220-1102 practice questions 511–520

1. Question 511 · 683 in bank

   Select 2

   A technician is upgrading the Microsoft Windows 10 OS. Which of the following are required for the technician to safely upgrade the OS? (Choose two.)

   • ARelease notes
   • BAntivirus software
   • CBackup of critical data
   • DDevice drivers
   • EWord processing software
   • FSafe boot mode

   Show answer

   Answer: CD

   Explanation

   C. Backup of critical data D. Device drivers A backup of critical data is essential before any major system change, as it provides a safety net in case something goes wrong during the upgrade process. Device drivers are software components that enable the operating system to communicate with hardware devices. Having the latest drivers ensures compatibility with the new OS and prevents potential hardware issues. Google Gemini

   Source: Adapted from community discussion — Nate_A

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2. Question 512 · 683 in bank

   A user received an alert from a Windows computer indicating low storage space. Which of the following will best resolve this issue?

   • AReviewing System information
   • BRunning Disk Cleanup
   • CEditing the Registry
   • DChecking the Performance Monitor
   • EIncreasing the memory

   Show answer

   Answer: B

   Explanation

   Memory and storage are completely separate things. Memory/RAM is what allows your system to pull stuff from your storage when it is in use. Disk cleanup is used to clear junk files from storage.

   Source: Adapted from community discussion — dickchappy

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3. Question 513 · 683 in bank

   An employee has been using the same password for multiple applications and websites for the past several years. Which of the following would be best to prevent security issues?

   • AConfiguring firewall settings
   • BImplementing expiration policies
   • CDefining complexity requirements
   • DUpdating antivirus definitions

   Show answer

   Answer: B

   Explanation

   The question didn't say the password wasn't complex, it just said the same password. So in my opinion, password expiration policy should be the proper option.

   Source: Adapted from community discussion — NewpMej

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4. Question 514 · 683 in bank

   A technician is deploying a new Wi-Fi solution for the office and wants to ensure users can log in to the Wi-Fi with their existing network log-in and password. Which of the following methods should the technician use?

   • AAES
   • BRADIUS
   • CTKIP
   • DWPA3

   Show answer

   Answer: B

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5. Question 515 · 683 in bank

   A technician is troubleshooting a Windows 10 PC that has experienced a BSOD. The user recently installed optional Windows updates. Which of the following is best way to resolve the issue?

   • AEnable System Restore.
   • BRoll back the device drivers.
   • CReinstall the OS.
   • DUpdate the BIOS.

   Show answer

   Answer: B

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6. Question 516 · 683 in bank

   A user clicked a link in an email, and now the cursor is moving around on its own. A technician notices that File Explorer is open and data is being copied from the local drive to an unknown cloud storage location. Which of the following should the technician do first?

   • AInvestigate the reported symptoms.
   • BRun anti-malware software.
   • CEducate the user about dangerous links.
   • DQuarantine the workstation.

   Show answer

   Answer: D

   Explanation

   in cases of malware or most kinds of things like this the first step would be to isolate the computer so the other devices on the network don't get infected as well

   Source: Adapted from community discussion — Bhrino

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7. Question 517 · 683 in bank

   An administrator needs to back up the following components of a single workstation: • The installation of the operating system • Applications • User profiles • System settings Which of the following backup methods can the administrator use to ensure the workstation is properly backed up?

   • ADifferential
   • BImage
   • CSynthetic
   • DArchive

   Show answer

   Answer: B

   Explanation

   B. Image An image backup creates an exact copy of the entire system, including the operating system, applications, user data, and system settings. This ensures that the workstation can be completely restored to its previous state in case of a disaster.

   Source: Adapted from community discussion — Nate_A

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8. Question 518 · 683 in bank

   Once weekly, a user needs Linux to run a specific open-source application that is not available for the currently installed Windows platform. The user has limited bandwidth throughout the day. Which of the following solutions would be the MOST efficient, allowing for parallel execution of the Linux application and Windows applications?

   • AInstall and run Linux and the required application in a PaaS cloud environment.
   • BInstall and run Linux and the required application as a virtual machine installed under the Windows OS.
   • CUse a swappable drive bay for the boot drive and install each OS with applications on its own drive. Swap the drives as needed.
   • DSet up a dual boot system by selecting the option to install Linux alongside Windows.

   Show answer

   Answer: B

   Explanation

   It's B. This question aligns more with Domain 4 of the 220-1101 exam (cross-platform virtualization), so it's quite weird to see it in the 220-1102 exam.

   Source: Adapted from community discussion — [Removed]

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9. Question 519 · 683 in bank

   A technician was assigned a help desk ticket and resolved the issue. Which of the following should the technician update to assist other technicians in resolving similar issues?

   • AEnd user training
   • BProgress notes
   • CKnowledge base
   • DAcceptable use policy document

   Show answer

   Answer: C

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10. Question 520 · 683 in bank

    Which of the following would typically require the most computing resources from the host computer?

    • AChrome OS
    • BWindows
    • CAndroid
    • DmacOS
    • ELinux

    Show answer

    Answer: B

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220-1102 practice, question 511. 683 questions available.