Question 561 · 624 in bank
A user is experiencing an issue with a network printer. The technician tests the printer and notices shadows on some of the attempted test prints, with others having a line down the page and faded text. Which of the following should the technician replace to resolve the printer issue?
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Answer: B
Explanation
B. Fuser assembly Explanation: Shadows on prints are often caused by a faulty fuser assembly. The fuser is responsible for melting and bonding toner to the paper. When it's not functioning correctly, it can lead to uneven heating and toner distribution, resulting in shadowy areas. The line down the page could also be attributed to a fuser issue, particularly if it's a repeated defect at regular intervals. Faded text is another symptom that can be caused by a failing fuser, as it may not be applying enough heat to properly melt and bond the toner to the paper.
Source: Adapted from community discussion — dvdlau