220-1101 practice questions 251–260

1. Question 251 · 624 in bank

   A technician needs to harden all newly deployed network printers following a data breach. Which of the following should the technician do to BEST fulfill this need?

   • AInstall the most recent drivers.
   • BDisable wireless printing.
   • CPlace all printers on a separate print server.
   • DUpdate to the latest firmware.

   Show answer

   Answer: D

   Explanation

   It's D Firmware updates are critical for network printer security. Manufacturers regularly release them to address security vulnerabilities discovered in the printer's operating system. These updates often patch bugs and improve the overall security posture of the device, making it more resistant to potential cyberattacks.

   Source: Adapted from community discussion — zigbee_88

   Next question

2. Question 252 · 624 in bank

   A user working in the field reported the GPS stopped working on a phone. The user's older, in-car GPS continued to function. Later, the user reported that the phone's GPS started working again. Which of the following MOST likely caused the phone's GPS to fail?

   • AThe cell phone was in conservation mode.
   • BThe cell phone had lost service to the carrier.
   • CThe cell phone received a firmware update.
   • DThe cell phone had overheated.

   Show answer

   Answer: B

   Explanation

   ??? Why would you ASSUME that there was some kind of overheating issue? Pro tip: With these tests, NEVER ASSUME anything. Go by what the questions literally state. More than likely, the cell phone lost service is all.

   Source: Adapted from community discussion — igorclapa

   Next question

3. Question 253 · 624 in bank

   A technician responds to a user who has reported that a laptop is too hot. The technician notices the laptop is not able to sit level on the workspace. Which of the following BEST describes the issue with the laptop?

   • AThe docking station is improperly installed.
   • BThe hard drive is disconnected.
   • CThe CPU fan is too powerful.
   • DThe battery is damaged.

   Show answer

   Answer: D

   Explanation

   D is the most likely answer. A) The docking station is improperly installed. This can make the laptop sit uneven but it shouldn't make the laptop hot. B) The hard drive is disconnected This would make the laptop not boot because of missing drive. This will also not make the laptop run hot C) The CPU fan is too powerful The user must have installed some drone propellers to make it fly (not sit leveled) When cpu fan is blowing hard, it is mostly that the cpu is running hot and the fan is trying to cool down the temperature of the CPU. Or can be a fault issue and it is a sign to replace the laptop fan (clicking noises). D)The battery is damage This make the laptop uneven due to swollen battery. User might have improper power management on the laptop. Can be a cause of overcharging which can decrease the life of the battery. So D is the likely answer

   Source: Adapted from community discussion — KSoLL

   Next question

4. Question 254 · 624 in bank

   A user's laptop is experiencing severe slowdowns when operating process-intensive tasks. Which of the following memory upgrades is compatible with a laptop?

   • ADIMM
   • BECC RAM
   • CVirtual RAM
   • DSODIMM

   Show answer

   Answer: D

   Explanation

   The correct answer is D. SODIMM. SODIMM (Small Outline DIMM) is a type of memory module designed for laptops and other small form factor devices. It's the most common type of RAM used in laptops. Here's why the other options are incorrect: A. DIMM: DIMMs are larger memory modules typically used in desktop computers. They are not compatible with laptop motherboards. B. ECC RAM: ECC RAM is primarily used in servers and other high-performance systems to detect and correct errors in memory. While it can be used in some high-end laptops, it's not the most common type. C. Virtual RAM: Virtual RAM, also known as swap memory, is a software-based solution that uses hard disk space to simulate additional RAM. While it can help improve performance in some cases, it's not a substitute for physical RAM upgrades. Therefore, upgrading to SODIMM modules is the most appropriate solution for improving the laptop's performance. GG

   Source: Adapted from community discussion — Nate_A

   Next question

5. Question 255 · 624 in bank

   Users report that all copies produced on a copier have a solid black line, but printing is unaffected. Which of the following is the MOST likely cause?

