220-1101 practice questions 491–500

1. Question 491 · 624 in bank

   Select 2

   A company issued smartphones to users who work from home. The devices are enrolled and configured within the company's MDM, and hardening profiles were deployed to each device for greater security. Which of the following services best enhances security for remote users accessing company resources? (Choose two.)

   • ATwo-factor authentication
   • BManaged corporate applications
   • CCloud data synchronization
   • DAutomated device setup
   • EGPS location tracking
   • FPIN code enforcement

   Show answer

   Answer: AF

   Explanation

   The two services that best enhance security for remote users accessing company resources are: A. Two-factor authentication Two-factor authentication (2FA) adds an extra layer of security when users access company resources remotely. It requires users to provide two forms of identification (such as a password and a code sent to their phone), reducing the risk of unauthorized access. F. PIN code enforcement Enforcing PIN code requirements on smartphones adds another security layer. It ensures that the device is protected with a unique code, preventing unauthorized access to the device and its contents if it's lost or stolen.

   Source: Adapted from community discussion — BugG5

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2. Question 492 · 624 in bank

   Which of the following cloud-computing concepts describes an environment in which various internal VM servers for a specific organization are stored within both a physical server and a cloud environment?

   • APrivate
   • BHybrid
   • CCommunity
   • DPublic

   Show answer

   Answer: B

   Explanation

   The correct answer is: B. Hybrid In a hybrid cloud environment, various internal virtual machine (VM) servers for a specific organization are stored within both a physical server and a cloud environment. This setup allows for flexibility, scalability, and a balance between utilizing on-premises infrastructure and cloud resources.

   Source: Adapted from community discussion — Duke_CT

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3. Question 493 · 624 in bank

   A department is upgrading its printers and wants to save money on consumables. Which of the following printer features would allow the department to cut costs?

   • ACollate
   • BDuplex
   • CSecure print
   • DScanner

   Show answer

   Answer: B

   Explanation

   The correct answer is: B. Duplex Duplex printing allows for printing on both sides of the paper automatically. This feature can significantly reduce paper usage, thereby cutting costs on consumables like paper.

   Source: Adapted from community discussion — Duke_CT

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4. Question 494 · 624 in bank

   When a user tries to print a document on a laser printer, vertical lines appear on the printout. Which of the following should the technician replace?

   • AMirror
   • BFuser
   • CDrum
   • DToner

   Show answer

   Answer: C

   Explanation

   C. Drum A drum is a component within a laser printer that carries toner to the paper. A damaged or worn-out drum can cause various print quality issues, including vertical lines. Here's why the other options are less likely: A. Mirror: A faulty mirror can cause horizontal lines or other image distortions. B. Fuser: A faulty fuser can cause issues like toner smears or paper jams, but not necessarily vertical lines. D. Toner: A low toner level or a faulty toner cartridge can cause faded or incomplete prints, but not vertical lines. Therefore, replacing the drum is the most likely solution to resolve the vertical line issue. GG

   Source: Adapted from community discussion — Nate_A

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5. Question 495 · 624 in bank

   A user's computer is experiencing poor performance. A technician runs a diagnostic tool on the hard drive, and the results show a significant increase in the number of reallocated sectors. Which of the following steps should the technician take next?

   • ARun sfc /scannow on the hard drive.
   • BReplace the hard drive.
   • CRun chkdsk /f on the hard drive.
   • DReformat the hard drive.

   Show answer

   Answer: B

   Explanation

   Given the significant increase in reallocated sectors, the most appropriate step for the technician to take next is: B. Replace the hard drive. Reallocated sectors indicate physical damage to the hard drive, and this issue typically worsens over time. Therefore, replacing the hard drive is the best course of action to ensure continued reliable performance and prevent potential data loss.

   Source: Adapted from community discussion — Duke_CT

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6. Question 496 · 624 in bank

   Select 2

   A user reports that a projector was previously working, but the screen now displays the following error message: No Source Found. Which of the following actions should the technician take first? (Choose two.)

