Question 241 · 871 in bank
An employee reports to a network administrator that internet access is not working. Which of the following should the administrator do FIRST?
Show answer
Answer: C
Explanation
BROTHERS..... HEAR THEEEE. ITS LITERALLY on comptia website. Comptia.ORG. HERE https://www.comptia.org/blog/troubleshooting-methodology Specific steps here may include: Gathering information from log files and error messages Questioning users Identifying symptoms Determining recent changes Duplicating the problem Approaching multiple problems one at a time Narrowing the scope of the problem ITS RIGHT THERE. U ask the users first before identify symptoms. HOW ARE PEOPLE PUTTING B. the correct answer is C
Source: Adapted from community discussion — StellarSteve