hence B & C are automatically out. Answer D is syntactically incorrect, it should be:- { IMAGE(IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif", "/s.gif") ) ) , "Priority Flag") }

    Source: Adapted from community discussion — long_one

    References

    • Salesforce Help

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Keyboard:J Kmove between questionsA–Dselect an answerRshow or hide the answer← →change page

APP-BUILDER practice, question 1. 469 questions available.