   • AFailing imaging drum
   • BA scratch on the scanning bed
   • CBad output tray
   • DDamaged fuser

   Show answer

   Answer: B

   Explanation

   The most likely cause of the solid black line appearing on all copies produced on the copier (but not affecting printing) is a scratch on the scanning bed. The scanning bed is the glass surface on which the original document is placed for scanning. If there is a scratch on the scanning bed, the light sensor or scanning element may be unable to differentiate between the scratched area and the rest of the document, resulting in a solid black line being copied onto every page.

   Source: Adapted from community discussion — Andylove

   Next question

6. Question 256 · 624 in bank

   A specific printer frequently experiences paper jams. A technician inspects the printer and finds that the paper is still partially in the paper tray when the printer jams. Which of the following should the technician check FIRST?

   • AFuser
   • BDuplexing assembly
   • CToner
   • DPickup roller

   Show answer

   Answer: D

   Explanation

   D. Pickup roller If the paper is still in the paper tray when the printer jams, the issue is likely related to the pickup roller. The pickup roller is responsible for pulling paper from the paper tray and feeding it into the printer. If the pickup roller is worn or dirty, it may not grip the paper properly, leading to paper jams.

   Source: Adapted from community discussion — [Removed]

   Next question

7. Question 257 · 624 in bank

   A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while travelling?

   • AEnable the GPS service to ensure accurate location detection.
   • BManually enter office locations in the weather application.
   • CConfigure less frequent location checks using cellular location services.
   • DUse the offices' Wi-Fi IP addresses as the geolocation mechanism.

   Show answer

   Answer: C

   Explanation

   I just took the exam 5 minutes ago; option B was not even included as a possible answer. The answer to this question is C.

   Source: Adapted from community discussion — mcgirthius

   Next question

8. Question 258 · 624 in bank

   The motherboard on a user's company laptop was recently replaced. Now, the user is unable to log in using the fingerprint reader. The fingerprint reader is working, but it does not recognize the users fingerprint. Which of the following should a technician perform FIRST to fix the issue?

   • ARestore the system to a previous recovery point.
   • BReinstall the fingerprint software.
   • CAccess the BIOS and clear the TPM.
   • DUpdate the drivers and the fingerprint software.
   • EFlash the newest BIOS firmware that is available.

   Show answer

   Answer: D

   Explanation

   I don't know why a lot of people here insist that the answer is C. A Trusted Platform Module (TPM) is a security chip that is typically soldered onto the motherboard. When you replace the motherboard, the TPM is also replaced since it is a physical part of the motherboard. The new TPM will have a different configuration from the old one. So it doesn't make sense to clear it from the BIOS because it's not present or set or enabled by the new motherboard. "FIRST" implies the first step, which is D in that case. You want to update the driver and reinstall the fingerprint sw to ensure they fit in with the newly installed motherboard.

   Source: Adapted from community discussion — MikeNY85

   Next question

9. Question 259 · 624 in bank

   A user is experiencing an issue when trying to use a camera on a corporate mobile device to take pictures. The camera on the device is working. However, when the user tries to access the pictures via a USB cable connected to a PC, the user is unable to copy the pictures to the PC. Which is the following BEST describes the likely cause of the issue?

   • ASettings are preventing the transfer of data from the device's camera.
   • BA technician needs to change the camera settings on the device.
   • CThe device has corrupted picture files due to an update.
   • DThe device needs to have the OS reinstalled.

   Show answer

   Answer: A

   Next question

10. Question 260 · 624 in bank

    A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies. Which of the following should the technician do to BEST meet the requirements?

    • AInstall a splitter cable.
    • BInstall a discrete graphics card.
    • CUse an HDMI switch.
    • DImplement a docking station.

    Show answer

    Answer: D

    Explanation

    A docking station needs to have usb connection they are usually usb c and usb is disabled. Therefore, the correct answer is B

    Source: Adapted from community discussion — buscan422

    Next question

Keyboard:J Kmove between questionsA–Dselect an answerRshow or hide the answer← →change page

220-1101 practice, question 251. 624 questions available.