Question 201 · 871 in bank
According to troubleshooting methodology, which of the following should the technician do NEXT after determining the most likely probable cause of an issue?
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Answer: D
Explanation
1. Identify the problem 2. Establish a theory of probable cause ***The question is here. 3. Test the theory to determine the cause 4. Establish a plan of action to resolve the problem and identify potential effects 5. Implement the solution or escalate as necessary 6. Verify full system functionality and, if applicable, implement preventive measures 7. Document findings, actions, and outcomes and lessons learned
Source: Adapted from community discussion — Pongsathorn