220-1102 practice questions 641–650

1. Question 641 · 683 in bank

   A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed. Which of the following should be updated before requesting approval again?

   • AScope of change
   • BRisk level
   • CRollback plan
   • DEnd user acceptance

   Show answer

   Answer: C

   Explanation

   C. Rollback plan should be updated before requesting approval again. If the change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed, then updating the rollback plan would be the logical next step. A rollback plan outlines the steps to be taken if the change does not produce the desired results or causes problems in the system. By updating the rollback plan, the requester can provide the change advisory board with a clear understanding of how they plan to address issues that may arise if the change is implemented. Updating the scope of change, risk level, or end user acceptance may also be necessary, but they are not directly related to the issue of lack of alternative actions in case of failure.

   Source: Adapted from community discussion — Delawasp

   Next question

2. Question 642 · 683 in bank

   During a recent flight, an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the executive should:

   • Aset AirDrop so that transfers are only accepted from known contacts.
   • Bcompletely disable all wireless systems during the flight.
   • Cdiscontinue using iMessage and only use secure communication applications.
   • Donly allow messages and calls from saved contacts.

   Show answer

   Answer: A

   Explanation

   Refer to knowyourmobile.com - "AirDrop does not require an internet connection. Instead, it uses Bluetooth and/or Wi-Fi to make a local area connection between two devices so they can transfer files between them – this is why you can use AirDrop to send files to other people even when on a plane or a subway without an internet connection."

   Source: Adapted from community discussion — [Removed]

   Next question

3. Question 643 · 683 in bank

   A user's enterprise-issued smartphone does not respond to touch after starting up the operating system. Which of the following should a technician try next?

   • AContact the vendor for assistance.
   • BReplace the screen assembly.
   • CConfirm the touch screen functionality.
   • DRestore to factory settings.

   Show answer

   Answer: C

   Next question

4. Question 644 · 683 in bank

   A technician receives a call from a user who is unable to open Outlook. The user states that Outlook worked fine yesterday, but the computer may have restarted sometime overnight. Which of the following is the MOST likely reason Outlook has stopped functioning?

   • ASpam filter installation
   • BInvalid registry settings
   • CMalware infection
   • DOperating system update

   Show answer

   Answer: D

   Explanation

   Answer is D, question makes no comment of the user recieving a registry error. Simply outlook wont open. Also the PC rebooted overnight in comptia language this means that the PC has updated the OS.

   Source: Adapted from community discussion — Ace_of_Spaded

   Next question

5. Question 645 · 683 in bank

   A user reports seeing random, seemingly non-malicious advertisement notifications in the Windows 10 Action Center. The notifications indicate the advertisements are coming from a web browser. Which of the following is the BEST solution for a technician to implement?

   • ADisable the browser from sending notifications to the Action Center.
   • BRun a full antivirus scan on the computer.
   • CDisable all Action Center notifications.
   • DMove specific site notifications from Allowed to Block.

   Show answer

   Answer: D

   Explanation

   Notifications from a web browser are not adware. Adware by definition is software designed to advertise. There is no software being installed, no performance issues related to the notifications, and the scenario clearly says it is not malicious. If you had notifications from your browser appear on your notification center, sensibly the first thing you would do is disable the notifications.

   Source: Adapted from community discussion — CTE_Instructor

   Next question

6. Question 646 · 683 in bank

   Which of the following features can a technician use to ensure users are following password length requirements?

   • AGroup Policy
   • BLog-on script
   • CAccess control list
   • DSecurity groups

   Show answer

   Answer: A

   Next question

7. Question 647 · 683 in bank

   A bank would like to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers. Which of the following BEST addresses this need?

   • AGuards
   • BBollards
   • CMotion sensors
   • DAccess control vestibule

   Show answer

   Answer: B

   Explanation

   It's obviously B. Bollards are essentially little metal or concrete pillars that are spaced far enough apart for people to walk through but not allow a vehicle.

   Source: Adapted from community discussion — [Removed]

   Next question

8. Question 648 · 683 in bank

   After a company installed a new SOHO router, customers were unable to access the company-hosted public website. Which of the following will MOST likely allow customers to access the website?

   • APort forwarding
   • BFirmware updates
   • CIP filtering
   • DContent filtering

   Show answer

   Answer: A

   Explanation

   C doesn't make sense because you would have to create a list that allows certain IP addresses in (an access list) or blocks certain IP addresses out (a block list). Neither of these options will allow customers (who have various IP addresses incoming from the Internet) to access the website hosted by a web server. Thus, the answer is A because configuring the router to redirect certain port traffic to the web server (port filtering) will allow customers to access the website via TCP/443.

   Source: Adapted from community discussion — [Removed]

   Next question

9. Question 649 · 683 in bank

   Which of the following is the proper way for a technician to dispose of used printer consumables?

   • AProceed with the custom manufacturer's procedure.
   • BProceed with the disposal of consumables in standard trash receptacles.
   • CEmpty any residual Ink or toner from consumables before disposing of them in a standard recycling bin.
   • DProceed with the disposal of consumables in standard recycling bins.

   Show answer

   Answer: A

   Explanation

   It's A, I work as IT support in a lawer firm, we use everything Xerox when it comes to printers. Theres a separate container, managed by Xerox, where we dispose of used toners and other printer related consumables.

   Source: Adapted from community discussion — PhilCert

   Next question

10. Question 650 · 683 in bank

    An Android user reports that when attempting to open the company's proprietary mobile application, it immediately closes. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost. Which of the following steps should a systems administrator attempt FIRST?

    • AUninstall and reinstall the application.
    • BReset the phone to factory settings.
    • CInstall an alternative application with similar functionality.
    • DClear the application cache.

    Show answer

    Answer: D

    Explanation

    D. Clear the Cache Android apps have clear cache button when you go into app details. uninstalling and reinstalling the app might delete all the related company databases and files while deleting cache will only delete temporary data. you might need to login again.

    Source: Adapted from community discussion — danishkayani11

    Next question

Keyboard:J Kmove between questionsA–Dselect an answerRshow or hide the answer← →change page

220-1102 practice, question 641. 683 questions available.