   • ACheck the projector bulb and replace it with a new one.
   • BVerify the projector settings and make sure the correct input is selected.
   • CReplace the video cable and check the laptop settings.
   • DSet the laptop display settings to extend or duplicate.
   • EVerify the projector is turned on.
   • FCheck the projector settings and the laptop for the correct resolution.

   Show answer

   Answer: BC

   Explanation

   Guys, how is it going to be displaying a "No Signal" error if the projector is not turned on? Most likely issues are either a faulty cable or an incorrect input being selected.

   Source: Adapted from community discussion — dickchappy

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7. Question 497 · 624 in bank

   A user wants to create a VM on a computer. Which of the following should the user check first?

   • AInstalled RAM amount
   • BHard drive space
   • CBIOS CPU settings
   • DGraphics card compatibility

   Show answer

   Answer: C

   Explanation

   Checking the BIOS CPU settings is not typically the first step when creating a virtual machine. While CPU settings may be relevant for virtualization, modern virtualization software often handles CPU compatibility and virtualization settings automatically or through software configurations rather than BIOS settings. The user should primarily focus on: A. Installed RAM amount: Sufficient RAM is crucial for running virtual machines effectively. B. Hard drive space: Adequate storage space is necessary for storing virtual machine files.

   Source: Adapted from community discussion — dilaodanemerson

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8. Question 498 · 624 in bank

   A technician is troubleshooting poor printing quality on an inkjet printer. The pages have white lines running through the text and graphics. Which of the following is the most likely cause?

   • AWorn out rollers
   • BClogged printhead
   • CFaulty ink cartridges
   • DPoor quality paper

   Show answer

   Answer: B

   Explanation

   The most likely cause of white lines running through text and graphics on printed pages in an inkjet printer is: B. Clogged printhead When the printhead is clogged, it can result in incomplete or inconsistent ink deposition on the paper, leading to white lines in the printed output. Cleaning the printhead or performing a printhead alignment can often resolve this issue.

   Source: Adapted from community discussion — Duke_CT

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9. Question 499 · 624 in bank

   A large office is eliminating all personal printers for VIP staff members and replacing these devices with one enterprise MFR Human resources staff members are concerned about printing confidential documents on the new device. Which of the following best addresses this concern?

   • ACentral printer server
   • BSecure print
   • CAudit logs
   • DWi-Fi direct printing

   Show answer

   Answer: B

   Explanation

   To address the concern of printing confidential documents on a shared enterprise MFP (Multi-Function Printer), the best solution would be: B. Secure print Secure print, also known as "private print" or "held print," allows users to send print jobs to the printer but prevents the document from printing immediately. The user must then authenticate at the printer before the document is released and printed, ensuring that sensitive documents are not left unattended in the output tray. This feature enhances document security and privacy, making it the most appropriate solution for printing confidential documents in a shared office environment

   Source: Adapted from community discussion — Duke_CT

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10. Question 500 · 624 in bank

    A user's smartphone battery capacity has started going from full to empty within an hour. The user has not recently installed any new applications on the smartphone. An IT technician notices that the smartphone has very high network utilization and thinks this issue might be related to the battery drain. Which of the following troubleshooting steps should the technician attempt next?

    • ADisable Bluetooth.
    • BConnect the smartphone to a Wi-Fi network.
    • CRestart the smartphone.
    • DUpdate the mobile OS.

    Show answer

    Answer: B

    Explanation

    D. Update the mobile OS. Software updates often include bug fixes and optimizations that can improve battery life and address performance issues. By updating the mobile operating system, the technician can potentially resolve any software-related issues contributing to the excessive battery drain. Additionally, updating the OS ensures that the device has the latest security patches and improvements, enhancing overall device performance and stability.

    Source: Adapted from community discussion — Duke_CT

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220-1101 practice, question 491. 624 questions available.