220-1102 practice questions 571–580

1. Question 571 · 683 in bank

   A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened while browsing the internet. The technician does not recognize the interface with which the antivirus message is presented. Which of the following is the NEXT step the technician should take?

   • AShut down the infected computer and swap it with another computer.
   • BInvestigate what the interface is and what triggered it to pop up.
   • CProceed with initiating a full scan and removal of the viruses using the presented interface.
   • DCall the phone number displayed in the interface of the antivirus removal tool.

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   Answer: B

   Explanation

   Some of these questions are answered wrong on purpose so that Exam topics could avoid copyright issues with these tests. But its also good that we have discussion boxes to mitigate these kinds of things, so no, if it quacks like a duck and walks like a duck, then its probably a virus and you shouldn't click on it. The answer is B.

   Source: Adapted from community discussion — LayinCable

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2. Question 572 · 683 in bank

   A developer installed a new software package that has stopped all file server access. Which of the following change management practices should have been followed?

   • AEnd-user acceptance
   • BStaff delegation
   • CAppropriate scoping
   • DSandbox testing

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   Answer: D

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3. Question 573 · 683 in bank

   A user takes a work-issued laptop home for the first time. When the user attempts to browse any website on the home internet, the user receives the following error: "This site cannot be reached." A technician from work confirms that the static IP that was set up on the machine was changed back to DHCP. Which of the following needs to be corrected?

   • AHTTPS
   • BVLAN
   • CDNS
   • DSMTP

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   Answer: C

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4. Question 574 · 683 in bank

   Which of the following types of malware is designed to enable administrative access to a computer?

   • ARootkit
   • BTrojan
   • CWorm
   • DRansomware

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   Answer: A

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5. Question 575 · 683 in bank

   Which of the following applications allows a user to create backups in macOS?

   • ATime Machine
   • BFileVault
   • CKeychain
   • DMission Control

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   Answer: A

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6. Question 576 · 683 in bank

   A location is experiencing under-voltage events during peak periods. Which of the following should be deployed at this location?

   • AProper ventilation
   • BUPS
   • CSurge protector
   • DPDU

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   Answer: B

   Explanation

   A UPS (Uninterruptible Power Supply) provides power to connected devices during power outages and can also stabilize voltage fluctuations, making it ideal for situations with under-voltage events. While a surge protector can protect against power surges, it doesn't address voltage drops. Ventilation and PDUs (Power Distribution Units) are also not designed to handle under-voltage situations.

   Source: Adapted from community discussion — 4626694

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7. Question 577 · 683 in bank

   A user's workstation was infected with a newly discovered virus that the AV system detected. After a full virus scan and a workstation reboot, the virus is still present in the OS. Which of the following actions should the user take to remove the virus?

   • AEnable the system firewall.
   • BUse bootable antivirus media to scan the system.
   • CDownload software designed to specifically target the virus.
   • DRun the operating system update process.

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   Answer: B

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8. Question 578 · 683 in bank

   A user is unable to see transaction details on a website, and nothing happens when the user clicks the details button. Which of the following should the user do to fix this issue?

   • AClear the browser cache.
   • BDisable the pop-up blocker.
   • CConfigure private browsing.
   • DVerify valid certificates.

   Show answer

   Answer: A

   Explanation

   B. Disable the pop-up blocker. If the transaction details are likely to open in a new window or tab, a pop-up blocker could be preventing this action. Disabling the pop-up blocker temporarily can help determine if this is the cause of the issue. The user can then re-enable the pop-up blocker after checking the transaction details. Google Gemini

   Source: Adapted from community discussion — Nate_A

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9. Question 579 · 683 in bank

   A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines. Which of the following should be updated to reflect this new requirement?

   • AMDM
   • BEULA
   • CIRP
   • DAUP

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   Answer: D

   Explanation

   An acceptable use policy (AUP), acceptable usage policy or fair use policy is a set of rules applied by the owner, creator or administrator of a computer network, website, or service that restricts the ways in which the network, website or system may be used and sets guidelines as to how it should be used.

   Source: Adapted from community discussion — Raffaelloo

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10. Question 580 · 683 in bank

    A systems administrator plans to upgrade a server to the latest operating system. Which of the following should the administrator do before placing a change request?

    • AEstablish a scope
    • BGet change board approval
    • CCreate a test environment
    • DRoll back any previous changes

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    Answer: A

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220-1102 practice, question 571. 683 questions available.